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- Tasks: Provide desk-side IT support and manage device logistics for users.
- Company: Leading tech company in Glasgow with a focus on innovation.
- Benefits: Full-time role with opportunities for skill development and career growth.
- Why this job: Join a dynamic team and solve real IT challenges every day.
- Qualifications: Formal IT qualification or apprenticeship, plus strong communication skills.
- Other info: On-site position; no visa sponsorship available.
The predicted salary is between 28800 - 43200 £ per year.
A leading tech company in Glasgow is seeking an OSS Specialist to provide Desk Side Support to IT users and manage device logistics.
Responsibilities include:
- Resolving IT issues effectively
- Collaborating with support teams
- Conducting inventory checks
Candidates should have:
- A formal IT qualification or apprenticeship
- Excellent communication skills
- A proactive mindset
This full-time role is on site and does not provide visa sponsorship.
Onsite IT Support Engineer – OSS Desk-Side Specialist in Glasgow employer: Hitachi
Contact Detail:
Hitachi Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onsite IT Support Engineer – OSS Desk-Side Specialist in Glasgow
✨Tip Number 1
Get to know the company culture! Research the tech company in Glasgow and understand their values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As an OSS Specialist, you'll need to explain technical issues clearly. Try role-playing with a friend or family member to get comfortable discussing IT problems and solutions.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local tech meetups. Building relationships can give you insider info about the company and might even lead to a referral!
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows you're serious about the role and want to be part of our community.
We think you need these skills to ace Onsite IT Support Engineer – OSS Desk-Side Specialist in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant IT qualifications and experience. We want to see how your skills match the role of an OSS Specialist, so don’t be shy about showcasing your tech know-how!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Desk Side Support role. Share specific examples of how you've resolved IT issues in the past and how you collaborate with teams.
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Hitachi
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge related to IT support. Familiarise yourself with common issues users face and how to resolve them. Being able to discuss specific troubleshooting steps will show that you're proactive and ready to tackle challenges head-on.
✨Show Off Your Communication Skills
Since this role involves collaborating with support teams and assisting users, practice explaining technical concepts in simple terms. You might want to role-play with a friend or family member to ensure you can communicate effectively and clearly during the interview.
✨Demonstrate Your Proactive Mindset
Think of examples from your past experiences where you took the initiative to solve a problem or improve a process. Be ready to share these stories during the interview to highlight your proactive approach and how it aligns with the company's needs.
✨Prepare for Inventory Management Questions
Since managing device logistics is part of the job, be prepared to discuss your experience with inventory checks or asset management. If you have any relevant tools or software you've used, mention those too, as it shows you're equipped for the role.