At a Glance
- Tasks: Help locals with banking needs and provide exceptional customer service.
- Company: Regional Australia Bank, a community-focused and customer-owned organisation.
- Benefits: Earn $30 per hour, enjoy fee-free banking, and receive a wellness voucher.
- Other info: Enjoy ongoing training and a supportive team environment.
- Why this job: Make a real difference in your community while building valuable skills.
- Qualifications: No banking experience needed; just a caring attitude and willingness to learn.
The predicted salary is between 60000 - 60000 € per year.
This isn’t just a job - it’s a chance to be someone your community trusts.
Customer Advisor – Gloucester, NSW
Location: our Gloucester branch
Hours:
- Monday: 9:45 AM – 3:15 PM
- Tuesday: 8:45 AM – 2:15 PM
- Wednesday: 9:45 AM – 3:15 PM
- Friday: 8:45 AM – 5:15 PM
Pay: $30 per hour + superannuation + leave loading
At Regional Australia Bank, we’re all about community. As a Customer Advisor, you’ll play an important part in helping locals feel supported and confident in their banking.
What Your Day Might Look Like
Every day brings the chance to brighten someone’s experience. Key responsibilities are:
- Welcome customers and help them find the right products and services for their needs
- Open new accounts and guide customers through products and services suited to their goals
- Guide customers through our digital banking tools, helping them feel safe and empowered
- Keep customer details accurate and up to date
- Identify opportunities to refer customers to specialist teams for lending, insurance and other financial solutions
- Work toward clear performance targets
- Learn the essentials of banking while building strong, genuine relationships
- Grow your skills through ongoing training and development
About You
You don’t need a banking background to thrive here — just a caring nature, a positive attitude, and a willingness to learn. You’ll be a great fit if you:
- Have strong attention to detail
- Communicate clearly, warmly, and confidently
- Enjoy working as part of a supportive team
- Have good numeracy, literacy, and the ability to learn new systems
- Want to make a meaningful, lasting impact in your local community
Want to Know More?
Reach out to: Bec Trenchard, Team Leader
Applications close: 3 June 2026
Why Work With Us?
Regional Australia Bank is proudly customer‑owned and community‑minded. We support our people the same way we support our customers — with care, respect, and genuine commitment. Here’s what you can look forward to:
- Fee‑free banking
- Concessional personal and home loans
- Reward and recognition programs
- A paid day off on your birthday
- A $250 wellness voucher for a program of your choice
Customer Advisor Gloucester employer: HiVE P&C Portal
At Regional Australia Bank, we pride ourselves on being a community-focused employer that values the well-being and growth of our staff. As a Customer Advisor in Gloucester, you'll enjoy a supportive work culture, ongoing training opportunities, and unique benefits like fee-free banking and a paid day off on your birthday, all while making a meaningful impact in your local community.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Advisor Gloucester
✨Tip Number 1
Get to know the company! Research Regional Australia Bank and understand their values and community focus. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Customer Advisor, you'll need to communicate clearly and warmly. Try role-playing common customer scenarios with friends or family to build your confidence.
✨Tip Number 3
Show off your caring nature! During interviews, share examples of how you've helped others in the past. This will highlight your ability to build genuine relationships, which is key for this role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join the team at Regional Australia Bank.
We think you need these skills to ace Customer Advisor Gloucester
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your caring nature and positive attitude. Remember, this role is all about building genuine relationships with our community.
Tailor Your Application:Make sure to customise your application for the Customer Advisor role. Highlight any relevant experience or skills that match what we’re looking for, like your attention to detail and communication skills. This shows us you’ve done your homework and are genuinely interested in joining our team.
Keep It Clear and Concise:We appreciate a well-structured application! Keep your writing clear and to the point, making it easy for us to see why you’d be a great fit. Avoid jargon and focus on what makes you stand out as a candidate.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at HiVE P&C Portal
✨Know Your Community
Before the interview, take some time to learn about Gloucester and its community. Understand the local banking needs and how Regional Australia Bank supports them. This will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Communication Skills
As a Customer Advisor, clear and warm communication is key. Practice answering common interview questions in a friendly manner. Use examples from your past experiences where you’ve successfully helped others, highlighting your ability to build relationships.
✨Demonstrate Your Willingness to Learn
Since a banking background isn’t necessary, focus on your eagerness to learn new systems and processes. Share instances where you quickly adapted to new challenges or learned something new, showing that you’re ready to grow with the company.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team culture, training opportunities, and how they support their staff. This not only shows your interest but also helps you determine if this is the right fit for you.
