At a Glance
- Tasks: Drive service sales and build long-term customer relationships in a dynamic team.
- Company: Join a leading international company focused on innovative grid automation solutions.
- Benefits: Competitive salary, travel opportunities, and professional development in a supportive environment.
- Other info: Opportunity to grow in a motivated team with a strong customer focus.
- Why this job: Make an impact by providing tailored service solutions that meet customer needs.
- Qualifications: Bachelor’s degree in Engineering and experience in sales or service of power systems.
The predicted salary is between 36000 - 60000 £ per year.
Description
As a Service Sales Specialist, you will be part of our international Grid Automation Service Sales Team. We provide Service Solutions for substation automation systems, control and protection, cybersecurity, communication, and telecontrol technology. The team is highly motivated with a strong customer and service-oriented approach. It is our ambition to provide high-quality service, delivering solutions aligned with customers' needs.In this role, you are responsible for Service tenders from initial customer request to contract closing and handover to operations.
Developing Service sales account plans to ensure growth, building long-term customer relationships, driving high levels of customer satisfaction, ensuring expected response to specific customer needs and issues are key success factors for this position.
How you'll make an impact:
Implement the service sales strategy and growth plans, engaging with the installed base (IB) to promote upgrades and value-added solutions.
Use IB data to identify and develop sales opportunities for Service products and solutions, focusing on the entire Hitachi Energy Service portfolio.
Conduct sales calls, perform customer facility walk-throughs, generate sales leads, and develop new market opportunities based on market trends.
Establish long-term customer relationships, understand their requirements and regulations, demonstrate technical knowledge, and ensure customer satisfaction.
Sell the service product portfolio, monitor sales proposals and tenders, prepare service offerings, communicate contract details, and manage the administrative sales process.
Act as a marketer and salesperson during marketing activities, translating customer needs into relevant service offerings and solutions.
Contribute to risk assessments, register information into SFDC, ensure technical reliability, safety, and cost-effective solutions, and comply with health and safety directives.
Provide technical direction for service sales training to less-experienced staff and support management with key data and insights on markets and effective service selling tactics.
Your background
Bachelor’s degree in Engineering or technical disciplines or similar.
Proven experience in sales, sales support, and/or service of power systems/solutions.
If you have experience working with electric substation equipment (i.e., IED, RTU, SCADA, Communications, etc.), recent technical sales and/or client-facing experience presenting electric substation equipment solutions, this is highly preferred.
Being familiar with the Operations & Maintenance practices of electric substation equipment and substation construction.
In order to meet your customers, you will need to be available to travel.
Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.
This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.
Service Sales Specialist in Stone employer: Hitachi Vantara Corporation
Hitachi Vantara Corporation is an excellent employer, offering a dynamic work environment in Stone, England, where innovation meets dedication. Employees benefit from comprehensive training and development opportunities, fostering personal and professional growth while contributing to impactful projects in the High Voltage sector. With a strong emphasis on safety, quality, and customer satisfaction, the company cultivates a collaborative culture that values each team member's contributions.
Contact Details:
Hitachi Vantara Corporation Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Sales Specialist in Stone
✨Tip Number 1
Get to know the company inside out! Research Hitachi Energy and its service offerings. This will help you tailor your conversations and show that you're genuinely interested in what we do.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to referrals.
✨Tip Number 3
Prepare for interviews by practising common questions related to service sales and technical knowledge. We want to see how you can translate customer needs into solutions, so be ready to showcase your skills!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Hitachi Energy.
We think you need these skills to ace Service Sales Specialist in Stone
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Service Sales Specialist role. Highlight any relevant experience in sales, especially in power systems or substation equipment, to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about service sales and how your background makes you a perfect fit for our team. Don’t forget to mention your customer-oriented approach!
Showcase Your Technical Knowledge:Since this role involves technical sales, be sure to demonstrate your understanding of electric substation equipment and related technologies. This will show us that you can effectively communicate solutions to our customers.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company!
How to prepare for a job interview at Hitachi Vantara Corporation
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to electric substation equipment and service solutions. Be ready to discuss specific products like IEDs, RTUs, and SCADA systems, as well as how they fit into the overall service portfolio.
✨Showcase Your Sales Skills
Prepare examples of your past sales experiences, especially those that highlight your ability to build long-term customer relationships. Think about how you've identified sales opportunities and driven customer satisfaction in previous roles.
✨Understand the Customer's Needs
Research the company and its customers before the interview. Be prepared to discuss how you would approach understanding their requirements and translating those into effective service offerings. This shows you're not just a salesperson but a partner in their success.
✨Be Ready to Discuss Strategy
Think about how you would implement service sales strategies and growth plans. Be ready to share your thoughts on engaging with the installed base and promoting upgrades. This will demonstrate your proactive approach and strategic thinking.
