At a Glance
- Tasks: Drive service sales and build long-term customer relationships in a dynamic team.
- Company: Join Hitachi Energy, a leader in sustainable energy solutions.
- Benefits: Enjoy competitive salaries, flexible hours, and professional development opportunities.
- Other info: Inclusive workplace with a focus on innovation and personal growth.
- Why this job: Make a real impact in the energy sector while growing your career.
- Qualifications: Bachelor’s degree in Engineering or related field; sales experience preferred.
The predicted salary is between 49500 - 60500 £ per year.
As a Service Sales Manager, you will be part of our international Grid Automation Service Sales Team. We provide Service Solutions for substation automation systems, control and protection, cyber security, communication and telecontrol technology. The team is highly motivated with a strong customer and service-oriented approach. It is our ambition to provide high quality service, delivering solutions aligned with customers' needs. In this role you are responsible for Service tenders from initial customer request to contract closing and handover to operations. Developing Service sales account plans to ensure growth, building long-term customer relationships, driving high levels of customer satisfaction, ensuring expected response to specific customer needs and issues are key success factors for this position.
Responsibilities:
- Implement the service sales strategy and growth plans, engaging with the installed base (IB) to promote upgrades and value-added solutions.
- Use IB data to identify and develop sales opportunities for Service products and solutions, focusing on the entire Hitachi Energy Service portfolio.
- Conduct sales calls, perform customer facility walk-throughs, generate sales leads, and develop new market opportunities based on market trends.
- Establish long-term customer relationships, understand their requirements and regulations, demonstrate technical knowledge, and ensure customer satisfaction.
- Sell the service product portfolio, monitor sales proposals and tenders, prepare service offerings, communicate contract details, and manage the administrative sales process.
- Act as a marketer and salesperson during marketing activities, translating customer needs into relevant service offerings and solutions.
- Contribute to risk assessments, register information into SFDC, ensure technical reliability, safety, and cost-effective solutions, and comply with health and safety directives.
- Provide technical direction for service sales training to less-experienced staff and support management with key data and insights on markets and effective service selling tactics.
Your background:
- Bachelor’s degree in Engineering or technical disciplines or similar.
- Proven experience in sales, sales support, and/or service of power systems/solutions.
- If you have experience working with electric substation equipment (i.e. IED, RTU, SCADA, Communications, etc.), recent technical sales and/or client-facing experience presenting electric substation equipment solutions, this is highly preferred.
- Being familiar with Operations & Maintenance practices of electric substation equipment and substation construction.
- In order to meet your customers, you will need to be available to travel.
Hitachi Energy is dedicated to fostering an inclusive workplace where every team member can thrive and contribute their unique perspectives and skills. We provide competitive salaries, flexible working hours, professional development opportunities, and a supportive work environment that encourages growth and innovation through career development programs and Employee Resource Groups (ERGs). Specific benefits depend on the location and will be communicated during the interview process.
Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.
As part of our recruitment process, Hitachi Energy uses digital and automated tools, including AI-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.
As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.
Service Sales Manager employer: Hitachi
Hitachi is an exceptional employer that fosters a culture of innovation and continuous improvement, making it an ideal place for professionals passionate about quality management. With a strong commitment to employee development, the company offers numerous growth opportunities and supports work-life balance through its remote working model. Joining Hitachi means being part of a global team dedicated to excellence, where your contributions directly impact customer satisfaction and product quality.
StudySmarter Expert Advice🤫
We think this is how you could land Service Sales Manager
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Service Sales Manager at Hitachi, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Hitachi. Tailor your message to explain why you’re drawn to them and how you can contribute as a Service Sales Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Service Sales Manager
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Hitachi:When writing your cover letter, make sure to tailor your message specifically for Hitachi. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Hitachi
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Hitachi that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Hitachi that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Hitachi’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
