At a Glance
- Tasks: Support constituents with various issues and manage a diverse caseload.
- Company: Join Marsha de Cordova MP's dynamic constituency team in Battersea.
- Benefits: Competitive salary, generous pension, flexible working options, and employee support.
- Other info: Opportunity for career growth in a supportive environment.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Strong communication skills and empathy; casework experience is a plus.
The predicted salary is between 27000 - 35000 € per year.
Working for: Marsha de Cordova MP
Location: Battersea Constituency Office, London
Salary: £27,000 – £35,000 depending on experience
Contract: Permanent, full-time, 37.5 hours per week. Flexible and part-time arrangements considered for the right candidate.
Marsha de Cordova, Member of Parliament for Battersea, is looking for an experienced Caseworker to join her busy constituency team. Caseworkers play an important role in supporting constituents with a wide range of issues. You will help ensure that people who contact the office feel listened to, supported, and informed. Previous experience of constituency casework or working in an MP's office is preferred, though not essential. What matters most is that you are organised, empathetic, a strong communicator, and able to manage a varied and sometimes demanding caseload with professionalism and care.
What you'll be doing:
- Managing a high volume of casework, including complex and sensitive cases, across housing, immigration, social security and other areas
- Responding to constituents by phone, email, social media and in person, including at surgeries
- Logging cases, tracking progress and making sure agreed actions are followed through
- Drafting clear, professional responses on behalf of the MP
- Liaising with government departments, local authorities, the council and voluntary organisations to progress and resolve cases
- Maintaining accurate, confidential records in line with data protection requirements
- Attending constituency meetings and supporting general office administration
- Occasionally working outside normal hours or travelling for work
About you:
- Strong written and verbal communication, and a professional telephone manner
- The ability to plan, organise and prioritise a varied workload independently
- Experience in a public-facing or casework role
- Empathy and discretion when working with people in difficult circumstances
- The ability to work both on your own initiative and as part of a small team
It would be an advantage if you have:
- Previous experience of casework in a parliamentary or advice setting
- Working knowledge of housing, immigration or social security
- Familiarity with the issues affecting constituents in Battersea and the wider borough
Benefits:
- Salary within the £27,000–£35,000 range, in line with IPSA pay scales
- Generous employer pension contribution
- Employee Assistance Programme
- Flexible working considered, including part-time and adjusted hours
Security vetting: Upon appointment, you will be required to apply for security clearance through the Security Vetting and Pass Office. Applicants must have been resident in the United Kingdom for a minimum of three out of the last five years. Applications from candidates who do not meet this requirement cannot be considered, in accordance with Parliament's security and vetting policy.
Key dates:
- Closing date: 31st May at 5:00pm
- Interviews: To be arranged for early/mid June
- Start date: As soon as possible thereafter
How to apply: Please submit a single document combining your CV and a cover letter. Your cover letter should briefly outline your relevant experience and what draws you to this role. Apply online at recruitment.hivesupport.co.uk. For more information about Marsha, visit https://marshadecordova.laboursites.org/. For initial enquiries about the role, please contact info@hivesupport.co.uk. Please let us know if you need any reasonable adjustments to support you through the recruitment process.
Caseworker to Marsha de Cordova MP in London employer: Hive Support
Working as a Caseworker for Marsha de Cordova MP in the vibrant Battersea Constituency Office offers a unique opportunity to make a meaningful impact in the community. The role is embedded in a supportive work culture that values empathy, communication, and professional growth, with flexible working arrangements to accommodate diverse needs. Employees benefit from a competitive salary, generous pension contributions, and access to an Employee Assistance Programme, ensuring a rewarding and fulfilling career path in public service.
StudySmarter Expert Advice🤫
We think this is how you could land Caseworker to Marsha de Cordova MP in London
✨Tip Number 1
Network like a pro! Reach out to people in your circle or on LinkedIn who might have connections to Marsha de Cordova's office. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by researching common casework scenarios. Think about how you would handle various issues constituents might face, and be ready to share your thoughts during the interview.
✨Tip Number 3
Show off your communication skills! During the interview, make sure to articulate your thoughts clearly and listen actively. This role is all about connecting with people, so let your personality shine through.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining Marsha’s team and making a difference in the Battersea community.
We think you need these skills to ace Caseworker to Marsha de Cordova MP in London
Some tips for your application 🫡
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Make sure to highlight your relevant experience and explain why you're excited about the role. Keep it concise but impactful – we want to see your personality come through!
Tailor Your CV:Don’t just send out the same CV for every application. Tailor it to match the skills and experiences mentioned in the job description. We love seeing how your background aligns with what we're looking for!
Be Clear and Professional:When drafting your application, clarity is key. Use professional language and ensure your writing is free from typos and errors. Remember, this is your first impression – let’s make it a good one!
Apply Through Our Website:We encourage you to apply directly through our website. It makes the process smoother for both of us and ensures your application gets to the right place. Plus, it’s super easy!
How to prepare for a job interview at Hive Support
✨Know Your Stuff
Before the interview, make sure you research Marsha de Cordova and her work in the Battersea constituency. Familiarise yourself with current issues affecting the area, especially in housing, immigration, and social security. This will show your genuine interest and help you answer questions more effectively.
✨Showcase Your Empathy
As a Caseworker, empathy is key. Prepare examples from your past experiences where you've demonstrated understanding and support for individuals in difficult situations. This will highlight your ability to connect with constituents and manage sensitive cases.
✨Practice Your Communication Skills
Strong written and verbal communication is crucial for this role. Consider practising responses to common interview questions out loud or even with a friend. You might also want to draft a few sample emails or letters that reflect the professional tone expected when communicating on behalf of an MP.
✨Be Organised and Ready to Prioritise
The role involves managing a varied caseload, so be prepared to discuss how you plan and organise your work. Think of specific strategies or tools you use to keep track of tasks and deadlines, and be ready to share how you handle competing priorities.
