At a Glance
- Tasks: Lead global teams to deliver innovative digital solutions and drive transformation initiatives.
- Company: Join GlobalLogic, a leader in digital engineering and innovation.
- Benefits: Enjoy a hybrid work model, health benefits, and generous training budgets.
- Other info: Be part of a diverse culture with social events and volunteering opportunities.
- Why this job: Make a real impact in the financial services sector with cutting-edge technology.
- Qualifications: 15+ years in tech delivery, strong BFSI experience, and excellent leadership skills.
The predicted salary is between 63000 - 77000 £ per year.
Description
Global Logic, a Hitachi Group Company, is a leader in digital engineering, helping organizations design and build innovative products, platforms, and digital experiences.
We partner with leading Financial Services organizations to deliver large-scale digital transformation, cloud, data, AI, and platform modernization initiatives across global delivery models.
About the Role
As an Associate Vice President (AVP) - Global Delivery Manager (GDM), you will be accountable for delivery excellence, client satisfaction, operational performance, and profitable growth across strategic client engagements.
Working in partnership with Account Leadership, you will lead globally distributed teams, drive transformation initiatives, and serve as a trusted advisor to senior client stakeholders.
The ideal candidate will have strong BFSI experience, with expertise in Wealth Management, Private Banking, Asset Management, or Investment Services.
Requirements
- 15+ years of experience leading large-scale technology delivery programs.
- Strong Banking, Financial Services & Insurance (BFSI) experience, preferably within Wealth Management, Private Banking, or Asset Management.
- Proven experience managing global delivery organizations and complex transformation programs.
- Strong client-facing leadership with experience engaging senior business and technology stakeholders.
- Experience managing delivery financials, forecasting, and commercial performance.
- Experience in managing outcome and/or output-oriented engagements in a global delivery model.
- Exposure to driving delivery-led account growth.
- Exposure to working in a matrix structure.
- Hands-on experience with AI-first software delivery practices.
- Relevant technical certifications, will be a nice to have.
- Knowledge of Cloud, Data, Digital Transformation, AI, and modern engineering practices.
- Excellent communication, leadership, and stakeholder management skills.
- Key Success Measures
- Client Satisfaction (CSAT/NPS)
- Delivery Quality and Predictability
- Revenue Growth and Margin Performance
- Successful Program Outcomes
- Employee Engagement and Retention
- Account Expansion and Strategic Relationship Growth
- Job responsibilities
- Delivery Leadership & Governance
- Own end-to-end delivery across assigned accounts, ensuring quality, predictability, and client satisfaction.
- Drive delivery governance, operational excellence, risk management, and continuous improvement.
- Lead global teams across multiple delivery locations to provide seamless client experience.
- Promote adoption of AI-enabled delivery practices and engineering best practices.
- Client Relationship Management
- Build trusted relationships with senior client stakeholders, including CIOs, CTOs, and business leaders.
- Act as a strategic advisor, aligning technology delivery with client business objectives.
- Drive customer satisfaction, account advocacy, and executive stakeholder engagement.
- Growth & Commercial Management
- Partner with Account Managers to identify and pursue growth opportunities.
- Support solution development, proposals, and strategic account planning.
- Manage portfolio financial performance, including revenue, margin, utilization, and forecasting.
- Leadership & Talent Development
- Build and develop high-performing delivery teams.
- Coach and mentor delivery leaders and future talent.
- Foster a culture of accountability, innovation, collaboration, and continuous learning.
What we offer
- Our goal is to build an inclusive positive culture where everyone can feel comfortable being themselves, empowering people to create their own high standards and therefore more value.
We work together to promote fairness while recognising, valuing and embracing differences - providing a transparent support structure and generous training budget to help our people develop skills to progress their career.
Our region supports a hybrid model that can flex across a wide spectrum of working options determined by business, customer and individual needs.
- You’ll benefit from a comprehensive health and wellness plan, private healthcare (clinical and mental wellbeing), discounted gym memberships, and in office yoga sessions and massages.
We offer a fantastic pension scheme and recognition schemes through bonus/reward initiatives.
Colleagues are entitled to an annual volunteering day - so you can take time to support a cause close to your heart.
- We also love to stay social with trips to the zoo, quiz nights, sports events, theatre trips and much more.
We are an equal opportunities employer.
It is our policy to promote an environment free from discrimination, harassment and victimisation, and we actively welcome applications from people with a disability or long-term health condition.
As users of the Disability Confident scheme, we guarantee to interview all disabled applicants who meet the minimum essential criteria for this vacancy.
We are committed to providing reasonable adjustments.
If you require any adjustments for the application process, the interview, or the job itself, or if you need this information in an accessible format, please contact uki-careers@globallogic. com.
About Global Logic
Global Logic, a Hitachi Group Company, is a trusted digital engineering partner to the world's largest and most forward-thinking companies.
Since 2000, we've been at the forefront of the digital revolution - helping create some of the most innovative and widely used digital products and experiences.
Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.
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Global Delivery Manager IRC302170 employer: Hitachi Vantara Corporation
Hitachi Vantara Corporation is an excellent employer, offering a dynamic work environment in Stone, England, where innovation meets dedication. Employees benefit from comprehensive training and development opportunities, fostering personal and professional growth while contributing to impactful projects in the High Voltage sector. With a strong emphasis on safety, quality, and customer satisfaction, the company cultivates a collaborative culture that values each team member's contributions.
Contact Details:
Hitachi Vantara Corporation Recruitment Team
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