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For Companies At a Glance
- Tasks: Install, maintain, and troubleshoot electronic systems for rail services.
- Company: Join Hitachi Rail, a leader in innovative rail solutions.
- Benefits: Competitive salary, 25 days holiday, private medical insurance, and flexible perks.
- Other info: Dynamic role with opportunities for growth and learning new technologies.
- Why this job: Make a real impact in the rail industry while travelling across the UK.
- Qualifications: Experience in electronics or engineering; strong problem-solving skills required.
The predicted salary is between 40000 - 50000 £ per year.
Here at Hitachi Rail we have an exciting opportunity for an experienced Field Engineer to join our team. Both electrical or mechanical bias bring benefits to this role so we are open to both backgrounds.
As the Field Engineer, the role will encompass the installation, commissioning, maintenance, and support of digital & analogue electronic monitoring systems incorporated to rail service and passenger vehicles. The Field Engineer will provide and offer technical solutions to our customer by responding to inquiries and assisting in troubleshooting and resolving issues. The individual will need to be able to evaluate and prioritize cases on an on-going basis whilst ensuring the customer has regular, clear communications, whether that be via email, phone or face-to-face. This role will involve some travel throughout the UK, generally Monday to Friday. Weekend and night working will also be required though not frequent.
Other Responsibilities include:
- Attend rail depots throughout the UK or occasionally worldwide to repair faulty train borne systems and commission new or existing systems or products.
- Track and manage work record using Atlassian -Jira or similar fault tracking tools.
- Escalation of key risks or concerns regarding our in-field performance.
- Work with all internal groups, including support, sales, engineering, product management and health and safety.
- Prepare accurate and timely reports both for internal use and external customers.
- Actively part of a ‘On Call’ rota in supporting customer enquiries and systems queries.
- Update and coordinate serviceable documentation improvement initiatives through existing revisions and evolution of the general role tasks and daily activities.
About You
- Strong experience as a Field Engineer, Systems Support Engineer, or similar role.
- Formal Qualification in electronics, electrical engineering, mechatronics, or equivalent subject.
- Good understanding of electronics systems and electrical installations on rail vehicles or similar.
- Extensive experience of the installation, commissioning and configuration of large systems comprising electronic, electrical, mechanical and PC elements.
- Strong understanding of Windows and Unix/Linux environment and platforms and adept at using a PC Interface (laptop) to configure software applications.
- Ability to build and configure workstation & server/computer systems and applications.
- Ability to read Schematics and circuit diagrams, produce and follow technical instructional documentation.
- Experience in the use of test equipment, including multimeters and oscilloscopes.
- Knowledge of TCP/IP networking and serial communications protocols (RS232/RS422/RS485).
- Knowledge/understanding of the following technologies desirable: GPS/IMUs/Accelerometers/Lasers and Cameras.
- Strong awareness of on-site safety, previous experience in a rail depot environment or similar safety critical workplace.
- Previous PTS experience preferred but not essential.
- Ability to work under pressure & the capability to prioritize tasks based on urgency and importance and the commitment to achieve a timely resolution.
- Critical thinker and problem-solving skills with the motivation and ability to learn new skills and technologies.
- Display company values and exhibit role model behaviours, leading by example.
- Good time-management skills.
- Great interpersonal and communication skills.
What We Offer
We value the importance of all of our employees, if you would like to join our fantastic organisation you could be entitled to:
- Competitive salary
- 25 days holiday
- Pension scheme with contributions up to 9%
- Private medical insurance
- Personal Accident insurance
- Group Income protection
- Group Life Insurance
- Employee Assistance Programme
We also offer additional perks for you to choose from within a flexible plan that will meet your specific needs and lifestyle.
Field Engineer employer: Hitachi Vantara Corporation
Contact Detail:
Hitachi Vantara Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the rail industry or related fields. Attend events, join online forums, and don’t be shy about asking for introductions. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research Hitachi Rail and understand their projects and values. Be ready to discuss how your skills as a Field Engineer can solve their challenges. Practise common interview questions and think of examples that showcase your problem-solving abilities.
✨Tip Number 3
Show off your technical skills! Bring along any relevant certifications or examples of past work that demonstrate your expertise in electronics and systems support. This will help you stand out and show that you’re the right fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Hitachi Rail. Let’s get you on board!
We think you need these skills to ace Field Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Field Engineer role. Highlight your background in electronics or mechanical engineering, and don’t forget to mention any relevant projects or systems you've worked on!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your experience aligns with our needs at Hitachi Rail. Keep it concise but engaging – we want to see your personality!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love critical thinkers who can demonstrate their ability to troubleshoot and resolve issues effectively.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s straightforward, and you’ll be able to keep track of your application status easily. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Hitachi Vantara Corporation
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of electronic systems and electrical installations, especially in rail vehicles. Be ready to discuss your experience with installation, commissioning, and troubleshooting, as this will show that you’re the right fit for the role.
✨Communicate Clearly
Since the role involves regular communication with customers, practice articulating your thoughts clearly. Prepare to explain complex technical concepts in simple terms, as this will demonstrate your ability to connect with clients and colleagues alike.
✨Showcase Your Problem-Solving Skills
Be prepared to share specific examples of how you've tackled challenges in previous roles. Highlight your critical thinking and problem-solving abilities, as these are key traits for a Field Engineer dealing with real-time issues.
✨Familiarise Yourself with Tools and Software
Get comfortable with tools like Atlassian Jira and any relevant test equipment. Mentioning your proficiency with these tools during the interview will show that you’re ready to hit the ground running and can manage work records effectively.