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- Tasks: Lead and mentor a dynamic credit control team while driving performance and process improvements.
- Company: Join a high-growth business in Leeds undergoing exciting transformation and systems change.
- Benefits: Enjoy a hands-on leadership role with opportunities for professional growth and development.
- Why this job: Make a real impact in a forward-thinking environment focused on strategic transformation.
- Qualifications: Experience managing large teams, strong leadership skills, and ERP systems knowledge preferred.
- Other info: Ideal for resilient leaders ready to thrive in a fast-paced, change-driven setting.
The predicted salary is between 43200 - 72000 £ per year.
Job Description
A high-growth, dynamic business in Leeds is looking for an experienced Credit Control Manager to lead and develop a large, fast-paced credit control function of 20+ people, during a period of exciting transformation and systems change.
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This is a fantastic opportunity for someone who thrives in a hands-on leadership role, driving performance, improving processes, and supporting business-wide change initiatives.
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Key Responsibilities:
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- Lead, manage, and mentor a credit control team of 20+ across multiple business units
- Oversee all credit and collections activity ensuring cash collection targets are achieved
- Drive process improvements across credit control operations, billing, and collections
- Business partner with finance and commercial stakeholders to improve debtor performance
- Manage aged debt reporting, credit risk assessments, and escalation procedures
- Play a key role in upcoming systems change and transformation projects
- Support the implementation of new credit control systems or ERP enhancements
- Design and implement KPIs, dashboards, and team performance metrics
- Ensure full compliance with credit policies, internal controls, and audit standards
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What We’re Looking For:
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- Proven experience managing a large credit control team (10+ minimum)
- Demonstrable leadership in fast-paced and change-driven environments
- Background in process transformation and/or systems implementations
- Excellent communication and stakeholder management skills
- Strong analytical skills and data-driven decision-making
- ERP systems experience (e.g., SAP, Oracle, Dynamics) advantageous
- CICM qualification or equivalent experience preferred
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This role would suit a resilient and inspiring people leader who’s ready to make a real impact in a changing, forward-thinking business. If you enjoy driving operational team performance while playing a part in strategic transformation this is the one for you.
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Credit Control Manager employer: Hitchenor Wakeford Limited
Contact Detail:
Hitchenor Wakeford Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Control Manager
✨Tip Number 1
Familiarise yourself with the latest trends in credit control and collections. Understanding current best practices and technologies can help you demonstrate your knowledge during interviews, especially regarding process improvements and systems changes.
✨Tip Number 2
Network with professionals in the finance and credit control sectors. Attend industry events or join relevant online forums to connect with others who may provide insights or even referrals for the role at StudySmarter.
✨Tip Number 3
Prepare to discuss your leadership style and experiences in managing large teams. Be ready to share specific examples of how you've driven performance and implemented successful changes in previous roles.
✨Tip Number 4
Research StudySmarter's values and mission. Tailoring your conversation to align with our goals will show that you're not just looking for any job, but that you're genuinely interested in contributing to our success.
We think you need these skills to ace Credit Control Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing large credit control teams and any relevant achievements. Use specific examples that demonstrate your leadership skills and ability to drive process improvements.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss how your background in process transformation and systems implementation aligns with their needs, and mention your experience with ERP systems if applicable.
Highlight Key Skills: Emphasise your analytical skills and stakeholder management abilities in both your CV and cover letter. Provide examples of how you've used data-driven decision-making to improve debtor performance or achieve cash collection targets.
Showcase Leadership Experience: Detail your previous leadership roles, particularly in fast-paced environments. Mention any specific initiatives you led that resulted in improved team performance or successful change management, as this is crucial for the Credit Control Manager position.
How to prepare for a job interview at Hitchenor Wakeford Limited
✨Showcase Your Leadership Skills
As a Credit Control Manager, you'll be leading a large team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed and mentored teams in the past.
✨Demonstrate Process Improvement Experience
The role requires driving process improvements. Share specific instances where you've implemented changes that enhanced efficiency or performance in credit control or similar functions.
✨Prepare for Stakeholder Management Questions
You'll need to partner with finance and commercial stakeholders. Think of examples where you've effectively communicated and collaborated with different departments to achieve common goals.
✨Familiarise Yourself with Relevant Systems
Experience with ERP systems is advantageous. Brush up on your knowledge of systems like SAP, Oracle, or Dynamics, and be ready to discuss how you've used these tools to improve credit control processes.
