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- Tasks: Lead strategic planning and execution for our sustainable parcel delivery network.
- Company: Join one of Europe's fastest growing climate and logistics startups based in London.
- Benefits: Enjoy a competitive salary, hybrid working, and 25 days holiday plus more!
- Why this job: Make a real impact in redefining the future of delivery with cutting-edge technology.
- Qualifications: 8-12+ years in senior operations leadership within logistics or eCommerce.
- Other info: Dynamic team culture with excellent growth opportunities and community engagement.
The predicted salary is between 72000 - 108000 £ per year.
About HIVED
At HIVED, we are one of Europe's fastest growing startups. Based in London, we are a climate and logistics start-up building the first sustainable parcel delivery network at scale, powered by a 100% electric fleet. In an ever-growing industry where unreliable service has long been the norm, HIVED has been built from the ground-up to meet the demands of modern consumers and disrupt parcel delivery.
A tech company at heart, our talent and technology is laser-focused on delivering the best possible delivery experience for end-customers and meeting the needs of our retail partners. From our drivers to our data engineers, we are constantly working to improve this customer experience that makes us deliver better.
Already trusted by leading international brands such as John Lewis, Nespresso, Uniqlo, H&M brands and more, we are solidifying our position as the leaders in Europe to tackle this growing market.
Our tight-knit team is made up of ex-Revolut, Bain, HelloFresh, ASOS, Apple and Google employees, and we are backed by some of Europe's leading investors and VCs in climate-tech, logistics and mobility including Planet A Ventures, Maersk Growth, Pale Blue Dot VC, Eka Ventures, NordicNinja VC and the British government. We’re passionate about driving innovation and redefining the future of delivery.
Role Overview
The Director of Network is a critical leadership role responsible for both major planning and execution functions. You will hold ultimate accountability for the seamless and compliant movement of parcels from the point of injection through to our final-mile hubs, and ensuring that our hubs have accurate plans to execute against. You must ensure that the Network is both financially efficient and operationally resilient.
As a strategic architect of the business, you will balance the "here and now" of daily operational performance with the long-term scaling required to meet high-growth targets. You will bridge the gap between commercial demand and operational reality, ensuring we deliver on our customer promises while maintaining strict control over our cost base.
Responsibilities
- Strategic Planning & Execution
- You are the primary owner of the Operational Plan that forms the drumbeat of the operation. You will oversee its creation, ensuring it aligns with budgets and quality KPIs.
- This includes ensuring the operational forecast (our demand) and capacity management (supply) matching process is accurate and able to respond to the expected variations and fluctuations. All aspects of capacity are included here: collections, sortation and final mile capacity.
- Optimising network design to improve parcel flows and minimise transit times.
- Managing parcel injection strategies to ensure efficient sortation processing.
- Ensuring the network can scale dynamically during peak periods (e.g., Black Friday/Cyber Monday).
- Transport & Network Operations
- You will lead the departments responsible for the physical movement of goods, maintaining a focus on:
- O-License Compliance: ensuring the business maintains the highest standards of safety and legal compliance across our fleet and operating centres.
- Fleet cost ownership: end-to-end ownership of our fleet costs, from the middle mile network to our final mile vehicles. This includes the full cycle of acquisition, maintenance and end of life management.
- Operational excellence and driving continuous improvement in efficiency and utilisation.
- Financial Stewardship & P&L
- This role carries heavy P&L accountability, specifically regarding:
- Collection & Vehicle Costs: managing one of the business's largest cost centres by optimising fleet procurement, maintenance, and utilisation whilst maintaining strong execution against budget.
- Budget Alignment: delivering network capacity and execution within the constraints of the agreed financial roadmap.
- Executive Leadership & Stakeholder Management
- You will be the face of the Network at the Executive level, providing:
- Strategic Voice: translating complex operational data into actionable insights for the Board.
- Commercial/Ops Interface: acting as the ultimate stakeholder in the relationship between our sales/commercial teams and our operations, ensuring that new business is onboarded profitably and sustainably.
Requirements
- 8–12+ years in senior operations leadership across logistics, last-mile, or eCommerce.
- Strong command of operational cost drivers and ability to own CM3.
- Experience running both planning and execution environments, preferably within a logistics setting.
- Strong people manager with experience coaching managers and high performing teams.
- Proven track record of building SOPs and managing KPIs.
- Strong cross-functional experience with Commercial, Finance, and other Operational leaders.
- Comfortable "building the plane while flying" and driving stability during change.
- Strategic leadership style with ability to balance short-term goals with long-term aims.
- Data-driven, structured problem-solver with a continuous improvement mindset.
Nice to have
- Experience with EV fleets and charging operations.
- Scale-up or hypergrowth environment experience.
- Familiarity with UK logistics and Transport standards.
How we reward our team
- Dynamic hybrid working environment with a diverse and driven team.
- Huge opportunity for learning in a high growth environment, with progression opportunities based on success in the role.
- 25 days of holiday allowance plus public holidays.
- 1 Birthday Day Off + 2 Tenure-Based Additional Days Off.
- Subsidised Private Medical Insurance including dental, vision & mental health therapy.
- Bi-annual performance reviews and tailored development plans.
- Competitive salary + EMI options scheme.
- Annual compensation review.
- Team lunch provided once a week.
- Quarterly team socials and annual sports day (HIVED Olympics).
- Enhanced maternity/paternity/adoption policy as day 1 right.
- Community volunteer days.
- Cycle to work scheme.
- Dog friendly office and depots.
- MacBook Air or Windows Laptop (depending on your preference).
Want to learn more? Meet the team in 60 seconds: the behind the scenes with HIVED. HIVED is B Corporation certified. We are named as UK StartUp of the Year 2024. Read how HIVED raised $42M to transform parcel delivery with AI and all-electric logistics network. Check the Impact Report 2024. Keep up with HIVED here.
Network Director in London employer: HIVED Ltd
Contact Detail:
HIVED Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Network Director in London
✨Tip Number 1
Network, network, network! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to folks on LinkedIn. You never know who might have a lead on your dream job!
✨Tip Number 2
Prepare for interviews like it’s game day! Research HIVED thoroughly—know their mission, values, and recent news. Be ready to discuss how your experience aligns with their goals, especially around sustainability and logistics.
✨Tip Number 3
Showcase your problem-solving skills! In your conversations, share specific examples of how you’ve tackled challenges in past roles. This will demonstrate your ability to think on your feet and adapt, which is crucial for a fast-paced startup like HIVED.
✨Tip Number 4
Don’t forget to follow up! After an interview, send a quick thank-you note expressing your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and keep you top of mind as they make their decision.
We think you need these skills to ace Network Director in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Network Director role. Highlight your experience in logistics and operations, especially any leadership roles you've had. We want to see how your skills align with our mission at HIVED!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about sustainable logistics and how you can contribute to our growth. Be genuine and let your personality come through.
Showcase Your Achievements: When detailing your past experiences, focus on specific achievements that demonstrate your ability to drive operational excellence and manage P&L. Numbers speak volumes, so include metrics where possible!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at HIVED!
How to prepare for a job interview at HIVED Ltd
✨Know Your Numbers
As a Network Director, you'll need to demonstrate a strong command of operational cost drivers. Brush up on your financial metrics and be ready to discuss how you've managed P&L in previous roles. Bring specific examples of how you optimised costs while maintaining service quality.
✨Showcase Your Strategic Mindset
This role requires balancing short-term operational performance with long-term growth. Prepare to share instances where you've successfully navigated this balance. Think about how you've built operational plans that align with business goals and how you've adapted them during peak periods.
✨Demonstrate Cross-Functional Collaboration
You'll be the bridge between commercial and operational teams, so highlight your experience working across departments. Be ready to discuss how you've fostered collaboration and ensured new business was onboarded profitably. Specific examples will help illustrate your ability to manage stakeholder relationships.
✨Emphasise Continuous Improvement
HIVED is all about innovation and efficiency. Prepare to talk about your continuous improvement mindset. Share examples of how you've implemented SOPs or driven operational excellence in past roles. This will show that you're not just about maintaining the status quo but are eager to push for better results.
