HIVED, based in London, is seeking a Central Operations Coordinator to join the Delivery Quality & Integrity team. This high-volume role focuses on claims for reimbursement and reviewing customer contacts, requiring meticulous attention to detail and consistent, evidence-based decision making.
You will review parcel journeys, delivery evidence and operational data, approving or rejecting claims under clear policies, and recording outcomes in our systems.
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Hybrid Central Ops Coordinator - Claims & Support in City of Westminster employer: Hived
HIVED is an exceptional employer that champions sustainability and innovation in the heart of London. With a strong commitment to employee development, we offer extensive growth opportunities and a collaborative work culture that values every team member's contribution. Join us to be part of a forward-thinking company dedicated to making a positive impact through our 100% electric delivery fleet.