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- Tasks: Lead strategic planning and execution for our sustainable parcel delivery network.
- Company: Join HIVED, a fast-growing climate and logistics startup in London.
- Benefits: Enjoy a dynamic hybrid work environment, competitive salary, and generous holiday allowance.
- Why this job: Make a real impact in redefining the future of delivery with cutting-edge technology.
- Qualifications: 8-12+ years in senior operations leadership within logistics or eCommerce.
- Other info: Be part of a diverse team with excellent career progression opportunities.
The predicted salary is between 72000 - 108000 ÂŁ per year.
About HIVED
At HIVED, we are one of Europe’s fastest growing startups. Based in London, we are a climate and logistics start-up building the first sustainable parcel delivery network at scale, powered by a 100% electric fleet. In an ever-growing industry where unreliable service has long been the norm, HIVED has been built from the ground-up to meet the demands of modern consumers and disrupt parcel delivery. A tech company at heart, our talent and technology is laser-focused on delivering the best possible delivery experience for end-customers and meeting the needs of our retail partners. From our drivers to our data engineers, we are constantly working to improve this customer experience that makes us deliver better. Already trusted by leading international brands such as John Lewis, Nespresso, Uniqlo, H&M brands and more, we are solidifying our position as the leaders in Europe to tackle this growing market.
Our tight-knit team is made up of ex-Revolut, Bain, HelloFresh, ASOS, Apple and Google employees, and we are backed by some of Europe’s leading investors and VCs in climate-tech, logistics and mobility including Planet A Ventures, Maersk Growth, Pale Blue Dot VC, Eka Ventures, NordicNinja VC and the British government. We’re passionate about driving innovation and redefining the future of delivery.
Role Overview
The Director of Network is a critical leadership role responsible for both major planning and execution functions. You will hold ultimate accountability for the seamless and compliant movement of parcels from the point of injection through to our final-mile hubs, and ensuring that our hubs have accurate plans to execute against. You must ensure that the Network is both financially efficient and operationally resilient. As a strategic architect of the business, you will balance the "here and now" of daily operational performance with the long-term scaling required to meet high-growth targets. You will bridge the gap between commercial demand and operational reality, ensuring we deliver on our customer promises while maintaining strict control over our cost base.
Responsibilities
- Strategic Planning & Execution: You are the primary owner of the Operational Plan that forms the drumbeat of the operation. You will oversee its creation, ensuring it aligns with budgets and quality KPIs. This includes:
- Ensuring the operational forecast (our demand) and capacity management (supply) matching process is accurate and able to respond to the expected variations and fluctuations.
- All aspects of capacity are included here: collections, sortation and final mile capacity.
- Optimising network design to improve parcel flows and minimise transit times.
- Managing parcel injection strategies to ensure efficient sortation processing.
- Ensuring the network can scale dynamically during peak periods (e.g., Black Friday/Cyber Monday).
- O-License Compliance: ensuring the business maintains the highest standards of safety and legal compliance across our fleet and operating centres.
- Fleet cost ownership: end-to-end ownership of our fleet costs, from the middle mile network to our final mile vehicles. This includes the full cycle of acquisition, maintenance and end of life management.
- Operational excellence and driving continuous improvement in efficiency and utilisation.
- Collection & Vehicle Costs: managing one of the business's largest cost centres by optimising fleet procurement, maintenance, and utilisation whilst maintaining strong execution against budget.
- Budget Alignment: delivering network capacity and execution within the constraints of the agreed financial roadmap.
- Strategic Voice: translating complex operational data into actionable insights for the Board.
- Commercial/Ops Interface: acting as the ultimate stakeholder in the relationship between our sales/commercial teams and our operations, ensuring that new business is onboarded profitably and sustainably.
Requirements
- 8–12+ years in senior operations leadership across logistics, last-mile, or eCommerce.
- Strong command of operational cost drivers and ability to own CM3.
- Experience running both planning and execution environments, preferably within a logistics setting.
- Strong people manager with experience coaching managers and high performing teams.
- Proven track record of building SOPs and managing KPIs.
- Strong cross-functional experience with Commercial, Finance, and other Operational leaders.
- Comfortable “building the plane while flying” and driving stability during change.
- Strategic leadership style with ability to balance short-term goals with long-term aims.
- Data-driven, structured problem-solver with a continuous improvement mindset.
Nice to have
- Experience with EV fleets and charging operations.
- Scale-up or hypergrowth environment experience.
- Familiarity with UK logistics and Transport standards.
How we reward our team
- Dynamic hybrid working environment with a diverse and driven team.
- Huge opportunity for learning in a high growth environment, with progression opportunities based on success in the role.
- 25 days of holiday allowance plus public holidays.
- 1 Birthday Day Off + 2 Tenure-Based Additional Days Off.
- Subsidised Private Medical Insurance including dental, vision & mental health therapy.
- Bi-annual performance reviews and tailored development plans.
- Competitive salary + EMI options scheme.
- Annual compensation review.
- Team lunch provided once a week.
- Quarterly team socials and annual sports day (HIVED Olympics).
- Enhanced maternity/paternity/adoption policy as day 1 right.
- Community volunteer days.
- Cycle to work scheme.
- Dog friendly office and depots.
- MacBook Air or Windows Laptop (depending on your preference).
Want to learn more? Meet the team in 60 seconds: the behind the scenes with HIVED. HIVED is B Corporation certified. We are named as UK StartUp of the Year 2024. Read how HIVED raised $42M to transform parcel delivery with AI and all-electric logistics network. Check the Impact Report 2024. Keep up with HIVED here.
Network Director employer: HIVED Ltd
Contact Detail:
HIVED Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Network Director
✨Tip Number 1
Network, network, network! Get out there and connect with people in the logistics and eCommerce space. Attend industry events, join relevant online forums, and don’t be shy about reaching out to folks on LinkedIn. You never know who might have a lead on your dream job!
✨Tip Number 2
When you land that interview, come prepared with data-driven insights about the company. Show us how you can optimise operations and improve efficiency. We love candidates who can think strategically and back it up with solid numbers!
✨Tip Number 3
Don’t just focus on what you’ve done; highlight how you can contribute to our mission at HIVED. Talk about your experience with sustainable practices or innovative logistics solutions. We’re all about driving change, so show us how you fit into that vision!
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in being part of our team. Let’s make parcel delivery better together!
We think you need these skills to ace Network Director
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Network Director role. Highlight your experience in logistics and operations, and show us how your skills align with our mission at HIVED.
Showcase Your Achievements: Don’t just list your responsibilities; we want to see your impact! Use specific examples of how you’ve improved operational efficiency or managed costs in previous roles. Numbers speak volumes!
Be Authentic: Let your personality shine through in your application. We’re a tight-knit team, so showing us who you are and what drives you will help us see if you’re a good fit for our culture at HIVED.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our innovative team.
How to prepare for a job interview at HIVED Ltd
✨Know Your Numbers
As a Network Director, you'll need to demonstrate a strong command of operational cost drivers. Brush up on your financial metrics and be ready to discuss how you've managed P&L in previous roles. This will show that you understand the financial stewardship aspect of the position.
✨Showcase Your Strategic Thinking
Prepare examples of how you've balanced short-term operational needs with long-term strategic goals. Think about times when you had to adapt plans on the fly while still achieving targets. This will highlight your ability to 'build the plane while flying'—a key requirement for this role.
✨Familiarise Yourself with EV Logistics
Since HIVED is focused on a 100% electric fleet, it’s beneficial to have some knowledge about electric vehicle logistics and charging operations. If you have experience in this area, make sure to bring it up during the interview to show you're aligned with their mission.
✨Engage with the Team Culture
HIVED values a dynamic and diverse team environment. Be prepared to discuss how you’ve fostered team collaboration and driven continuous improvement in past roles. Showing that you can fit into their culture will be crucial for your success in the interview.