At a Glance
- Tasks: Lead transformative tech projects and shape the future of digital solutions.
- Company: Join Hitachi Digital Services, a global leader in innovation and technology.
- Benefits: Enjoy flexible work arrangements, industry-leading benefits, and a focus on wellbeing.
- Other info: Be part of a culture that values diversity, innovation, and continuous improvement.
- Why this job: Make a real impact while working with cutting-edge technologies and diverse teams.
- Qualifications: 12+ years in tech leadership with strong architecture and programme management skills.
The predicted salary is between 80000 - 100000 £ per year.
Our Company
We’re Hitachi Digital Services, a global digital solutions and transformation business with a bold vision of our world’s potential. We’re people-centric and here to power good. Every day, we future-proof urban spaces, conserve natural resources, protect rainforests, and save lives. This is a world where innovation, technology, and deep expertise come together to take our company and customers from what’s now to what’s next. We make it happen through the power of acceleration.
Imagine the sheer breadth of talent it takes to bring a better tomorrow closer to today. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us.
Mandatory Skills:
Broad and deep technical knowledge across infrastructure, cloud, networking, security, IAM, SRE, and operations.
KEY RESPONSIBILITIES
- Define and own the end-to-end technical architecture and target operating model across all six service towers.
- Lead the three-phase transformation programme (Stabilise → Optimise → Transform), managing timelines, milestones, risks, and dependencies.
- Make architectural decisions across IAM, Cloud, SRE, Network, Data, and Security — ensuring coherence, reusability, and alignment with business objectives.
- Establish and chair the Architecture & Engineering Governance board, providing technical assurance across all workstreams.
- Own the programme roadmap, resource plan, and financial model — tracking cost savings, team reduction trajectory, and ROI.
- Drive stakeholder management across client leadership, retained organisation, and offshore delivery teams in London, Singapore, and Australia.
- Define the automation strategy and prioritise cross-tower automation initiatives for maximum cost and quality impact.
- Establish SLA/KPI frameworks, performance dashboards, and outcome-based metrics for all towers.
- Lead the offshore migration strategy: define which roles move offshore, governance model, and knowledge transfer approach.
- Manage programme risks, issues, and escalations — proactively identifying blockers and driving resolution.
- Chair weekly steering committees, produce executive reporting packs, and present transformation progress to C-level stakeholders.
- Drive vendor and tool selection, ensuring standardisation across the programme and eliminating redundant tooling.
- Build and lead high-performing distributed teams, fostering a culture of engineering excellence, accountability, and continuous improvement.
- Define the continuous improvement factory model, ensuring the transformation sustains beyond the initial programme.
TECHNICAL SKILLS & EXPERTISE
- Broad and deep technical knowledge across infrastructure, cloud, networking, security, IAM, SRE, and data engineering.
- Expert-level understanding of IaC, CI/CD, DevSecOps, GitOps, and platform engineering principles.
- Architecture frameworks: TOGAF, cloud-native architecture patterns, microservices, event-driven design.
- Cloud platform expertise across AWS, Azure, and/or GCP at enterprise scale.
- SRE principles: SLI/SLO/error budgets, observability, chaos engineering, and resilience patterns.
- IAM and security architecture: Zero Trust, RBAC/ABAC, PAM, compliance frameworks (SOX, GDPR, ISO 27001).
- Programme management methodologies: Agile at scale (SAFe, LeSS), waterfall, hybrid delivery models.
- Financial modelling: FinOps, TCO analysis, business case development, and outcome-based commercial models.
- Tooling breadth: ITSM (ServiceNow), monitoring (Grafana/ELK/Datadog/Dynatrace), automation (Ansible/Terraform), and collaboration platforms.
SOFT SKILLS & COMPETENCIES
- Exceptional leadership presence — inspires confidence at C-level while earning respect from engineering teams.
- Outstanding stakeholder management across client, retained org, and delivery partner ecosystems.
- Strategic thinker who translates business objectives into technical roadmaps and actionable delivery plans.
- Excellent communication: can articulate complex technical concepts to non-technical executives and vice versa.
- Strong commercial acumen — understands P&L impact, margin management, and outcome-based pricing.
- Decisive under ambiguity — makes sound judgements with incomplete information and course-corrects when needed.
- Cultural leadership: builds inclusive, high-performing teams across geographies and organisational boundaries.
- Conflict resolution and negotiation skills across complex, multi-party environments.
QUALIFICATIONS & EXPERIENCE
- 12+ years in technology leadership spanning infrastructure, cloud, and software engineering.
- 5+ years leading large-scale IT transformation or managed services programmes (50+ FTE scope).
- Proven track record of delivering measurable cost savings (30%+), team optimisation, and reliability improvements.
- Demonstrated ability to operate as both a hands-on architect and a programme delivery leader.
- Architecture certifications: TOGAF, AWS/Azure Solutions Architect Professional, or equivalent.
- Programme management credentials: PMP, PRINCE2, SAFe Programme Consultant, or equivalent.
- Bachelor’s degree in Computer Science, Engineering, or related field; Master’s degree preferred.
DESIRABLE / NICE TO HAVE
- Experience in managed services transitions and operating model transformations for global financial services clients.
- Published thought leadership in SRE, platform engineering, or IT transformation.
- Experience with AI/ML-driven operations (AIOps) and emerging automation technologies.
- ITIL 4 Managing Professional or Strategic Leader certification.
About us
We’re a global, team of innovators. Together, we harness engineering excellence and passion to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can make a positive impact on their industries and society. If you believe that innovation can bring a better tomorrow closer to today, this is the place for you.
Fostering innovation through diverse perspectives
Hitachi is a global company operating across a wide range of industries and regions. One of the things that sets Hitachi apart is the diversity of our business and people, which drives our innovation and growth.
We are committed to building an inclusive culture based on mutual respect and merit-based systems. We believe that when people feel valued, heard, and safe to express themselves, they do their best work.
How we look after you
We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.
We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.
Architect & Delivery Lead (68018) in London employer: Hitachi
Hitachi is an exceptional employer that fosters a culture of innovation and continuous improvement, making it an ideal place for professionals passionate about quality management. With a strong commitment to employee development, the company offers numerous growth opportunities and supports work-life balance through its remote working model. Joining Hitachi means being part of a global team dedicated to excellence, where your contributions directly impact customer satisfaction and product quality.
StudySmarter Expert Advice🤫
We think this is how you could land Architect & Delivery Lead (68018) in London
✨Get Your Portfolio Game On Point
As an aspiring architect, your portfolio is your golden ticket. Make sure it's not just a collection of your best work, but tells a story about your design process and creative thought. Showcase a range of projects, from conceptual sketches to final renderings—think of it as a visual CV!
✨Slide into Networking Events
Architecture thrives on community connections, so keep an eye out for local architecture meetups, exhibitions, and lectures. These events are gold for meeting industry professionals, and who knows? You might just bump into someone from Hitachi who can give you the insider scoop on their hiring process!
✨Learn the Software Inside Out
Make sure you're up to speed with design software like AutoCAD, Revit, and SketchUp. Being able to discuss your proficiency during interviews can really set you apart. Plus, if you can mention particular projects where you’ve used them, you’ll demonstrate both skill and practical experience.
✨Refine Your Interview Skills
Interviews for architecture roles can get quite technical, so practice answering questions about your design process and decision-making strategies. Prepare for potential design challenges they might put forward in interviews—show them you can think on your feet and come up with innovative solutions!
We think you need these skills to ace Architect & Delivery Lead (68018) in London
Some tips for your application 🫡
Show Off Your Design Skills:Architecture is all about creativity and technical skills, so make sure your portfolio is front and centre! Include a range of your best projects, showcasing different styles and techniques. Don't forget to explain your design process and the challenges you overcame for each project – it gives hiring managers a glimpse into your thought process!
Tailor Your CV to Architecture:When putting together your CV, highlight relevant experience in architectural design software, like AutoCAD or Revit. Plus, if you have any internships or coursework that involved real-world projects, be sure to mention them. We want to see not just what you've done, but how it relates directly to this role at Hitachi!
Craft a Compelling Cover Letter:Your cover letter is your chance to express your passion for architecture and what drew you to Hitachi. Talk about specific projects or values of theirs you admire, and how you see yourself contributing to their team. We want to feel your enthusiasm – let it shine through your words!
Use Professional Terminology:Don't shy away from using industry-specific jargon that demonstrates your expertise! Terms like 'sustainability', 'scale', and 'aesthetics' can not only show your knowledge but also help you connect with the hiring team. Just ensure it's done in a way that's relatable and not overly technical, so we can see your passion clearly!
How to prepare for a job interview at Hitachi
✨Master the Technical Questions
In an architecture interview, be ready to tackle some technical questions about building codes, design principles, and software like AutoCAD or Revit. Brush up on your knowledge of materials and components, as you might even face scenarios to solve during the interview that showcase your problem-solving skills in real-time.
✨Bring Your Portfolio to Life
Your portfolio is your golden ticket! Make sure it not only showcases your best work but also highlights your design thinking process, from sketches to final outputs. During the interview, be prepared to discuss the projects in detail—what challenges you faced, how you overcame them, and what you learnt.
✨Demonstrate Your Passion for Sustainability
In today's architecture landscape, sustainability is key. Be sure to highlight any projects that involved eco-friendly designs or your understanding of sustainable practices. This will show that you’re not just familiar with the trends but are genuinely passionate about creating a better future through your designs.
✨Engage with Your Interviewers
Architecture is a collaborative field, so showing that you're a team player is essential. When conversing with the interviewers, actively listen and respond to their ideas. This isn’t just about you showing off your skills, but also about connecting and demonstrating how well you’d fit into their team at Hitachi.
