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- Tasks: Support constituents with various issues and ensure they feel heard and informed.
- Company: Join Anna Dixon MP's friendly constituency team in Shipley.
- Benefits: Competitive salary, generous pension, training opportunities, and flexible working arrangements.
- Other info: Encouraging applications from diverse backgrounds and offering ongoing support.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Strong communication skills and a willingness to learn; no prior experience needed.
The predicted salary is between 27000 - 27000 £ per year.
Working for: Anna Dixon MP
Location: Shipley Constituency Office
Salary: Circa £27,000 (pro rata for part-time)
Contract: Permanent, full-time, 37.5 hours per week (0.8 FTE or other flexible arrangements considered for the right candidate)
Anna Dixon, Member of Parliament for Shipley, is looking for a Caseworker to join her constituency-based team. You don't need a background in politics or parliamentary work to apply. We're looking for the right person — whether you're changing careers, returning to work, or simply looking for a new direction. Caseworkers play an important role in supporting constituents with a wide range of issues. You will help ensure that people who contact the office feel listened to, supported, and informed. You will be part of a small, friendly team and will receive training and development to build your skills and confidence over time. We are particularly keen to hear from candidates who may not have previously considered a role in Parliament, including those from underrepresented or minoritised backgrounds, or from lower socio-economic backgrounds. If you are motivated to make a difference in your community and willing to learn, we would strongly encourage you to apply.
What you'll be doing:
- Responding to enquiries from constituents by phone, email and face-to-face
- Supporting the handling of a high volume of casework, including some more complex cases with guidance from colleagues
- Gathering information to help resolve or progress cases
- Logging and tracking cases to ensure actions are completed
- Drafting clear and professional responses to constituents
- Maintaining accurate and confidential records in line with data protection requirements
- Supporting constituency surgeries and following up on actions
- Liaising with government departments, local authorities and support organisations
- Identifying patterns in casework and helping to share insights with the team
- Attending constituency meetings where appropriate
There may occasionally be a need to work outside normal hours or travel for work. Occasional home working is also possible by arrangement.
About you:
We are looking for someone with the right attitude and potential, rather than a long list of previous roles. You might be a good fit if you:
- Are a strong communicator, both written and verbal
- Are organised and able to manage your time effectively
- Are approachable, empathetic and able to work with people from a wide range of backgrounds
- Are interested in helping people and making a positive difference locally
- Are willing to learn and develop new skills
- Can handle sensitive information with care and professionalism
It would be helpful (but not essential) if you have:
- Experience in a public-facing or customer-facing role
- Experience volunteering or being involved in your local community
- Some understanding of local issues in Shipley
- Basic IT skills (e.g. Microsoft Office)
Training and development:
This role is designed to support your development. You will receive:
- Training in casework and constituency processes
- Ongoing support and mentoring from experienced colleagues
- Opportunities to build knowledge of public services and local issues
- The chance to develop skills in communication, research and problem-solving
Benefits:
- Salary within IPSA pay scales
- Generous employer pension contribution
- Access to training and development opportunities
- Employee Assistance Programme
- Flexible working arrangements considered, including 0.8 FTE and 9-day fortnight
Upon appointment, you will be required to apply for security clearance, undertaken by the Security Vetting and Pass Office. MPs generally pay staff in accordance with IPSA guidelines.
Key dates:
- Closing date: 19 May 2026 at 5:00pm
- Interviews: Week commencing 1 June 2026 (in person, or online if required)
- Start date: As soon as possible thereafter
Application details:
Please upload a single document combining your CV and a cover letter. Your cover letter should briefly outline your relevant experience, interest in the role, and any key information supporting your application. Please apply online through this website. Please let us know if you require any reasonable adjustments to support you through the recruitment process.
For more information about Anna, please see: www.annadixonmp.co.uk
Please direct any initial enquiries about the role to info@hivesupport.co.uk
Caseworker to Anna Dixon MP employer: Hive Support
Contact Detail:
Hive Support Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Caseworker to Anna Dixon MP
✨Tip Number 1
Get to know the team and the role! Research Anna Dixon MP and her work in the Shipley constituency. Understanding her priorities will help you connect during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your communication skills! As a Caseworker, you'll need to be approachable and empathetic. Try role-playing common scenarios with friends or family to build your confidence in handling sensitive conversations.
✨Tip Number 3
Network like a pro! Reach out to people in similar roles or those who have worked in local government. They can provide valuable insights and tips that could give you an edge in your application process.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets seen. Plus, it shows you're serious about the opportunity and ready to take the next step in your career.
We think you need these skills to ace Caseworker to Anna Dixon MP
Some tips for your application 🫡
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Make sure to highlight your relevant experience and why you're interested in the role. Keep it concise but engaging, showing us your personality and passion for helping the community.
Tailor Your CV: Don’t just send out the same CV for every application. Tailor it to reflect the skills and experiences that are most relevant to the Caseworker role. We want to see how your background aligns with what Anna Dixon MP is looking for!
Showcase Your Communication Skills: As a Caseworker, strong communication is key. Use clear and professional language in your application. This is your opportunity to demonstrate your writing skills, so make every word count!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re following the correct process. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Hive Support
✨Know Your Stuff
Before the interview, take some time to research Anna Dixon MP and her work in the Shipley constituency. Familiarise yourself with local issues and recent developments. This will show your genuine interest in the role and help you connect your skills to the needs of the office.
✨Showcase Your Communication Skills
As a Caseworker, strong communication is key. Prepare examples from your past experiences where you've effectively communicated with others, whether in person, over the phone, or via email. Be ready to demonstrate how you can listen actively and respond empathetically to constituents' concerns.
✨Be Organised and Time-Savvy
The role involves managing a high volume of casework, so highlight your organisational skills during the interview. Share specific strategies you use to stay organised and manage your time effectively, especially when dealing with multiple tasks or deadlines.
✨Emphasise Your Willingness to Learn
Since the position is open to candidates from various backgrounds, express your eagerness to learn and develop new skills. Discuss any relevant training or development opportunities you've pursued in the past and how they have prepared you for this role.