At a Glance
- Tasks: Lead web analytics strategies and optimise client websites using data-driven insights.
- Company: Join a rapidly expanding team collaborating with top brands like Google and Adobe.
- Benefits: Enjoy flexible working options, professional development opportunities, and a vibrant team culture.
- Other info: Opportunity for mentorship and leadership development in a supportive team.
- Why this job: Make a real impact on clients' success while developing your skills in a dynamic environment.
- Qualifications: Experience in A/B testing, web analytics, and strong communication skills are essential.
The predicted salary is between 43200 - 72000 £ per year.
Our web analytics team is a rapidly expanding part of our business.. We partner closely with both Google, Adobe, Optimizely and VWO within the website testing and personalisation field.
You will play a key role in driving the strategy that underpins our clients’ optimisation programmes and will combine web analytics, data science, user research, UX, competitor analysis and consumer psychology to develop data-led approaches that help our clients make their websites more successful.
We use A/B and multi-variant testing to understand the impact of our recommendations, and you will work collaboratively with internal and external teams to ensure the learnings identified more widely benefit the client.
As this is a senior role, you will drive thought-leadership within the team and help to develop internal processes and more junior colleagues. The latter of these may be in a direct line management capacity and/or through coaching members of the client teams you lead.
Key Responsibilities and Duties:
- Working within the development and project team to provide technical development skills for Adobe Campaign, Salesforce and other CRM platforms
- Support CRM implementations, provide post implementation guidance and ongoing support to clients
- Implement designs and configurations within CRM platforms
- Contribute to best practice to manage performance and scalability
- Diagnose and solve technical problems related to CRM platform use
- Ensures the quality of work being produced is off the highest standard
- Estimating and the accuracy of development estimates
- Work with client stakeholders to understand campaign marketing requirements and translation into Adobe Campaign technical solutions
Architect, configure, administer, and operate CRM systems - Work with client stakeholders to understand requirements and translation into technical solutions
Qualifications/Requirements:
- Previous experience with A/B testing programs (and any associated software Target, Optimize, Optimizely, VWO etc.)
- Previous experience with Web Analytics (Google / Adobe Analytics)
- Good communication skills and the ability to manage multiple client stakeholders of varying seniority and technical knowledge are crucial
- An understanding of various methods for visualising analysis and presenting data in a way that can be easily consumed by less technical staff.
- Ability to turn insight into actionable recommendations for your client
- Ability to manage multiple projects, prioritize responsibilities and organise resourcingAbility to work efficiently in a fast-pace environment
- High level of accuracy and attention to detail
- Web development skills are a plus (HTML, CSS, JavaScript/jQuery), particularly in the context of A/B testing
- Previous team member mentoring/management experience
Strategic thinking
CRO Manager in London employer: Hive3
As a CRO Manager at our rapidly expanding web analytics team, you will thrive in a dynamic work culture that values collaboration and innovation. We offer exceptional employee growth opportunities through mentorship and thought leadership, alongside competitive benefits that support your professional development. Located in a vibrant area, our company fosters a supportive environment where your contributions directly impact client success and drive meaningful change.
StudySmarter Expert Advice🤫
We think this is how you could land CRO Manager in London
✨Tip Number 1
Familiarise yourself with the specific tools mentioned in the job description, such as Adobe Campaign, Salesforce, and A/B testing software like Optimizely and VWO. Having hands-on experience or even certifications in these platforms can set you apart from other candidates.
✨Tip Number 2
Showcase your ability to translate complex data into actionable insights. Prepare examples from your past work where you've successfully communicated technical solutions to non-technical stakeholders, as this is a key requirement for the role.
✨Tip Number 3
Highlight any experience you have in mentoring or managing teams. Since this role involves driving thought-leadership and developing junior colleagues, demonstrating your leadership skills will be crucial in making a strong impression.
✨Tip Number 4
Stay updated on the latest trends in web analytics and consumer psychology. Being able to discuss recent developments or case studies during interviews can show your passion for the field and your commitment to continuous learning.
We think you need these skills to ace CRO Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in A/B testing, web analytics, and CRM platforms. Use specific examples that demonstrate your ability to drive optimisation programmes and manage client stakeholders.
Craft a Compelling Cover Letter:In your cover letter, express your passion for data-led strategies and how your previous roles have prepared you for this senior position. Mention your experience with tools like Google Analytics and Adobe Campaign, and how you can contribute to the company's success.
Showcase Your Technical Skills:Clearly outline your technical skills related to web development (HTML, CSS, JavaScript) and any experience with CRM systems. Provide examples of how you've used these skills in past projects to achieve successful outcomes.
Highlight Leadership Experience:Since this is a senior role, emphasise any previous mentoring or management experience. Discuss how you've developed junior colleagues or led teams, showcasing your ability to drive thought-leadership and internal processes.
How to prepare for a job interview at Hive3
✨Showcase Your Analytical Skills
As a CRO Manager, you'll need to demonstrate your expertise in web analytics and A/B testing. Be prepared to discuss specific projects where you've successfully implemented data-driven strategies and the impact they had on client outcomes.
✨Communicate Clearly with Stakeholders
Good communication is key in this role. Practice explaining complex technical concepts in simple terms, as you will be interacting with clients of varying technical knowledge. Use examples from your past experiences to illustrate your ability to bridge the gap between technical and non-technical stakeholders.
✨Demonstrate Leadership Qualities
Since this is a senior position, highlight your experience in mentoring or managing teams. Share instances where you've led projects or initiatives, and how you supported junior colleagues in their development. This will show your potential employer that you can drive thought-leadership within their team.
✨Prepare for Technical Questions
Expect to face questions related to CRM platforms and web development skills. Brush up on your knowledge of Adobe Campaign, Salesforce, and relevant coding languages like HTML, CSS, and JavaScript. Being able to discuss technical solutions confidently will set you apart from other candidates.
