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- Tasks: Provide desk-side IT support and resolve tech issues for users.
- Company: Leading energy firm in Glasgow with a focus on innovation.
- Benefits: Full-time position with competitive salary and growth opportunities.
- Why this job: Join a dynamic team and enhance your IT skills while making a difference.
- Qualifications: Formal IT qualification and strong communication skills required.
- Other info: Proactive candidates with UK work authorization are encouraged to apply.
The predicted salary is between 30000 - 42000 £ per year.
A leading energy firm in Glasgow is seeking an OSS Specialist to provide desk-side IT support. The role involves diagnosing and resolving IT-related issues, ensuring equipment readiness, and training users on self-service tools.
Candidates should have a formal qualification in IT and excellent communication skills. This full-time position requires a proactive approach and legal authorization to work in the UK. The company does not sponsor employment visas.
OSS Desk-Side Engineer: IT Support & Asset Management in Glasgow employer: Hitachi
Contact Detail:
Hitachi Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land OSS Desk-Side Engineer: IT Support & Asset Management in Glasgow
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common IT support scenarios. We should be ready to demonstrate our problem-solving skills and how we handle user training on self-service tools.
✨Tip Number 3
Show off your communication skills! During interviews, make sure we explain our thought process clearly when diagnosing issues. This will highlight our ability to train users effectively.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can tailor our CV and cover letter to match the job description perfectly.
We think you need these skills to ace OSS Desk-Side Engineer: IT Support & Asset Management in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your IT qualifications and relevant experience. We want to see how your skills match the OSS Desk-Side Engineer role, so don’t be shy about showcasing your problem-solving abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about IT support and how you can contribute to our team. Keep it friendly and professional – we love a good personality!
Show Off Your Communication Skills: Since this role involves training users and resolving issues, make sure to demonstrate your excellent communication skills in your application. We want to know how you can make tech easy for everyone!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Hitachi
✨Know Your Tech Inside Out
Make sure you brush up on your IT knowledge, especially around common issues and solutions. Be ready to discuss specific troubleshooting techniques you've used in the past, as this role is all about diagnosing and resolving IT-related problems.
✨Show Off Your Communication Skills
Since you'll be training users on self-service tools, it's crucial to demonstrate your ability to explain complex concepts in simple terms. Practice explaining a technical issue to someone without an IT background to showcase your communication prowess.
✨Be Proactive in Your Approach
This role requires a proactive mindset, so come prepared with examples of how you've taken initiative in previous positions. Think of times when you identified potential issues before they became problems and how you addressed them.
✨Understand the Company Culture
Research the energy firm and its values. Tailor your responses to align with their mission and demonstrate how your skills and experiences can contribute to their goals. Showing that you understand their culture can set you apart from other candidates.
