Branch Leader in Tamworth

• Introduction
• Branch Leader – Tamworth, Manilla & Walcha
• Full time | up to 12-month fixed term opportunity

Lead a high-performing branch cluster, develop your leadership capability and be part of a customer-owned bank committed to supporting regional communities.

We are seeking a Branch Leader to lead our Tamworth, Manilla and Walcha branch cluster for a 12-month period.

This opportunity may suit an external applicant seeking a fixed term role, or an existing Regional Australia Bank employee interested in a secondment.

Remuneration starts from $90k total remuneration package, inclusive of superannuation and leave loading, with the final offer to be based on skills and experience.

This is a great opportunity for someone who enjoys leading people, building capability and creating positive customer experiences.

Formal leadership experience is valuable, but natural leadership aptitude, confidence and a genuine interest in supporting others are just as important.

You’ll be hands-on when needed, but your key focus will be leading with presence — coaching your team, supporting performance and helping resolve customer or employee matters constructively.

• Description
• What you’ll be doing
• Lead, coach and support frontline teams across Tamworth, Manilla and Walcha.
• Build a safe, inclusive and positive team environment.
• Manage branch operations, staffing, customer flow, risk and compliance.
• Support quality customer conversations, referrals and local action plans.
• Step in when needed to support day-to-day customer service.

About you

You may come from banking, customer service, retail, sales, hospitality, community leadership or another people-focused environment.

What matters most is your ability to connect with people, communicate clearly, take initiative and support others to succeed.

You’ll bring sound judgement, a practical leadership style and the confidence to guide your team through day-to-day priorities.

Skills And Experiences

• What you’ll need
• Relevant qualifications, knowledge, skills or experience suited to the role.
• ASIC Tier II Statement of Attainment, or willingness and ability to obtain this upon commencement.
• Strong communication, coaching and customer service capability.
• A current driver’s licence and ability to travel across the branch cluster.
• For internal applicants, support for secondment release may be considered as part of the process.

Why join Regional Australia Bank?

As a customer-owned mutual, we’re here for the benefit of our customers, communities and people.

That means we’re focused on long-term relationships, supporting regional Australia, and creating a workplace where our people can thrive.

When you join us, you’ll enjoy

• Birthday Leave to celebrate your special day.
• An annual RABulous Day to spend time doing something meaningful to you.
• Access to wellbeing initiatives and Employee Assistance Program support.
• Staff banking benefits and discounted financial products.
• Ongoing learning, development and career opportunities across our regional network.
• A values-driven culture where people genuinely care about one another and the communities we serve.
• The opportunity to make a real impact through meaningful work and community involvement.

Interested?

If you’re ready to step into a leadership opportunity where you can make a positive impact across people, customers and community, we’d love to hear from you.

Whether you’re looking to take the next step in your leadership career or explore a new challenge through a secondment, this is an opportunity to lead a team that makes a genuine difference across the Tamworth region.

For a confidential discussion, please contact Claire Paras, Area Sales Manager, on 0434 841 066.

Applications close