Senior Change Consultant

Senior Change Consultant

London Full-Time 48000 - 72000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead change processes and ensure user adoption for tech implementations.
  • Company: Join Hitachi Solutions, a global leader in digital transformation and Microsoft partner.
  • Benefits: Enjoy competitive pay, work-life balance, and remote work options.
  • Why this job: Be part of a collaborative culture that values innovation and personal growth.
  • Qualifications: 5+ years in change management with strong communication and project management skills.
  • Other info: Diversity and inclusion are at the heart of our mission.

The predicted salary is between 48000 - 72000 ÂŁ per year.

Company Description

Hitachi Solutions Europe is a global Digital, Data and Technology consultancy, Microsoft Gold partner and Cloud Services partner, specialising in end-to-end transformation.

As a global consultancy firm working across the private and public sectors, we specialise in Dynamics 365 Business Applications, Power Platform, including Azure, Application Modernisation and Data & Analytics.

Our highly skilled team help drive improvements, creating efficiency and growth within organisations. We are committed to Microsoft technologies, with a mission to revolutionise modern businesses. To achieve this we employ the best, most dedicated talent to deliver outstanding technology solutions to both our local and global clients.

Be part of our Hitachi family

We place value on collaboration, open communication, and transparency. We emphasise the importance of team spirit, cohesion, and appreciation – And through our talented people, innovative culture, and technical and business expertise, we deliver game changing outcomes every day. Our learning culture and flat hierarchy are our recipes for success. But don´t take our word for it – Have a look at what our employees are saying: Hitachi Solutions: Recruiting the best talent and offering outstanding career opportunities

What to expect, your benefits

Hitachi Solutions offers competitive compensation packages (incl. bonuses), pension and benefits plans. Work/Life balance is an essential part of our culture, and all our employees are home workers, although you will be expected to come into our or customer’s offices regularly. We operate a comprehensive career development programme that includes mentoring and training plans to ensure that you will continue to grow and develop your career at Hitachi.

Job Description

This role will report into the Senior Change Manager and will be responsible for leading the change process and deliverables for implementations. The Senior Change Consultant will play a key role in ensuring user adoption, focussing on the people side of change, including changes to business processes, systems and technology, job roles and organisation structure.

  • Delivery of change management activities for projects as per change approach and plan, working with the client to ensure business readiness for go live and beyond
  • Assess the change impact – Carry out change impact assessments across ensuring all aspects of change are captured – system, process, roles and skills, technology
  • Work with client leadership teams to drive consistent and positive message about the changes – using a change network approach
  • Create and execute communication and stakeholder plans to engage users, support the business, and facilitate change
  • Development of engagement packs and materials, ensuring alignment with key project messaging
  • Work with the training delivery team to ensure alignment of all activities
  • Facilitation of business process change with business teams and process owners and roll out of the new ways of working (Day in the Life)
  • Assist with preparation and execution of business readiness assessments and adapt change plans where needed based on outcomes
  • Facilitate Hypercare support for end users – Floor walkers, training, drop in sessions
  • Post go live adoption surveys
  • Report progress to Consultancy Change Manager to ensure any risks are raised early on and mitigated and that we deliver on time and budget

Qualifications

  • 5+ years of relevant work experience in delivery of organisational change management projects
  • Background in developing change solutions on large scale, complex transformation projects including ERP systems implementations
  • Strong project management skills
  • Communication skills: strong presentation/ communication / facilitation skills (oral and written)
  • Business Process and re-design experience
  • Change Management qualification preferred but not essential
  • Exhibits strong leadership abilities as role model, partner and mentor to project teams and clients
  • Results-focused with strong business acumen combined with analytical and structured thinking
  • Consulting skills, including: team facilitation, conflict management, business case development
  • Dynamics 365 Fin /Ops or CRM background would be an advantage
  • Ability to work in high pressure, rapidly changing environment whilst dealing with ambiguity and diversion opinions
  • Strong MS office application experience

Diversity and Inclusion at Hitachi Solutions

Diversity is the wellspring of our innovation, and we believe that creativity is fuelled by inclusivity. Our collective success is achieved by fostering and respecting our employees’ and customer’s individualities coming together as One Team. Hitachi strives to create an environment not only where genders, races, cultures, sexual orientations, and identities can work together, but where the beliefs and views of those participating feel equally represented. You can read more about Hitachi’s mission and values here: hitachi-solutions.co.uk

Additional Information

In applying for a role with Hitachi Solutions Europe Limited and/or its affiliates (“Hitachi”) you consent to Hitachi collecting and storing your personal information (including your name, job title and email address) in relation to this role and any others that may be suitable in the future. For more information please refer to our Privacy Policy located at

Beware of scams

Our recruiting team may communicate with candidates via our @hitachisolutions.com domain email address and/or via our SmartRecruiters (Applicant Tracking System) domain email address regarding your application and interview requests. All offers will originate from our @hitachisolutions.com domain email address. If you receive an offer or information from someone purporting to be an employee of Hitachi Solutions from any other domain, it may not be legitimate.

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Senior Change Consultant employer: Hitachi Solutions

At Hitachi Solutions Europe, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. Our commitment to employee growth is evident through our comprehensive career development programs, mentoring, and training opportunities, ensuring that you can thrive in your role as a Senior Change Consultant. With a strong emphasis on work-life balance and the flexibility of remote work, combined with competitive compensation packages, we create an environment where you can make a meaningful impact while enjoying a fulfilling career.
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Contact Detail:

Hitachi Solutions Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Change Consultant

✨Tip Number 1

Familiarize yourself with Dynamics 365 and the Power Platform. Since this role involves working with these technologies, having a solid understanding of their functionalities and applications will help you stand out during discussions.

✨Tip Number 2

Highlight your experience in change management, especially in large-scale transformation projects. Be ready to discuss specific examples where you've successfully led change initiatives and how you managed stakeholder engagement.

✨Tip Number 3

Prepare to demonstrate your communication and facilitation skills. This role requires strong presentation abilities, so think of ways to showcase your experience in leading workshops or training sessions effectively.

✨Tip Number 4

Research Hitachi Solutions' culture and values. Understanding their emphasis on collaboration and diversity will help you align your responses during interviews and show that you're a good fit for their team-oriented environment.

We think you need these skills to ace Senior Change Consultant

Change Management
Organisational Change Management
Project Management
Communication Skills
Stakeholder Engagement
Business Process Re-design
Facilitation Skills
Analytical Thinking
Leadership Abilities
Conflict Management
Training Development
User Adoption Strategies
Microsoft Dynamics 365 Knowledge
Adaptability in High-Pressure Environments
MS Office Proficiency

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly read the job description for the Senior Change Consultant position. Understand the key responsibilities and qualifications required, and think about how your experience aligns with these.

Tailor Your CV: Customize your CV to highlight relevant experience in change management, particularly in large-scale transformation projects. Emphasize your project management skills and any specific experience with Dynamics 365 or similar technologies.

Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also demonstrates your understanding of Hitachi Solutions' values and culture. Mention your commitment to collaboration and communication, as these are emphasized in the job description.

Showcase Your Communication Skills: Since strong communication skills are crucial for this role, ensure that your application materials are well-written and free of errors. Use clear and concise language to convey your ideas effectively.

How to prepare for a job interview at Hitachi Solutions

✨Understand Change Management Principles

Familiarize yourself with key change management concepts and frameworks. Be prepared to discuss how you have applied these principles in past projects, especially in large-scale transformations.

✨Showcase Your Communication Skills

Since the role emphasizes strong communication, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated changes to stakeholders and engaged users during transitions.

✨Demonstrate Leadership Experience

Highlight your leadership abilities by sharing specific instances where you led teams through change. Discuss how you mentored others and facilitated collaboration among diverse groups.

✨Prepare for Scenario-Based Questions

Expect scenario-based questions that assess your problem-solving skills in high-pressure situations. Think about past experiences where you navigated ambiguity and managed conflicting opinions effectively.

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