Service Sales Team Lead

The opportunity Hitachi Energy is entering an exciting phase of growth in our UK Service organisation, and we’re looking for a Service Sales Team Lead who wants to shape the future of our service business while developing a high‑performing sales team. Reporting to the UK LSU Service Sales Manager, you’ll have the opportunity to build, lead and grow a newly formed customer‑facing service sales team. With strong support around you, you’ll play a key role in expanding our service customer base and strengthening long‑term relationships through the sale of service agreements, maintenance solutions, lifecycle services and digital offerings. This is a role for someone who enjoys leading people, influencing customers, and creating value over the full asset lifecycle—not just closing a single deal.

How you’ll make an impact:

• Leading, coaching and developing a team of service sales professionals, creating a motivated, high‑performance culture.
• Visiting customer sites for face‑to‑face meetings, site surveys and relationship building.
• Executing a service sales plan, focused on growth, installed‑base penetration, renewals and new customer acquisition.
• Managing the CRM pipeline, ensuring strong opportunity qualification, healthy pipeline coverage and accurate reporting.
• Interpreting customer requirements and enquiry documentation, contributing to bid / no‑bid decisions and shaping winning service solutions.
• Building trusted, long‑term customer relationships, understanding their operational challenges and positioning Hitachi Energy as a lifecycle partner.
• Supporting your team in customer meetings and negotiations, providing commercial and technical guidance when needed.
• Working closely with Service Operations, Engineering, Supply Chain, Project Management and Commercial teams to ensure sellable, deliverable and profitable service solutions.

Your background:

• A strong track record in service sales, particularly new service business and long‑term contract sales.
• Experience selling services or solutions rather than standalone products, ideally in energy, utilities, transmission, distribution or industrial environments.
• Proven experience as a people manager, with a passion for developing and coaching sales talent.
• An engineering background (minimum HNC preferred) and the credibility to engage confidently with technical customers.
• Knowledge of HV (400kV–132kV) and/or MV (66kV–11kV) systems and substation environments and Transformer Services (desirable).
• The ability to clearly articulate service value—reliability, performance, lifecycle cost and risk reduction.
• Strong communication, presentation and negotiation skills.
• Confidence using Office 365 tools, Salesforce CRM systems to manage performance and pipeline.

Build a team. Grow a service business. Make a long‑term impact.

Accommodation information: Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process.