At a Glance
- Tasks: Lead the Site Reliability Engineering practice and drive proactive reliability.
- Company: Hitachi Digital Services, a global leader in digital solutions and transformation.
- Benefits: Industry-leading benefits, flexible work arrangements, and a focus on holistic health.
- Other info: Join a diverse team committed to innovation and inclusivity.
- Why this job: Make a real impact by innovating and improving system reliability.
- Qualifications: 7+ years in SRE or DevOps with strong leadership skills.
The predicted salary is between 70000 - 90000 £ per year.
Our Company
We’re Hitachi Digital Services, a global digital solutions and transformation business with a bold vision of our world’s potential. We’re people-centric and here to power good. Every day, we future-proof urban spaces, conserve natural resources, protect rainforests, and save lives. This is a world where innovation, technology, and deep expertise come together to take our company and customers from what’s now to what’s next. We make it happen through the power of acceleration.
Imagine the sheer breadth of talent it takes to bring a better tomorrow closer to today. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us.
Mandatory Skills:
- Observability
- Resiliency
- Service Management
- Reliability
- Performance engineering
- Scalability
- Release management
- Cloud cost management
Role Description Skills:
ROLE PURPOSE
Lead the Site Reliability Engineering practice, driving the transformation from reactive operations to proactive, engineering-led reliability. Own the definition and enforcement of non-functional requirements (NFRs) using FMEA-based resiliency frameworks, and champion observability, self-healing automation, automated incident management, and database operations automation. Ensure systems are resilient, performant, cost-optimised, and continuously improving.
KEY RESPONSIBILITIES
- Define and enforce non-functional requirements (NFRs) for performance, scalability, availability, fault tolerance, and cost efficiency using FMEA-based failure analysis
- Design and implement self-healing automation for known failure patterns, reducing human intervention and on-call burden by 50%+
- Build comprehensive observability stacks (metrics, logs, traces) with ML-driven anomaly detection and AIOps capabilities
- Lead automated incident management: detection, triage, escalation, remediation, and post-incident review automation
- Drive DB automation: automated provisioning, release management (UK focus), backup/restore, and operational request workflows for all database operations
- Define and track SLIs, SLOs, and error budgets across all critical services, using them to balance reliability with feature velocity
- Conduct chaos engineering exercises and game days to validate resiliency and uncover hidden failure modes
- Mentor 2 SRE Engineers, establish engineering standards, and build a culture of reliability and continuous improvement
- Collaborate with Platform Engineering and Cloud teams to embed reliability into infrastructure and deployment pipelines
TECHNICAL SKILLS & EXPERTISE
- Expert-level observability: Prometheus, Grafana, ELK/OpenSearch, Jaeger/Zipkin, Datadog, or Dynatrace
- Strong experience with AIOps and ML-driven monitoring: PagerDuty, Moogsoft, BigPanda, or custom ML pipelines
- Deep knowledge of FMEA, fault tree analysis, and chaos engineering tools (Gremlin, LitmusChaos, Chaos Monkey)
- Database automation: strong SQL skills plus experience with automated DB provisioning, migration tools (Liquibase, Flyway), and DB release pipelines
- Proficiency in automation and scripting: Python, Go, Bash, with experience building self-healing runbooks
- Infrastructure knowledge: Kubernetes, cloud platforms (AWS/Azure/GCP), networking, and storage systems
- CI/CD and release engineering: Jenkins, GitLab CI, Spinnaker, ArgoCD for integrated DB and application releases
- Cost management: experience with FinOps principles, resource optimisation, and cloud spend analysis
SOFT SKILLS & COMPETENCIES
- Strong leadership and mentoring ability — coaches and develops junior engineers
- Excellent stakeholder management and communication skills across all levels
- Strategic thinker who balances technical depth with business outcomes
- Proven ability to drive change, influence without authority, and build consensus
- Strong analytical and problem-solving mindset with attention to detail
- Ability to manage competing priorities across multiple workstreams simultaneously
QUALIFICATIONS & EXPERIENCE
- 7+ years in SRE, DevOps, or production engineering with 3+ years in a senior or lead capacity
- Proven track record of improving availability, reducing MTTR, and implementing self-healing at scale
- Experience managing or automating database operations in enterprise environments
- Relevant certifications preferred: CKA, AWS DevOps Professional, Azure DevOps Expert, SRE Foundation
- Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience)
DESIRABLE / NICE TO HAVE
- Published work or conference talks on SRE, observability, or chaos engineering
- Experience with service mesh (Istio) and distributed tracing at scale
- Background in financial services or regulated industry SRE practices
About us
We’re a global, team of innovators. Together, we harness engineering excellence and passion to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can make a positive impact on their industries and society. If you believe that innovation can bring a better tomorrow closer to today, this is the place for you.
Fostering innovation through diverse perspectives
Hitachi is a global company operating across a wide range of industries and regions. One of the things that sets Hitachi apart is the diversity of our business and people, which drives our innovation and growth.
We are committed to building an inclusive culture based on mutual respect and merit-based systems. We believe that when people feel valued, heard, and safe to express themselves, they do their best work.
How we look after you
We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.
We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.
SRE Architect (68019) in London employer: Hitachi
Hitachi is an exceptional employer that fosters a culture of innovation and continuous improvement, making it an ideal place for professionals passionate about quality management. With a strong commitment to employee development, the company offers numerous growth opportunities and supports work-life balance through its remote working model. Joining Hitachi means being part of a global team dedicated to excellence, where your contributions directly impact customer satisfaction and product quality.
StudySmarter Expert Advice🤫
We think this is how you could land SRE Architect (68019) in London
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Hitachi or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Hitachi.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Hitachi.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Hitachi that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace SRE Architect (68019) in London
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Hitachi.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Hitachi and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Hitachi
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Hitachi uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
