Senior Backend Engineer - Customer Experience Squad Tech · London - Shoreditch ·
Senior Backend Engineer - Customer Experience Squad Tech · London - Shoreditch ·

Senior Backend Engineer - Customer Experience Squad Tech · London - Shoreditch ·

London Full-Time 48000 - 84000 £ / year (est.) Home office (partial)
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HIVED Ltd

At a Glance

  • Tasks: Design and maintain scalable backend systems for a sustainable delivery network.
  • Company: Join HIVED, a fast-growing climate and logistics startup revolutionising parcel delivery in Europe.
  • Benefits: Enjoy 25 days holiday, wellbeing initiatives, hybrid working, and a dog-friendly office.
  • Why this job: Be part of a dynamic team driving innovation and redefining customer experiences in delivery.
  • Qualifications: 5+ years as a Backend Engineer with skills in clean coding and distributed systems.
  • Other info: Collaborate with ex-employees from top companies like Apple and Google.

The predicted salary is between 48000 - 84000 £ per year.

About HIVED

At HIVED, we’re steamrolling forward as one of Europe’s fastest growing startups, and our momentum shows no signs of slowing.

Based in London, we are a climate and logistics start-up building the first sustainable parcel delivery network at scale, powered by a 100% electric fleet. In an ever-growing industry where unreliable service has long been the norm, HIVED has been built from the ground-up to meet the demands of modern consumers and disrupt parcel delivery.

A tech company at heart, our talent and technology is laser-focused on delivering the best possible delivery experience for end-customers and meeting the needs of our retail partners. From our drivers to our data engineers, we are constantly working to improve this customer experience that makes us deliver better.

Already trusted by leading international brands such as John Lewis, Nespresso, Uniqlo, H&M brands and more, we are solidifying our position as the leaders in Europe to tackle this growing market.

Our tight-knit team is made up of ex-Revolut, Bain, HelloFresh, ASOS, Apple and Google employees, and we are backed by some of Europe’s leading investors and VCs in climate-tech, logistics and mobility including Planet A Ventures, Maersk Growth, Pale Blue Dot VC, Eka Ventures and the British government. We’re passionate about driving innovation and redefining the future of delivery.

Role Overview

We’re looking for a skilled Senior Backend Engineer passionate about creating outstanding user experiences on top of HIVED’s emission-free parcel delivery network.

As a Senior Backend Engineer, you will be an integral part of the team, responsible for the full software development lifecycle—from discovery and design to deployment and monitoring. You will have a tangible impact on growing HIVED\’s backend in a rapid yet sustainable fashion. HIVED will depend on you to ensure our systems are reliable, maintainable, and scalable for both internal and external users. You will solve problems in a creative but pragmatic way and bring a positive attitude to everything you do. You\’ll thrive in a collaborative, high-performing environment that values curiosity, ownership, and continuous improvement.

You\’ll be part of a cross-functional team working closely with software engineers, product managers, and UX designers. The Customer Experience Squad\’s mission is to revolutionise the parcel delivery experience for both Senders and Recipients. You\’ll build backend systems that power recipient-facing features such as live tracking pages and real-time notifications, as well as a scalable platform that enables business customers—from small businesses to large enterprises—to integrate with HIVED seamlessly. Your work will play a key role in delivering best-in-class customer experiences and developing HIVED\’s competitive advantage through technology.

What you’ll be doing

  • Design, implement, and maintain a scalable backend architecture to power HIVED’s customer-facing products and tools.
  • Plan and lead projects along with other software engineers, product managers and UX designers.
  • Maintain and optimise existing infrastructure, including third-party integrations that enhance the customer experience.
  • Shape the engineering culture at HIVED by scaling processes, tools, and standards, while sharing knowledge with junior team members.
  • Participate in the on-call rota, ensuring system reliability.

What we’re looking for

  • Proven experience as a Backend Engineer or similar role, with 5+ years of experience.
  • Skilled at writing clean, performant and testable code in typed languages.
  • Experience in architecting, designing, and building distributed systems.
  • Familiarity with a range of technologies, databases and cloud stacks (AWS) and previous experience with Infrastructure as Code.
  • Excellent collaboration skills, with the ability to work effectively with internal teams and customer-facing stakeholders.

Technologies we use

  • Golang
  • AWS, CDK (TypeScript), Lambda, SQS, EventBridge, RDS, DynamoDB, OpenSearch
  • Github, Github Actions
  • Loki, Tempo, Grafana, Prometheus
  • Event-driven architecture and domain-driven design

How we reward our team

  • Dynamic working environment with a diverse and driven team
  • Huge opportunity for learning in a high growth environment, with progression opportunities based on success in the role
  • 25 days of holiday allowance plus public holidays
  • Wellbeing initiatives, including 3 wellbeing days in addition to holiday allowance
  • Subsidised Private Medical Insurance including dental and vision
  • Weekly team lunch and regular company socials
  • MacBook Air or Windows Laptop (depending on your preference)
  • Hybrid working set-up with in-person time expected at both our Shoreditch office and North Woolwich based depot
  • Enhanced maternity/paternity/adoption policy
  • Cycle to work scheme
  • Dog friendly office

Apply for this job

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Senior Backend Engineer - Customer Experience Squad Tech · London - Shoreditch · employer: HIVED Ltd

HIVED is an exceptional employer, offering a dynamic and collaborative work environment in the heart of Shoreditch, London. As a rapidly growing climate and logistics startup, we provide our team with significant learning opportunities and career progression, alongside generous benefits such as 25 days of holiday, wellbeing initiatives, and a hybrid working model. Join us to be part of a passionate team dedicated to revolutionising the parcel delivery experience while making a positive impact on the environment.
HIVED Ltd

Contact Detail:

HIVED Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Backend Engineer - Customer Experience Squad Tech · London - Shoreditch ·

Tip Number 1

Familiarise yourself with the technologies mentioned in the job description, especially Golang and AWS. Having hands-on experience or projects showcasing your skills in these areas can set you apart during discussions.

Tip Number 2

Network with current or former employees of HIVED on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during interviews.

Tip Number 3

Prepare to discuss your previous experiences in building scalable backend systems. Be ready to share specific examples of challenges you've faced and how you overcame them, as this aligns closely with the role's responsibilities.

Tip Number 4

Show your passion for sustainability and innovation in logistics. Research HIVED’s mission and values, and be prepared to articulate how your personal values align with theirs during the interview process.

We think you need these skills to ace Senior Backend Engineer - Customer Experience Squad Tech · London - Shoreditch ·

Backend Development
Clean Code Practices
Performance Optimisation
Distributed Systems Architecture
Cloud Technologies (AWS)
Infrastructure as Code
Event-Driven Architecture
Domain-Driven Design
Collaboration Skills
Project Management
Technical Documentation
Problem-Solving Skills
Continuous Integration/Continuous Deployment (CI/CD)
Monitoring and Logging Tools (Grafana, Prometheus)
Version Control (GitHub)

Some tips for your application 🫡

Understand the Company: Before applying, take some time to understand HIVED's mission and values. Familiarise yourself with their sustainable parcel delivery network and how they aim to disrupt the logistics industry. This knowledge will help you tailor your application.

Highlight Relevant Experience: In your CV and cover letter, emphasise your experience as a Backend Engineer, particularly any projects that involved designing scalable systems or working with technologies mentioned in the job description, such as Golang or AWS.

Showcase Collaboration Skills: Since the role involves working closely with cross-functional teams, make sure to highlight your collaboration skills. Provide examples of how you've successfully worked with product managers, UX designers, or other engineers in past roles.

Craft a Strong Cover Letter: Use your cover letter to express your passion for creating outstanding user experiences and your enthusiasm for joining a fast-growing startup like HIVED. Mention specific aspects of the role that excite you and how you can contribute to their mission.

How to prepare for a job interview at HIVED Ltd

Understand the Company’s Mission

Before your interview, make sure you understand HIVED's mission to create a sustainable parcel delivery network. Familiarise yourself with their values and how they aim to disrupt the logistics industry. This will help you align your answers with their goals.

Showcase Your Technical Skills

Be prepared to discuss your experience with backend technologies, especially those mentioned in the job description like Golang and AWS. Bring examples of past projects where you designed scalable systems or worked with distributed architectures to demonstrate your expertise.

Emphasise Collaboration

Since the role involves working closely with cross-functional teams, highlight your collaboration skills. Share specific instances where you successfully worked with product managers and UX designers to deliver a project, showcasing your ability to communicate effectively.

Prepare for Problem-Solving Questions

Expect to face questions that assess your problem-solving abilities. Think of scenarios where you had to troubleshoot issues or optimise existing systems. Be ready to explain your thought process and the impact of your solutions on user experience.

Senior Backend Engineer - Customer Experience Squad Tech · London - Shoreditch ·
HIVED Ltd
Location: London
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