At a Glance
- Tasks: Plan and deliver user research to enhance digital products and services.
- Company: Join Hitachi Solutions, a global leader in digital transformation.
- Benefits: Flexible contract work with diverse projects and competitive pay.
- Other info: Collaborate with multidisciplinary teams and grow your research expertise.
- Why this job: Make a real impact by shaping user experiences with cutting-edge technology.
- Qualifications: Experience in user research and strong communication skills required.
The predicted salary is between 50000 - 60000 € per year.
Hitachi Solutions Europe is a global Digital, Data and Technology consultancy, Microsoft Inner Circle and Cloud Services partner, specialising in end‑to‑end transformation. We build services that are user‑centred and accessible, designed by our brilliant agile teams, capable of harnessing the power of the latest technologies. We are committed to Microsoft technologies, with a mission to revolutionise modern businesses.
We are building a talent pool of experienced user research contractors to support increasing demand across a range of digital transformation initiatives. Contractors in this pool will be engaged on delivery‑focused project work across a mix of commercial and UK Government clients, supporting initiatives of varying scale and complexity. Engagements will differ in length and scope depending on project requirements and will be agreed on a project‑by‑project basis. This role does not include formal line management or responsibility for internal capability development.
Key responsibilities- Plan and deliver research activities that help teams understand user needs, behaviours and pain points
- Select appropriate research methods based on the problem being explored and the stage of delivery
- Contribute to shaping research strategies for complex products or services
- Ensure research activities support evidence‑based decision making within delivery teams
- Conduct qualitative and quantitative research using a range of appropriate methods
- Analyse and synthesise research findings to generate meaningful insights
- Translate research findings into clear recommendations that support product and service decisions
- Help teams understand the implications of research insights for design and delivery
- Contribute to early problem exploration and discovery activities
- Support design and delivery teams in testing concepts and validating design decisions
- Ensure research insights continue to inform improvements once services are live
- Help teams develop an ongoing understanding of user needs as services evolve
- Work closely with designers, service designers, engineers, project and product managers in multidisciplinary teams
- Facilitate research activities with stakeholders and support teams in interpreting research findings
- Communicate insights clearly to both technical and non‑technical audiences
- Support teams in making decisions grounded in evidence and user insight
- Advocate for user‑centred and evidence‑based approaches within delivery teams
- Promote ethical research practices and inclusive research approaches
- Support and mentor less experienced researchers where appropriate
- Contribute to improving research practices and knowledge sharing within the UCD team
The successful contractor will demonstrate:
- Experience planning and conducting user research for complex digital products or services
- Ability to select appropriate research methods and adapt them to different delivery contexts
- Experience analysing and synthesising research findings into clear insights and recommendations
- Strong communication skills and ability to present research findings clearly to diverse audiences
- Experience working within multidisciplinary teams alongside designers, engineers and product managers
- Understanding of inclusive research practices and accessibility considerations
- Experience supporting teams in making decisions informed by user insight
- Enterprise technology ecosystems
- UK Government or public sector services
- Designing experiences within complex organisational or regulatory environments
- Designers curious about how emerging technologies are changing digital services
- How artificial intelligence is changing digital products and services
- How new tools and technologies can support research, synthesis and insight generation
- How organisations can responsibly integrate emerging technologies into services that work for people
Senior User Researcher Contractor employer: Hitachi Solutions
Hitachi Solutions Europe is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration among agile teams. With a strong commitment to user-centred design and evidence-based decision-making, employees have ample opportunities for professional growth while working on impactful digital transformation projects for both commercial and UK Government clients. The inclusive culture and focus on ethical research practices make it a rewarding place for those passionate about shaping the future of technology.
StudySmarter Expert Advice🤫
We think this is how you could land Senior User Researcher Contractor
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at Hitachi Solutions or similar companies. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your skills! Prepare a portfolio that highlights your user research projects. Make sure it showcases your ability to translate findings into actionable insights, as this is key for roles like the Senior User Researcher.
✨Tip Number 3
Practice makes perfect! Get ready for interviews by rehearsing answers to common questions about user research methodologies and your experience with multidisciplinary teams. Confidence is key!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll be part of our talent pool, which means we’ll keep you in mind for future opportunities too!
We think you need these skills to ace Senior User Researcher Contractor
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior User Researcher role. Highlight your experience with user research methods and how they relate to the job description. We want to see how you can contribute to our mission of user-centred design!
Showcase Your Insights:When detailing your past projects, focus on how you analysed and synthesised research findings into actionable insights. We love seeing clear examples of how your work has influenced product decisions, so don’t hold back!
Communicate Clearly:Your ability to present research findings to both technical and non-technical audiences is key. Use straightforward language in your application to demonstrate this skill. Remember, we’re looking for clarity and impact in your communication!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, it shows you’re proactive and keen to join our team at Hitachi Solutions Europe!
How to prepare for a job interview at Hitachi Solutions
✨Know Your User Research Methods
Make sure you’re well-versed in various user research methods. Be ready to discuss which methods you would choose for different scenarios and why. This shows that you can adapt your approach based on the project needs, which is crucial for a Senior User Researcher.
✨Showcase Your Communication Skills
Prepare to demonstrate how you can present complex research findings to both technical and non-technical audiences. Think of examples where you've successfully communicated insights and how they influenced decision-making. Clear communication is key in this role!
✨Emphasise Collaboration Experience
Highlight your experience working in multidisciplinary teams. Be ready to share specific examples of how you’ve collaborated with designers, engineers, and product managers to drive user-centred design. This will show that you understand the importance of teamwork in delivering successful projects.
✨Discuss Ethical and Inclusive Practices
Be prepared to talk about your commitment to ethical research practices and inclusivity. Share any experiences you have in advocating for user-centred approaches and how you ensure accessibility in your research. This aligns perfectly with the values of Hitachi Solutions.
