At a Glance
- Tasks: Coordinate driver operations and ensure top-notch delivery performance.
- Company: Join HIVED, a fast-growing climate and logistics startup in London.
- Benefits: Enjoy 25 days holiday, private medical insurance, and team socials.
- Other info: Opportunity for growth in a supportive, innovative environment.
- Why this job: Be part of a sustainable delivery revolution with a dynamic team.
- Qualifications: 1-3 years in logistics, strong communication, and problem-solving skills.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Driver Operations Coordinator role at HIVED. At HIVED, we’re steamrolling forward as one of Europe’s fastest growing startups, and our momentum shows no signs of slowing. Based in London, we are a climate and logistics start‑up building the first sustainable parcel delivery network at scale, powered by a 100% electric fleet.
The Driver Operations Coordinator is the unique point of contact with drivers. This role is integral to ensuring HIVED maintains drivers at the centre of our operation whilst maintaining high delivery performance & quality. This is an on‑site role embedded in the day‑to‑day operations with a 4 days on – 3 days off shift pattern.
Responsibilities:
- Accountable for achieving daily business Key Performance Indicators (KPIs).
- Manage the day‑to‑day operations of an assigned driver team.
- Accountable for comprehensive driver support, including scheduling, process implementation, and addressing on‑the‑road queries.
- Champion initiatives that foster a positive driver experience and promote retention.
- Oversight of all aspects of assigned driver team, serving as the primary point of contact for driver inquiries and support at HIVED.
- Ensure driver compliance with HIVED’s requirements and expectations.
- Partner with stakeholders to ensure driver excellence via check‑ins and ride‑alongs.
Requirements:
- 1–3 years of related working experience with logistics/last‑mile preference.
- Possesses a hands‑on approach to managing and developing team members.
- Proven ability to thrive in a fast‑paced, high‑pressure environment.
- Capable of rapid decision‑making and efficient problem resolution.
- Ability to leverage available resources effectively and efficiently.
- Experience leveraging data for effective decision‑making.
- Demonstrates exceptional resilience and professionalism when confronted with difficult situations, maintaining a positive and productive attitude.
- Valid UK driving licence required.
How we reward our team:
- Dynamic working environment with a diverse and driven team.
- Huge opportunity for learning in a high‑growth environment, with progression opportunities based on success in the role.
- 25 days of holiday allowance plus public holidays or if you’re on a 4 days on – 3 days off shift pattern you are entitled to the equivalent of 20 days paid holiday plus public holidays.
- 1 Birthday Day Off + 2 Tenure‑Based Additional Days Off.
- Subsidised Private Medical Insurance including dental, vision & mental health therapy.
- Bi‑annual performance reviews and tailored development plans.
- Annual compensation review.
- Team lunch provided once a week.
- Quarterly team socials and annual sports day (HIVED Olympics).
- Enhanced maternity/paternity/adoption policy as day 1 right.
- Cycle to work scheme.
- Dog friendly office and depots.
- MacBook Air or Windows Laptop (depending on your preference).
Driver Operations Coordinator employer: Hived
HIVED is an exceptional employer, offering a dynamic and inclusive work environment in the heart of London, where innovation meets sustainability. As a rapidly growing startup, we provide ample opportunities for professional development and career progression, alongside generous benefits such as subsidised private medical insurance, flexible holiday allowances, and a supportive culture that values kindness, tenacity, curiosity, and resourcefulness. Join our passionate team and be part of a mission to redefine parcel delivery while enjoying unique perks like community volunteer days and a dog-friendly office.
StudySmarter Expert Advice🤫
We think this is how you could land Driver Operations Coordinator
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like Hived.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by Hived. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Driver Operations Coordinator
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at Hived, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at Hived and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into Hived. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at Hived
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at Hived.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to Hived.
