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- Tasks: Lead night operations, ensuring smooth sorting and preparation for efficient parcel delivery.
- Company: Join HIVED, a pioneering climate and logistics start-up revolutionising sustainable delivery.
- Benefits: Enjoy 25 days holiday, private medical insurance, and team socials.
- Why this job: Be part of a mission-driven team making a real impact on the environment.
- Qualifications: 2-4 years in fast-paced operations with leadership experience preferred.
- Other info: Dynamic work culture with growth opportunities and a focus on safety.
The predicted salary is between 36000 - 60000 £ per year.
About HIVED
HIVED is a climate and logistics start-up building the first sustainable parcel delivery network at scale, powered by a 100% electric fleet. Based in London, we are a fast-growing startup dedicated to delivering a better customer experience for end-customers and our retail partners. We are trusted by leading international brands and backed by investors across climate-tech, logistics and mobility.
Role Overview
The Night Shift Manager is a frontline execution role, responsible for executing night-sortation and evening preparation for night operations. The role focuses on supervising handlers, allocating work, exception handling, area readiness, asset preparation, and data accuracy, preventing operational debt from rolling into the following day. The role is accountable for accurate execution, monitoring, and early escalation.
Responsibilities
- Lead evening, pre-night depot activities — ensure area readiness: yard, locations, belts, devices, scanners. Prepare magnums, pallets, cages, and equipment for Night Shift.
- Support Night Ops Manager to run inbound, scanning, sorting, and routing-prep activities with speed and accuracy.
- Coordinate handlers in the right activities, monitoring productivity and coaching quality.
- Train new handlers in required tasks and ensure they have the right working equipment.
- Manage process exceptions: damages, perishables, missorts, left-behinds.
- Handle late returns and required scans into the correct locations.
- Support unloading of HGV / linehaul arrivals.
- Maintain asset and equipment order and availability.
- Flag risks, gaps, or unresolved issues before Night Shift start.
- Operate in line with depot safety standards. Report unsafe conditions, defects, or near misses immediately.
- Support continuous improvement initiatives & highlight potential process improvements.
- Maintain safety, standards, and productivity discipline.
Requirements
- 2-4 years' experience operating in fast-paced depot, warehouse, or other operational roles.
- Strong attention to detail and execution discipline.
- Some shift leadership & people management experience.
- Comfortable working PM / evening shifts.
- High urgency, strong communication, strong escalation habits.
- Comfortable solving real-time operational pressure during peak windows.
- Able to communicate effectively & build relationships & work cross-functionally.
- Safety-first mindset.
How We Reward Our Team
- Dynamic working environment with a diverse and driven team.
- Huge opportunity for learning in a high growth environment, with progression opportunities based on success in the role.
- 25 days of holiday allowance plus public holidays.
- If you're on a 4 days on - 4 days off shift pattern, you are entitled to the equivalent of 18 days paid holiday plus public holidays.
- Similarly on a 4 days on - 3 days off shift pattern, you are entitled to the equivalent of 20 days paid holiday plus public holidays.
- 1 Birthday Day Off + 2 Tenure-Based Additional Days Off.
- Subsidised Private Medical Insurance including dental, vision & mental health therapy.
- Bi-annual performance reviews and tailored development plans.
- Annual compensation review.
- Team lunch provided once a week.
- Quarterly team socials and annual sports day (HIVED Olympics).
- Enhanced maternity/paternity/adoption policy as day 1 right.
- Community volunteer days.
- Cycle to work scheme.
- Dog friendly office and depots.
- MacBook Air or Windows Laptop (depending on your preference).
Want to learn more?
Meet the team in 60 seconds: Behind the scenes with HIVED. HIVED is B Corporation certified. We are named as UK StartUp of the Year 2024. Read how HIVED raised $42M to transform parcel delivery with AI and all-electric logistics network. Check the Impact Report 2024. Keep up with HIVED here.
Operations Shift Manager (Night) in London employer: HIVED
Contact Detail:
HIVED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Shift Manager (Night) in London
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and operations field, especially those who work at HIVED or similar companies. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research HIVED’s mission and values, and think about how your experience aligns with their goals. Show them you’re not just another candidate, but someone who genuinely cares about sustainable logistics.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. Focus on common questions for shift managers and be ready to discuss how you handle operational challenges. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the HIVED team and contributing to their mission.
We think you need these skills to ace Operations Shift Manager (Night) in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Night Shift Manager role. Highlight your experience in fast-paced environments and any leadership roles you've had. We want to see how your skills align with our mission at HIVED!
Showcase Your Attention to Detail: Since this role requires strong attention to detail, give examples in your application that demonstrate your ability to manage processes accurately. Whether it’s handling exceptions or ensuring area readiness, let us know how you’ve nailed it in the past.
Communicate Clearly: Effective communication is key in this role. Use your application to show off your communication skills. Be clear and concise, and don’t forget to mention any experience you have in coaching or training others—this will really stand out to us!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at HIVED!
How to prepare for a job interview at HIVED
✨Know the Company Inside Out
Before your interview, make sure you understand HIVED's mission and values. Familiarise yourself with their sustainable parcel delivery network and how they operate with a 100% electric fleet. This will show your genuine interest in the company and help you align your answers with their goals.
✨Demonstrate Your Leadership Skills
As a Night Shift Manager, you'll be supervising handlers and managing processes. Prepare examples from your past experience where you've successfully led a team or handled operational challenges. Highlight your ability to coach and motivate others, as this is crucial for the role.
✨Showcase Your Problem-Solving Abilities
Expect questions about how you would handle real-time operational pressures. Think of specific scenarios where you've dealt with exceptions like damages or late returns. Be ready to discuss your thought process and how you prioritise tasks under pressure.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the team's dynamics, the challenges they face during night operations, or how they measure success in the role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
