Mid to Senior Digital Delivery Manager in Sheffield

We are looking for a UK-based Digital Delivery Manager with a minimum of 3+ years of professional experience as a digital delivery or project manager to join our team. This role would suit a person who is already working as a delivery/project manager with a background in digital, a passion for facilitating teams through agile methodologies, the ability to work hand-in-hand with key stakeholders and the skill of being able to manage multiple projects concurrently.

We are passionate about creating a diverse workforce and we welcome applications regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.

Please Note: Applications for this role close on February 2nd at 11.30pm.

The Role: Depending on your experience we’ll work with you to understand the best way to ease you into our team and listen to you to understand which projects might be best for you to take on initially. We have a range of projects from Tech4Good to Greenfield projects, right through to £2million+ a year client projects. We recognise that sometimes managing multiple smaller projects can be more challenging than the larger projects and that you’ll need some time to settle in and understand our ways of working. We expect you to be working towards, if not already, at a senior delivery manager position which means that you will facilitate the successful delivery of multiple projects. We would like you to have experience in Agile methodologies but with an understanding of Waterfall and be able to recognise the right methods given an agency model.

Key Responsibilities:

• To act as client liaison for projects and the first point of contact for the client.
• To facilitate the successful delivery of multiple projects of all sizes from multiple small ones to large and complex projects to meet the client’s needs.
• To plan, coordinate, and execute projects while ensuring they are completed on time, within scope, and aligned with product owners requirements.
• To collaborate with cross-functional teams, manage project documentation, and help drive efficiency in project workflows.
• To oversee the delivery of projects' full life cycle, including facilitating estimations for new business opportunities and handover into support.
• To lead and facilitate conflict resolution within teams or with clients.
• To support the organisations Social and Environmental Goals and to uphold and demonstrate our values.
• Provide collaborative input into reviews (show and tells) to ensure transparency and to maximise learning for the wider team from all projects during and after the project.
• Identify and mitigate project risks.
• Analyse and manage the financial performance of projects and utilisation of team members.
• Providing regular financial updates, monitoring spending in relation to the budget.
• Input into and maintain project forecasting and timelines.
• Ensure adherence to company policies, delivery management standards, and best practices.

Responsibilities we would like you to be working towards (if not yet operating at):

• Leading team process improvements and implementation.
• Maintaining and sharing knowledge on current best practices in the related field.
• Mentoring of other team members.
• Identifying new business opportunities with existing clients.

Essential Skills or Experience:

• Experience with Agile project management tools and methodologies.
• Practical experience in managing projects with financial and overall delivery responsibility.
• Good understanding of IT services, software development lifecycles and User Experience techniques.
• Strong documentation and process management skills.
• Strong oral and written communication skills.
• Experience in the Google suite (i.e. Google Docs/Sheets etc).
• Excellent facilitation skills of people in group workshops and/or meetings.
• Good interpersonal communication and listening skills.
• Good organisation and time management skills.

Desirable Skills or Experience:

• A good understanding of the Design Thinking approach and being able to articulate the role of User Research in the development of digital solutions.
• Experience with Waterfall project management tools and methodologies.
• Mentorship of team members.
• Ability to identify process improvements within team and organisation.

If you feel you are lacking in any of these areas, but have a passion to learn, then still get in touch. We love training and developing our people and helping them reach their full potential.

Location: You should be based and eligible to work in the UK, and it would be advantageous if you have the flexibility to travel across the country, including to our offices in Sheffield, for project-related needs. We understand the importance of work-life balance, so we offer flexible working hours and the option to work remotely or in a hybrid setup. We hold monthly company meet-ups that you’re welcome to attend, but they’re not mandatory unless they directly relate to your work. Additionally, we love to bring people together and organise social gatherings throughout the year. It’s completely up to you whether you’d like to join in and be a part of these events. We value your unique interests and respect your personal schedule.

Values: Our core values focus on:

• Having an inclusive one team ethos.
• Acting ethically and with understanding.
• A love of creative problem solving.
• Always forward thinking and learning new things.
• Being friendly and honest with each other.

So if our values match yours, we would love to hear from you.

Our Recruitment Process: Hive IT is a mindful employer and is dedicated to becoming fairer and more inclusive. We’re beginning to look at how this can be achieved through numerous activities, but as a starting point, we are moving to a blind CV recruitment process. What does this mean? Simply put, the team in charge of making the decision on who to interview won’t receive any personal details as part of your application, only the skills and experience you submit. We believe that this will help remove any unconscious bias and lead to a fairer hiring process. Rather than submit a CV, we ask you to complete an application form asking for specific evidence relating to the Essential and Desirable key skills for the role. Use of AI in completing that application form is monitored for. We appreciate that you may want to use AI to improve your sentence structure/formulate your point more concisely - but we will reject applications where AI has been used to answer whole questions or give false examples. Any examples or evidence that you do provide will be questioned further during interviews.