At a Glance
- Tasks: Lead the integration of SAMPro with ServiceNow, ensuring smooth software asset management.
- Company: Join Hitachi Energy, a leader in innovative energy solutions.
- Benefits: Enjoy flexible working options and a collaborative team environment.
- Why this job: Be at the forefront of tech integration, making a real impact on business processes.
- Qualifications: Experience with SAMPro and ServiceNow, plus strong communication skills required.
- Other info: Ideal for those passionate about IT and stakeholder collaboration.
The predicted salary is between 48000 - 72000 £ per year.
Hitachi Energy has an exciting opportunity as a SAMPro ServiceNow Product Owner. You'll be responsible for overseeing the integration and development of SAMPro with the ServiceNow platform, ensuring the alignment of business needs with ITSM processes. You'll also be working with IT operations, security, procurement, and finance teams to ensure seamless software asset management and integration with other IT processes.
Responsibilities:
- Acting as a bridge between the business stakeholders, end users, and development teams, ensuring that product features and improvements align with the organization's goals.
- Defining the product roadmap, prioritizing features, and setting clear expectations for product delivery.
- Gathering and analyzing requirements from stakeholders, translating them into clear and actionable user stories or product backlogs.
- Collaborating with technical teams to configure and customize ServiceNow and SAMPro for optimal asset management, including licensing, procurement, and compliance workflows.
- Ensuring that the ServiceNow interface is user-friendly and intuitive for users working with SAMPro modules.
- Evaluating and enhancing the product's functionality over time, iterating based on feedback, performance, and evolving business needs.
- Ensuring that SAMPro within ServiceNow supports software compliance, audits, and financial management needs related to software assets.
- Overseeing data accuracy and completeness in SAMPro, helping ensure that asset tracking and reporting are consistent and reliable.
Background:
- Good understanding of SAMPro modules and ServiceNow.
- Strong stakeholder experience.
- Clear communication skills both written and verbal.
- Excellent IT knowledge and proven experience.
- Ability to work well with multiple teams.
SAMPro Product Owner employer: Hitachi Vantara Corporation
Contact Detail:
Hitachi Vantara Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SAMPro Product Owner
✨Tip Number 1
Familiarise yourself with both SAMPro and ServiceNow platforms. Understanding their functionalities and how they integrate will give you a significant edge during interviews, as you'll be able to discuss specific features and improvements relevant to the role.
✨Tip Number 2
Network with professionals who are currently working in similar roles or within the companies that use SAMPro and ServiceNow. Engaging in conversations can provide insights into the challenges they face and the skills that are most valued, which you can highlight in your discussions.
✨Tip Number 3
Prepare to demonstrate your stakeholder management skills. Think of examples where you've successfully gathered requirements or translated user needs into actionable tasks, as this is crucial for the Product Owner role.
✨Tip Number 4
Stay updated on the latest trends in IT service management and software asset management. Being knowledgeable about current best practices and innovations will show your commitment to the field and your ability to contribute to the company's goals.
We think you need these skills to ace SAMPro Product Owner
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly understand the responsibilities of a SAMPro Product Owner. Familiarise yourself with the integration of SAMPro and ServiceNow, as well as the key stakeholders you will be working with.
Tailor Your CV: Highlight your relevant experience in IT service management, particularly with SAMPro and ServiceNow. Emphasise your stakeholder management skills and any previous roles where you acted as a bridge between technical teams and business needs.
Craft a Compelling Cover Letter: In your cover letter, explain why you are passionate about this role and how your background aligns with the job description. Mention specific examples of how you've successfully managed product roadmaps or collaborated with cross-functional teams.
Showcase Communication Skills: Since clear communication is crucial for this position, ensure that your application reflects your written communication skills. Use concise language and structure your application logically to demonstrate your ability to convey information effectively.
How to prepare for a job interview at Hitachi Vantara Corporation
✨Understand the SAMPro and ServiceNow Integration
Make sure you have a solid grasp of how SAMPro integrates with ServiceNow. Be prepared to discuss specific features and functionalities, as well as any challenges you foresee in aligning business needs with ITSM processes.
✨Showcase Your Stakeholder Management Skills
Highlight your experience in working with various stakeholders. Prepare examples that demonstrate your ability to gather requirements, translate them into actionable user stories, and manage expectations effectively.
✨Communicate Clearly and Confidently
Since clear communication is key for this role, practice articulating your thoughts on product roadmaps and feature prioritisation. Use concise language and be ready to explain complex concepts in an easy-to-understand manner.
✨Demonstrate Your Technical Knowledge
Brush up on your IT knowledge, especially regarding software asset management and compliance workflows. Be ready to discuss how you would collaborate with technical teams to enhance the functionality of SAMPro within ServiceNow.