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For Companies At a Glance
- Tasks: Lead quality assurance efforts to shape the future of the rail industry.
- Company: Join Hitachi Rail, a global leader in digital transformation and technology.
- Benefits: Flexible working hours, market-leading training, and career development opportunities.
- Other info: Inclusive workplace with opportunities for growth and mentorship.
- Why this job: Make a real impact in a dynamic environment while working with innovative technologies.
- Qualifications: Experience in quality management and strong communication skills required.
The predicted salary is between 50000 - 65000 £ per year.
About Us
A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there’s something for everyone to get stuck into.
Our Opportunity
We are currently looking for 2x Quality Assurance Managers to join the Quality team to work across all functions of our business and contribute to shaping the future of the rail industry in the UK and beyond. Within this role you’ll be responsible for ensuring customer requirements, legal/contractual requirements and Hitachi Rail processes are incorporated in the business approach and processes; by providing professional and effective Quality Assurance leadership across the Hitachi Rail Functions. This is a hybrid role working a minimum of two days per week from one of our London based sites and may involve some travel within the UK.
Responsibilities include:
- Define and set up the Quality plans and Quality deliverables in phase of bids, projects or products
- Support the Hitachi Rail Quality Audit schedule and Supplier Quality Audits when required
- Support Customer Satisfaction surveys and drive resulting actions to help us improve
- Proactively identify opportunities for improvement and reducing the cost of poor quality
- Preparing monthly Quality statistics, trend analysis and improvement opportunities for Hitachi Rail Quality in the form of Quality Advices and QA dashboards
- Support Supplier Quality performance monitoring and management in conjunction with procurement
- Attend and present salient information at weekly and monthly contract/project reviews including customer meetings to present Quality trends and OTIS (opportunities, threats, Issues & Success)
- Facilitate & coach on Root Cause Analysis activities across a wide range of topics on the project
- Support local and corporate Business Improvement initiatives and programs; and cultivate continual improvement
- Provide quality support and maintain an effective operational relationship between Hitachi Rail stakeholders including clients, consortiums, subcontractors, suppliers and the project team.
Technical skills
- Quality Management & Auditing
- Root Cause Analysis
- Quality tools and techniques
- Microsoft Office Suite, databases, and scheduling tools
- Excellent communication and relationship building skills
Human skills
- Strong communicator
- Adept at working at pace
- Dynamic and energetic
What experience you will need to succeed:
- Quality Assurance/Quality Control Management
- Auditing and process development
- Demonstrable experience in management of teams and contractors
- Change Management
- Process improvement
- Good understanding of ISO 9001:2015
Qualifications:
- CQI Member or Practitioner
- Graduate with relevant Quality or engineering discipline or HNC/HND level in an Engineering related discipline.
- Quality Auditor
What to expect
We aim to complete a two-stage interview process, with at least one of these held in person at one of our London offices. The interviews will focus on technical and behavioural competencies. Reasonable adjustments are available with prior notice so please let the Talent Acquisition (TA) partner know if this would be necessary.
What We Can Offer
We’re committed to giving you opportunities to be your best. We believe in embracing the passion and potential of our people, and to achieve this we offer market leading training, development and experiences, along with the opportunity to be mentored and coached by some of the smartest minds in the industry. We hire from within as our first priority, so you’ll have a myriad of opportunities within our diverse, global organisation.
Flexibility
Your health and well-being matters to us and that’s why we offer you the flexibility to do what’s important to you; whether that’s part time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions.
Thank you for your interest in Hitachi Rail. If your application is of interest, we will be in contact. Please do not hesitate to discover more about us and our latest jobs at Hitachi Rail Careers.
At Hitachi Rail, there is a place for everyone. We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. It is our commitment to create an inclusive environment - we are proud to be an equal opportunity employer.
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Quality Assurance Manager - Projects in London employer: Hitachi
Contact Detail:
Hitachi Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Assurance Manager - Projects in London
✨Tip Number 1
Get to know the company inside out! Research Hitachi Rail's projects, values, and culture. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those interviews! Think about how your experience aligns with the role of Quality Assurance Manager. Be ready to discuss specific examples of your past work and how you've tackled challenges in quality management.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and keep you top of mind.
We think you need these skills to ace Quality Assurance Manager - Projects in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Quality Assurance Manager role. Highlight your experience in quality management, auditing, and process improvement to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about quality assurance and how your background makes you a perfect fit for our team at Hitachi Rail.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've improved processes or led successful projects to demonstrate your impact in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Hitachi
✨Know Your Quality Standards
Familiarise yourself with ISO 9001:2015 and other relevant quality standards. Be ready to discuss how you've applied these in past roles, especially in Quality Assurance or Control Management.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams and contractors. Highlight your experience in change management and process improvement, as these are key for the role.
✨Be Ready for Technical Questions
Expect questions on quality tools and techniques, as well as root cause analysis. Brush up on your knowledge and be prepared to explain how you've used these methods to drive improvements.
✨Demonstrate Strong Communication
Since this role involves building relationships with various stakeholders, practice articulating your thoughts clearly. Prepare to discuss how you've effectively communicated quality trends and issues in previous projects.