At a Glance
- Tasks: Lead and expand Hitachi's services business across EMEA, driving growth and client satisfaction.
- Company: Join Hitachi, a global leader in technology with a focus on innovation and collaboration.
- Benefits: Enjoy industry-leading benefits, flexible work arrangements, and a supportive environment for your wellbeing.
- Other info: Embrace a culture of diversity and inclusion, with opportunities for personal and professional growth.
- Why this job: Make a significant impact in a dynamic role while working with talented professionals.
- Qualifications: 15+ years in tech services leadership, strong strategic planning, and client relationship skills.
The predicted salary is between 100000 - 150000 £ per year.
The VP Global Services EMEA at Hitachi, Ltd. is responsible for leading and strategically expanding Hitachi's services business across Europe, the Middle East, and Africa, ensuring profitable growth, operational excellence, and exceptional client satisfaction within the region.
Job Responsibilities
- Develop and execute a comprehensive strategic plan for Global Services in EMEA, aligning with Hitachi's global objectives and regional market opportunities.
- Drive significant revenue growth and profitability for the services organization in EMEA, identifying new business opportunities and expanding existing client relationships.
- Lead, mentor, and develop a high-performing team of services professionals across various countries and disciplines within the EMEA region.
- Oversee the end-to-end delivery of Hitachi's services offerings, including consulting, implementation, managed services, and support, ensuring high quality and customer satisfaction.
- Establish and maintain strong relationships with key clients, partners, and stakeholders within the EMEA market.
- Manage P&L for the EMEA services division, including budgeting, forecasting, and resource allocation.
- Identify and implement best practices for service delivery, operational efficiency, and customer experience across the region.
- Collaborate closely with other Hitachi business units and global functions to ensure integrated solutions and a unified customer experience.
- Monitor market trends, competitive landscape, and regulatory changes to adapt strategies and maintain a competitive edge.
- Drive innovation in service offerings and delivery models to meet evolving customer needs and technological advancements.
Job Qualifications
- Bachelor's degree in Business Administration, Engineering, Computer Science, or a related field; MBA or advanced degree preferred.
- Minimum of 15 years of progressive experience in leading and managing large-scale services organizations within the technology sector, with at least 8 years in a senior leadership role (e.g., VP, SVP, General Manager).
- Extensive experience operating and leading teams across the EMEA region, with a deep understanding of its diverse markets, cultures, and business practices.
- Proven track record of driving significant revenue growth, managing large P&L statements, and achieving profitability targets in a services environment.
- Demonstrated ability to develop and execute complex strategic plans and translate them into actionable initiatives.
- Strong leadership and people management skills, with experience building, motivating, and developing high-performing, geographically dispersed teams.
- Exceptional client relationship management and negotiation skills, with a focus on delivering value and building long-term partnerships.
- Solid understanding of various service delivery models, including professional services, managed services, and cloud-based offerings.
- Excellent communication, presentation, and interpersonal skills, with the ability to effectively engage with diverse stakeholders at all levels.
- Ability to travel extensively across the EMEA region as required.
Benefits
We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We're also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.
Equal Opportunity Employer
We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.
VP Global Services, EMEA - Growth & Delivery Leader employer: Hitachi Vantara
Hitachi, Ltd. is an exceptional employer that prioritises employee wellbeing and work-life balance, offering industry-leading benefits and flexible arrangements tailored to individual needs. Located in London, this role provides a unique opportunity to lead a high-performing team across diverse EMEA markets, fostering a culture of innovation and collaboration while driving significant growth and client satisfaction. With a commitment to professional development and a strong sense of belonging, Hitachi empowers its employees to thrive in a dynamic and supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land VP Global Services, EMEA - Growth & Delivery Leader
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. The more people you know, the better your chances of landing that VP role.
✨Tip Number 2
Showcase your leadership skills! When you get the chance to chat with potential employers, highlight your experience in leading teams and driving growth. Share specific examples of how you've turned challenges into opportunities.
✨Tip Number 3
Research is key! Understand Hitachi's services and their market position in EMEA. This will help you tailor your conversations and demonstrate your genuine interest in the company and its goals.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to contribute to Hitachi's success in the region.
We think you need these skills to ace VP Global Services, EMEA - Growth & Delivery Leader
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the VP Global Services role. Highlight your experience in leading services organisations and how it aligns with our goals at Hitachi. We want to see how you can drive growth and client satisfaction!
Showcase Your Leadership Skills:We’re looking for someone who can lead and mentor a high-performing team. Share specific examples of how you've developed teams in the past and the impact it had on service delivery. This is your chance to shine!
Demonstrate Strategic Thinking:In your application, outline your experience in developing and executing strategic plans. We want to know how you’ve identified new business opportunities and expanded client relationships in the EMEA region. Be clear and concise!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Hitachi Vantara
✨Know Your Numbers
As a VP Global Services, you'll need to demonstrate your ability to manage P&L effectively. Brush up on your financial metrics and be ready to discuss how you've driven revenue growth and profitability in previous roles. Specific examples will show you mean business!
✨Showcase Your Leadership Style
This role requires strong leadership skills, so think about how you can convey your approach to building and mentoring high-performing teams. Prepare anecdotes that highlight your experience in leading diverse teams across the EMEA region and how you've fostered collaboration and innovation.
✨Understand the Market Landscape
Familiarise yourself with current market trends and challenges in the EMEA region. Be prepared to discuss how you would adapt strategies to maintain a competitive edge for Hitachi. Showing that you’re in tune with the industry will impress your interviewers.
✨Client Relationship Mastery
Exceptional client relationship management is key for this position. Think of specific instances where you've built long-term partnerships or successfully negotiated deals. Highlighting your interpersonal skills will demonstrate your ability to engage with stakeholders at all levels.
