At a Glance
- Tasks: Lead and expand Hitachi's services business across EMEA, driving growth and client satisfaction.
- Company: Join Hitachi, a global leader in technology with a focus on innovation and collaboration.
- Benefits: Enjoy industry-leading benefits, flexible work arrangements, and a supportive environment for your wellbeing.
- Other info: Embrace a culture of diversity and inclusion, with opportunities for personal and professional growth.
- Why this job: Make a significant impact in a dynamic role while working with talented professionals.
- Qualifications: 15+ years in tech services leadership, strong strategic planning, and client relationship skills.
The predicted salary is between 100000 - 150000 £ per year.
The VP Global Services EMEA at Hitachi, Ltd. is responsible for leading and strategically expanding Hitachi's services business across Europe, the Middle East, and Africa, ensuring profitable growth, operational excellence, and exceptional client satisfaction within the region.
Job Responsibilities
- Develop and execute a comprehensive strategic plan for Global Services in EMEA, aligning with Hitachi's global objectives and regional market opportunities.
- Drive significant revenue growth and profitability for the services organization in EMEA, identifying new business opportunities and expanding existing client relationships.
- Lead, mentor, and develop a high-performing team of services professionals across various countries and disciplines within the EMEA region.
- Oversee the end-to-end delivery of Hitachi's services offerings, including consulting, implementation, managed services, and support, ensuring high quality and customer satisfaction.
- Establish and maintain strong relationships with key clients, partners, and stakeholders within the EMEA market.
- Manage P&L for the EMEA services division, including budgeting, forecasting, and resource allocation.
- Identify and implement best practices for service delivery, operational efficiency, and customer experience across the region.
- Collaborate closely with other Hitachi business units and global functions to ensure integrated solutions and a unified customer experience.
- Monitor market trends, competitive landscape, and regulatory changes to adapt strategies and maintain a competitive edge.
- Drive innovation in service offerings and delivery models to meet evolving customer needs and technological advancements.
Job Qualifications
- Bachelor's degree in Business Administration, Engineering, Computer Science, or a related field; MBA or advanced degree preferred.
- Minimum of 15 years of progressive experience in leading and managing large-scale services organizations within the technology sector, with at least 8 years in a senior leadership role (e.g., VP, SVP, General Manager).
- Extensive experience operating and leading teams across the EMEA region, with a deep understanding of its diverse markets, cultures, and business practices.
- Proven track record of driving significant revenue growth, managing large P&L statements, and achieving profitability targets in a services environment.
- Demonstrated ability to develop and execute complex strategic plans and translate them into actionable initiatives.
- Strong leadership and people management skills, with experience building, motivating, and developing high-performing, geographically dispersed teams.
- Exceptional client relationship management and negotiation skills, with a focus on delivering value and building long-term partnerships.
- Solid understanding of various service delivery models, including professional services, managed services, and cloud-based offerings.
- Excellent communication, presentation, and interpersonal skills, with the ability to effectively engage with diverse stakeholders at all levels.
- Ability to travel extensively across the EMEA region as required.
Benefits
We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We're also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.
Equal Opportunity Employer
We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.
VP Global Services EMEA employer: Hitachi Vantara
At Hitachi, Ltd., we pride ourselves on being an exceptional employer, particularly for the VP Global Services EMEA role based in London. Our commitment to employee wellbeing is reflected in our industry-leading benefits and flexible work arrangements, fostering a culture of innovation and collaboration. With ample opportunities for professional growth and a focus on building strong, diverse teams, you will thrive in an environment that values your contributions and encourages a sense of belonging.
StudySmarter Expert Advice🤫
We think this is how you could land VP Global Services EMEA
✨Network Like a Pro
Get out there and connect with people in your industry! Attend events, join online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Ace the Informational Interview
Set up informal chats with professionals in roles you’re interested in. This isn’t a job interview, but a chance to learn and make a great impression. We can help you prepare some killer questions to ask, so you come off as genuinely interested and engaged.
✨Showcase Your Expertise
Create content that highlights your knowledge in the field. Whether it’s writing articles, sharing insights on social media, or even starting a blog, we want to see you shine! This not only builds your personal brand but also attracts attention from recruiters.
✨Apply Directly Through Us
When you find a role that excites you, apply directly through our website! It shows initiative and gives you a better chance of being noticed. Plus, we’re always looking for passionate individuals to join our team, so don’t hesitate!
We think you need these skills to ace VP Global Services EMEA
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the VP Global Services EMEA role. Highlight your experience in leading services organisations and how it aligns with Hitachi's goals in the EMEA region.
Showcase Your Leadership Skills:We want to see your leadership style! Share examples of how you've built and motivated high-performing teams, especially across diverse cultures in the EMEA market. This is key for us!
Demonstrate Strategic Thinking:In your application, illustrate your ability to develop and execute strategic plans. We’re looking for someone who can translate complex strategies into actionable initiatives that drive growth and profitability.
Engage with Our Values:Familiarise yourself with Hitachi's values and mission. Show us how your personal values align with ours, especially regarding client satisfaction and operational excellence. Apply through our website to make it official!
How to prepare for a job interview at Hitachi Vantara
✨Know Your Market
Before the interview, dive deep into the EMEA market landscape. Understand the key players, trends, and challenges in the technology services sector. This knowledge will not only impress your interviewers but also help you articulate how you can drive revenue growth and operational excellence at Hitachi.
✨Showcase Leadership Experience
Prepare specific examples that highlight your leadership skills and experience managing large-scale teams across diverse cultures. Be ready to discuss how you've successfully mentored professionals and built high-performing teams, as this is crucial for the VP role.
✨Demonstrate Strategic Thinking
Think about a comprehensive strategic plan you've developed in the past. Be prepared to discuss how you aligned it with broader business objectives and translated it into actionable initiatives. This will showcase your ability to think strategically, which is essential for the position.
✨Client Relationship Focus
Highlight your experience in managing client relationships and delivering exceptional customer satisfaction. Prepare to share stories of how you've built long-term partnerships and navigated negotiations, as this will resonate well with the expectations for the VP Global Services role.
