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For Companies At a Glance
- Tasks: Engage potential customers and create qualified sales opportunities through outreach and relationship building.
- Company: Dynamic tech company in London with a focus on innovation and growth.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional development.
- Other info: Join a collaborative team with clear paths for career progression.
- Why this job: Kickstart your career in sales and make a real impact in a thriving tech environment.
- Qualifications: 0-2 years in sales or customer service; tech experience is a plus.
The predicted salary is between 30000 - 40000 £ per year.
Role Overview
The Inside Sales Representative (ISR) is responsible for engaging and qualifying potential customers for the sales organisation. This role focuses on outbound and inbound prospecting, building early-stage relationships, and creating qualified sales meetings/opportunities for Account Managers (AMs). The ISR is the first human touchpoint for many prospects and plays a critical role in pipeline generation and revenue growth.
Location: London, United Kingdom
Function: (DEAI HV) EMEA Sales
Requisition ID: R01036548
Key Responsibilities
- Prospecting & Outreach
- Conduct high-volume outbound prospecting via phone, email, LinkedIn, and other digital channels
- Respond to and qualify inbound leads from marketing campaigns, events, and website enquiries
- Research target accounts to identify key decision-makers and influencers
- Personalise outreach based on prospect industry, role, and pain points
- Lead Qualification
- Qualify prospects using frameworks - BANT or MEDDICC
- Identify customer challenges, business objectives, budget awareness, and buying timelines
- Determine fit for company products or services
- Disqualify leads that do not meet minimum criteria
- Meeting & Opportunity Creation
- Schedule discovery meetings, demos, or introductory calls for AMs
- Clearly articulate the company’s value proposition in simple, compelling terms
- Ensure smooth handoff of qualified meetings to sales team with accurate notes
- CRM & Process Management
- Maintain accurate and up-to-date records in SalesLoft and Salesforce
- Track activity metrics including calls, emails and meetings booked
- Follow defined sales processes and outreach cadences via SalesLoft
- Collaboration & Learning
- Work closely with Sales, Marketing, and Channel teams, including Distribution and Partners
- Participate in ongoing product, industry, and sales training
- Provide feedback to marketing on lead quality and messaging effectiveness
Required Skills & Qualifications
- Experience & Education
- 0–2+ years of experience in sales, telesales, customer service, or business development
- Experience in technology, SaaS, cloud, cybersecurity, or IT services preferred
- Bachelor’s degree preferred but not required
- Core Skills
- Strong verbal and written communication skills
- Confidence making cold calls and handling objections
- Ability to quickly understand and explain technical concepts at a business level
- High level of resilience, persistence, and coachability
- Strong time management and organisational skills
- Tools & Technology
- CRM systems (Salesforce, HubSpot, Zoho, etc.)
- Sales engagement tools (Outreach, Lusha, Zoominfo, etc.)
- LinkedIn Sales Navigator and other prospecting tools
Key Performance Indicators (KPIs)
- Number of outbound activities (calls, emails, touches)
- Meetings or demos booked per month
- Conversion rate from meeting to opportunity
Career Progression
- Account Manager
- Global Account Manager
- Customer Success Manager
- Pre Sales Engineer (with technical aptitude)
Inside Sales Representative - London employer: Hitachi Vantara
Contact Detail:
Hitachi Vantara Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inside Sales Representative - London
✨Tip Number 1
Get your networking game on! Connect with people in the industry on LinkedIn, attend local events, and don’t be shy to reach out for informational chats. Building relationships can open doors that a CV just can’t.
✨Tip Number 2
Practice your pitch! You’ll want to be able to clearly articulate your value proposition when you get that chance to chat with potential employers. Keep it simple, compelling, and tailored to what they need.
✨Tip Number 3
Follow up after interviews or networking events. A quick thank-you email can go a long way in keeping you top of mind. Plus, it shows you’re genuinely interested in the role and the company.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Let’s get you that Inside Sales Representative role!
We think you need these skills to ace Inside Sales Representative - London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application: Make sure to customise your application for the Inside Sales Representative role. Highlight relevant experiences and skills that align with the job description. We love seeing how you connect your background to what we do!
Be Clear and Concise: Keep your writing clear and to the point. We appreciate straightforward communication, especially in sales! Avoid jargon unless it’s relevant, and make sure your key points are easy to spot.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Hitachi Vantara
✨Know Your Prospecting Tools
Familiarise yourself with CRM systems like Salesforce and sales engagement tools such as SalesLoft. Being able to discuss how you’ve used these tools in past roles or how you plan to leverage them will show your readiness for the Inside Sales Representative position.
✨Master the Art of Cold Calling
Practice your cold calling skills before the interview. Prepare for common objections and think about how you can articulate the company’s value proposition clearly and compellingly. This will demonstrate your confidence and ability to handle real-life scenarios.
✨Research and Personalise
Take time to research the company and its products. Understand their target market and be ready to discuss how you would personalise outreach based on industry and pain points. This shows that you’re proactive and genuinely interested in the role.
✨Showcase Your Resilience
Be prepared to share examples of how you've overcome challenges in previous roles. Highlight your persistence and coachability, as these traits are crucial for success in sales. This will help the interviewers see that you have the right mindset for the job.