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- Tasks: Manage class 80x fleets, coordinate maintenance plans, and produce performance reports.
- Company: Hitachi Rail is a global leader in digital transformation and technology.
- Benefits: Enjoy a diverse workplace with opportunities for personal development and inclusive culture.
- Why this job: Join a team that values innovation and sustainability while making a real impact.
- Qualifications: No specific qualifications required; just a passion for technology and teamwork.
- Other info: Flexible working options and a commitment to diversity and inclusion.
The predicted salary is between 36000 - 60000 £ per year.
About Us
A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there’s something for everyone to get stuck into. And that’s where you come in.
Description
- Undertake the role of “Contract Performance Technician” as set out in the TSA Contract.
- Support the customer with the management of all class 80x fleets while in service
- Act as initial point of contact for Delay Attribution interfaces at the Great Western Integrated Control Centre.
- Utilisation of control room operational management systems (Genius/P2/TRUST) and Hitachi`s SAP based maintenance management systems.
- Coordinating the development of the maintenance plan to ensure relevant and significant delay incident follow up work is captured.
- Monitoring TRUST to ensure efficient follow up is undertaken once a class 80x allocated delay event occurs.
- Produce performance reports for the business and support performance review meetings
- Input of delay related information directly into Hitachi SAP based maintenance management system
- Capturing in service maintenance requirements from the operational fleet.
- Undertake initial delay investigation with support from the train maintenance centres, control room staff and technical riding inspectors.
- Dispute delays directly with the GWR delay attribution team or directly into Bugle
- Liaise directly with Fleet Planning to obtain route cause analysis for delays, present this to the GWR delay attribution team to facilitate reallocation of delay minutes.
- Produce the necessary daily, weekly and monthly delays KPI\’s and monthly delay minutes.
- Undertaken Class 80x Technical training as required.
- Participate in Level 1 and Level 2 attribution reviews
- Undertake “day 8” review of accepted Class 80x delays with participation from the engineering team
- Access and direct input and recording into the associated control room logs.
- Monitoring the fleet in service to ensure limited impact on the customer passenger operation and short / long term maintenance plans
- Read and extract information from traction and rolling stock drawings and specifications as necessary
- Delivery of the operational maintenance plans to be undertaken by the associated maintenance depots ensuring train are delivered to depot as planned.
- Develop professionally and support good working relationships with all stakeholders.
- Personal development plans for all direct reports.
- Learn new skills in accordance with Hitachi’s new business demands as required.
- Liaise with Hitachi and external personnel as required to complete the duties of the post.
- Other duties and instructed by the line manager.
Thank you for your interest in Hitachi Rail. If your application is of interest, we will be in contact. Please do not hesitate to discover more about us and our latest jobs at https://www.hitachirail.com/careers.
At Hitachi Rail, there is a place for everyone. We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. It is our commitment to create an inclusive environment – we are proud to be an equal opportunity employer.
We would be delighted if you would be one of our followers at https://www.linkedin.com/company/hitachirail
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Contract Performance Technician employer: Hitachi Vantara Corporation
Contact Detail:
Hitachi Vantara Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Performance Technician
✨Tip Number 1
Familiarise yourself with the specific operational management systems mentioned in the job description, such as Genius, P2, TRUST, and SAP. Having a solid understanding of these systems will not only boost your confidence but also demonstrate your readiness to hit the ground running.
✨Tip Number 2
Network with current or former employees at Hitachi Rail, especially those who have worked in similar roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during interviews.
✨Tip Number 3
Stay updated on the latest trends and technologies in rail operations and maintenance. Showing that you are proactive about learning and adapting to new business demands will make you a more attractive candidate.
✨Tip Number 4
Prepare to discuss your experience with delay attribution and performance reporting in detail. Be ready to share specific examples of how you've successfully managed similar tasks in the past, as this will highlight your relevant skills and experience.
We think you need these skills to ace Contract Performance Technician
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and requirements of the Contract Performance Technician position. Tailor your application to highlight relevant experiences that align with these duties.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have with operational management systems, delay attribution, or maintenance planning. Use specific examples to demonstrate your skills and achievements in these areas.
Craft a Strong Cover Letter: Write a compelling cover letter that not only introduces yourself but also explains why you are passionate about working at Hitachi Rail. Mention how your values align with their commitment to innovation and inclusivity.
Proofread Your Application: Before submitting your application, make sure to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for the role.
How to prepare for a job interview at Hitachi Vantara Corporation
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Contract Performance Technician. Familiarise yourself with the class 80x fleets and the specific systems mentioned in the job description, such as Genius, P2, TRUST, and SAP. This knowledge will help you answer questions confidently and demonstrate your suitability for the role.
✨Prepare for Technical Questions
Expect to be asked technical questions related to delay attribution and maintenance management systems. Brush up on your knowledge of operational management systems and be ready to discuss how you would handle specific scenarios involving delay incidents or performance reporting.
✨Showcase Your Communication Skills
As the role involves liaising with various stakeholders, it's crucial to demonstrate your communication skills during the interview. Be prepared to discuss how you would effectively communicate with the GWR delay attribution team and other departments to resolve issues and ensure smooth operations.
✨Highlight Your Problem-Solving Abilities
The position requires initial delay investigations and coordination of maintenance plans. Be ready to share examples from your past experiences where you've successfully identified problems and implemented solutions. This will show your potential employer that you can think critically and act decisively in challenging situations.
