Customer Support Manager: Lead & Elevate Fast-Paced Ops

Customer Support Manager: Lead & Elevate Fast-Paced Ops

Full-Time 35000 - 45000 Β£ / year (est.) No working from home possible
HIVED Ltd

At a Glance

  • Tasks: Lead and elevate a fast-paced customer support team to deliver exceptional service.
  • Company: Join HIVED Ltd, a dynamic company in North Woolwich, Greater London.
  • Benefits: Enjoy 25 days of holiday and private medical insurance.
  • Other info: Great opportunities for personal and professional growth await you!
  • Why this job: Make a real impact by coaching and developing your team in a vibrant environment.
  • Qualifications: 2+ years managing customer support teams and experience with Zendesk.

The predicted salary is between 35000 - 45000 Β£ per year.

HIVED Ltd is seeking a Customer Support Manager to lead the support team at our North Woolwich depot in Greater London. This role involves managing daily operations, coaching team members, and ensuring exceptional service delivery.

The ideal candidate will have at least 2 years of experience in managing customer support teams and will be skilled in Zendesk.

We offer a dynamic working environment with opportunities for growth, along with benefits like 25 days of holiday and private medical insurance.

Customer Support Manager: Lead & Elevate Fast-Paced Ops employer: HIVED Ltd

HIVED Ltd is an excellent employer, offering a vibrant and dynamic work culture at our North Woolwich depot in Greater London. With a strong focus on employee growth, we provide ample opportunities for professional development, alongside attractive benefits such as 25 days of holiday and private medical insurance, making it a rewarding place to build your career in customer support management.

HIVED Ltd

Contact Details:

HIVED Ltd Recruitment Team

We think you need these skills to ace Customer Support Manager: Lead & Elevate Fast-Paced Ops

Team Management
Customer Support
Zendesk
Coaching Skills
Service Delivery
Operational Management
Communication Skills