At a Glance
- Tasks: Lead global quality strategies and drive continuous improvement across the organisation.
- Company: Join a forward-thinking company committed to quality and customer satisfaction.
- Benefits: Competitive salary, professional development, and opportunities for impactful work.
- Other info: Inclusive workplace with support for individuals with disabilities.
- Why this job: Shape a quality-driven culture and influence change at a global level.
- Qualifications: Master’s in Software Engineering and experience in quality management required.
The predicted salary is between 60000 - 80000 £ per year.
As Global Quality & Continuous Improvement Manager, you will define and execute the Global Product Group (GPG) Quality and Continuous Improvement strategy, ensuring strong governance of the Quality and CI function in line with business priorities and global directives. You will be the voice of the customer, embedding customer focus across the entire value chain and strengthening trust through proactive quality leadership. You are accountable for operating and continuously improving the global Quality Management System, maintaining required certifications across all in-scope units, and driving process excellence at scale.
Through robust performance indicators and effective internal controls, you will monitor process performance, address deviations, and lead corrective and preventive actions to successful closure. You will also take ownership of resolving high-profile customer non-conformities, safeguarding customer confidence through disciplined, transparent quality practices. As a visible role model and change agent, you will actively shape and strengthen a quality-driven culture—challenging thinking, influencing senior leaders and peers, and ensuring the right decisions support the successful execution of global Quality strategies.
How you'll make an impact:
- Define and implement the Global Product Group (GPG) Quality and Continuous Improvement (CI) strategy, including governance of the Quality and CI function in line with business needs and directives.
- Act as an advocate for the Customer by ensuring the Voice of the Customer is represented throughout the value chain.
- Manage the Global Quality Management System and coordinate the continuous improvement of our business processes.
- Accountable for maintaining and securing required Certifications in all units within the GPG scope.
- Establish process performance indicators, and ensure effective internal controls are in place to verify that processes continue to meet customer and stakeholder requirements.
- Analyze the process performance indicators continuously and take actions to address situations where process performance deviates from expectations and manage such deviations to closure.
- Manage resolution of high-profile customer non-conformities.
- Protect and strengthen customer trust by effectively addressing feedback through corrective and preventive actions.
- Act as a Role Model and Change Agent for the behavior required to support a Quality Culture.
- Influence Senior Managers and Peers to ensure the correct thinking and decision making required to support the implementation and execution of Quality Strategies.
Your Background:
- Master’s degree in Software Engineering or a closely related analytical or technical discipline.
- Bring substantial experience delivering industry grade enterprise software, with a strong foundation in software engineering and demonstrated exposure to quality assurance, product management, and/or project management within complex environments.
- Successfully owned and operated a global Quality Management System, including leading a software organization through one or more international certification or compliance frameworks.
- Hold relevant professional certifications such as Lean, Six Sigma, Capability Maturity Model Integration (CMMI), and/or Quality Auditing, and actively apply these methodologies to drive measurable improvement.
- You have a proven track record of leading continuous improvement and change initiatives, including Root Cause Analyses (RCAs), Kaizen events, Lean Action Workouts, and other structured improvement programs.
- You are an influential and inspiring leader, able to engage teams through clear direction, credibility, and a strong personal commitment to excellence.
Global Quality & Continuous Improvement Manager in Birmingham employer: Hitachi Vantara Corporation
As a Global Quality & Continuous Improvement Manager at our company, you will thrive in a dynamic and inclusive work environment that prioritises employee growth and development. We offer competitive benefits, a strong commitment to quality leadership, and the opportunity to influence change at a global scale, all while fostering a culture of collaboration and customer focus. Join us in shaping a quality-driven future where your expertise will be valued and your contributions recognised.
Contact Details:
Hitachi Vantara Corporation Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Global Quality & Continuous Improvement Manager in Birmingham
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
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✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
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Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like Hitachi Vantara Corporation looking for candidates who are engaged and informed.
We think you need these skills to ace Global Quality & Continuous Improvement Manager in Birmingham
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at Hitachi Vantara Corporation. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at Hitachi Vantara Corporation
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with Hitachi Vantara Corporation’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
