At a Glance
- Tasks: Drive client optimisation strategies using web analytics, data science, and user research.
- Company: Join a rapidly expanding web analytics team with top-tier partnerships.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Lead and mentor junior colleagues while thriving in a fast-paced environment.
- Why this job: Make a real impact by enhancing client websites through innovative testing and analysis.
- Qualifications: Experience in A/B testing, web analytics, and strong communication skills required.
The predicted salary is between 36000 - 60000 £ per year.
Our web analytics team is a rapidly expanding part of our business.. We partner closely with both Google, Adobe, Optimizely and VWO within the website testing and personalisation field.
You will play a key role in driving the strategy that underpins our clients’ optimisation programmes and will combine web analytics, data science, user research, UX, competitor analysis and consumer psychology to develop data-led approaches that help our clients make their websites more successful.
We use A/B and multi-variant testing to understand the impact of our recommendations, and you will work collaboratively with internal and external teams to ensure the learnings identified more widely benefit the client.
As this is a senior role, you will drive thought-leadership within the team and help to develop internal processes and more junior colleagues. The latter of these may be in a direct line management capacity and/or through coaching members of the client teams you lead.
Key Responsibilities and Duties:
- Working within the development and project team to provide technical development skills for Adobe Campaign, Salesforce and other CRM platforms
- Support CRM implementations, provide post implementation guidance and ongoing support to clients
- Implement designs and configurations within CRM platforms
- Contribute to best practice to manage performance and scalability
- Diagnose and solve technical problems related to CRM platform use
- Ensures the quality of work being produced is off the highest standard
- Estimating and the accuracy of development estimates
- Work with client stakeholders to understand campaign marketing requirements and translation into Adobe Campaign technical solutions
Architect, configure, administer, and operate CRM systems - Work with client stakeholders to understand requirements and translation into technical solutions
Qualifications/Requirements:
- Previous experience with A/B testing programs (and any associated software Target, Optimize, Optimizely, VWO etc.)
- Previous experience with Web Analytics (Google / Adobe Analytics)
- Good communication skills and the ability to manage multiple client stakeholders of varying seniority and technical knowledge are crucial
- An understanding of various methods for visualising analysis and presenting data in a way that can be easily consumed by less technical staff.
- Ability to turn insight into actionable recommendations for your client
- Ability to manage multiple projects, prioritize responsibilities and organise resourcingAbility to work efficiently in a fast-pace environment
- High level of accuracy and attention to detail
- Web development skills are a plus (HTML, CSS, JavaScript/jQuery), particularly in the context of A/B testing
- Previous team member mentoring/management experience
Strategic thinking
CRO Manager employer: Hive3
As a CRO Manager in our dynamic web analytics team, you will thrive in a collaborative environment that champions innovation and professional growth. We offer a supportive culture where your expertise in data-led strategies will not only enhance client success but also foster the development of junior colleagues through mentorship. Located in a vibrant area with access to industry leaders like Google and Adobe, this role provides unique opportunities for networking and career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land CRO Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work with A/B testing and web analytics. Attend meetups or webinars, and don’t be shy about sliding into DMs on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your experience with web analytics and A/B testing. Include case studies or examples of how your strategies improved client outcomes. This will give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on your technical knowledge. Be ready to discuss specific tools like Adobe Campaign and Google Analytics. Practice explaining complex concepts in simple terms, as you'll need to communicate effectively with clients of varying technical backgrounds.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for talented individuals who can drive optimisation programmes. Make sure your application stands out by tailoring it to the role and showcasing your passion for data-led decision making.
We think you need these skills to ace CRO Manager
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your experience with A/B testing and web analytics in your application. We want to see how you've used these skills to drive results, so don’t hold back on the details!
Tailor Your Application:Take a moment to customise your application for the CRO Manager role. Mention specific tools like Adobe Campaign or Salesforce that you’ve worked with, and how they relate to our needs at StudySmarter.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon where possible. We appreciate a well-structured application that gets straight to the point!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Hive3
✨Know Your Tools Inside Out
Make sure you’re well-versed in the tools mentioned in the job description, like Adobe Campaign, Google Analytics, and A/B testing software. Familiarise yourself with their features and how they can be applied to optimise client websites. This will show your potential employer that you’re not just a user but someone who can leverage these tools effectively.
✨Showcase Your Analytical Skills
Prepare to discuss specific examples where you've used data to drive decisions. Think about times when your insights led to successful outcomes for clients. Being able to articulate your thought process and the impact of your recommendations will demonstrate your strategic thinking abilities.
✨Communicate Clearly and Confidently
Since this role involves managing multiple stakeholders, practice explaining complex concepts in simple terms. You might want to prepare a few scenarios where you had to communicate technical information to non-technical clients. This will highlight your communication skills and ability to bridge the gap between technical and non-technical teams.
✨Demonstrate Leadership Potential
As a senior role, they’ll be looking for someone who can mentor and lead others. Be ready to share your experiences in team management or coaching. Discuss how you’ve helped junior colleagues grow and how you plan to contribute to the team’s development at StudySmarter.
