At a Glance
- Tasks: Conduct user research to shape digital products and services for diverse clients.
- Company: Join Hitachi Solutions, a leading digital consultancy transforming businesses with Microsoft technologies.
- Benefits: Flexible contract work with opportunities to influence impactful projects.
- Other info: Collaborate with multidisciplinary teams and explore emerging technologies.
- Why this job: Make a real difference by advocating for user-centred design in innovative environments.
- Qualifications: Experience in user research and strong communication skills are essential.
The predicted salary is between 50000 - 70000 € per year.
Hitachi Solutions Europe is a global Digital, Data and Technology consultancy, Microsoft Inner Circle and Cloud Services partner, specialising in end-to-end transformation. We build services that are user centred and accessible, designed by our brilliant agile teams, capable of harnessing the power of the latest technologies. We are committed to Microsoft technologies, with a mission to revolutionise modern businesses.
We are building a talent pool of experienced user research contractors to support increasing demand across a range of digital transformation initiatives. Contractors in this pool will be engaged on delivery-focused project work across a mix of commercial and UK Government clients, supporting initiatives of varying scale and complexity. Engagements will differ in length and scope depending on project requirements and will be agreed on a project-by-project basis.
Key responsibilities
- Deliver agreed user research outcomes within the scope of each project.
- Plan and deliver research activities that help teams understand user needs, behaviours and pain points.
- Select appropriate research methods based on the problem being explored and the stage of delivery.
- Contribute to shaping research strategies for complex products or services.
- Ensure research activities support evidence-based decision making within delivery teams.
- Conduct qualitative and quantitative research using a range of appropriate methods.
- Analyse and synthesise research findings to generate meaningful insights.
- Translate research findings into clear recommendations that support product and service decisions.
- Help teams understand the implications of research insights for design and delivery.
- Contribute to early problem exploration and discovery activities.
- Support design and delivery teams in testing concepts and validating design decisions.
- Ensure research insights continue to inform improvements once services are live.
- Help teams develop an ongoing understanding of user needs as services evolve.
- Work closely with designers, service designers, engineers, project and product managers in multidisciplinary teams.
- Facilitate research activities with stakeholders and support teams in interpreting research findings.
- Communicate insights clearly to both technical and non-technical audiences.
- Support teams in making decisions grounded in evidence and user insight.
- Advocate for user-centred and evidence-based approaches within delivery teams.
- Promote ethical research practices and inclusive research approaches.
- Support and mentor less experienced researchers where appropriate.
- Contribute to improving research practices and knowledge sharing within the UCD team.
Qualifications
- Experience planning and conducting user research for complex digital products or services.
- Ability to select appropriate research methods and adapt them to different delivery contexts.
- Experience analysing and synthesising research findings into clear insights and recommendations.
- Strong communication skills and ability to present research findings clearly to diverse audiences.
- Experience working within multidisciplinary teams alongside designers, engineers and product managers.
- Understanding of inclusive research practices and accessibility considerations.
- Experience supporting teams in making decisions informed by user insight.
Preferred Experience
- Consulting or digital transformation environments.
- Enterprise technology ecosystems.
- UK Government or public sector services.
- Designing experiences within complex organisational or regulatory environments.
We are interested in designers who are curious about how emerging technologies are changing digital services. This includes interest in:
- How artificial intelligence is changing digital products and services.
- How new tools and technologies can support research, synthesis and insight generation.
- How organisations can responsibly integrate emerging technologies into services that work for people.
Additional Information
In applying for a role with Hitachi Solutions Europe Limited and/or its affiliates (“Hitachi”) you consent to Hitachi collecting and storing your personal information (including your name, job title and email address) in relation to this role and any others that may be suitable in the future.
Beware of scams: Our recruiting team may communicate with candidates via our @hitachisolutions.com domain email address and/or via our SmartRecruiters (Applicant Tracking System) [email protected] domain email address regarding your application and interview requests. All offers will originate from our @hitachisolutions.com domain email address. If you receive an offer or information from someone purporting to be an employee of Hitachi Solutions from any other domain, it may not be legitimate.
Senior User Researcher Contractor in London employer: Hitachi Solutions
Hitachi Solutions Europe is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration among talented professionals. With a strong commitment to user-centred design and evidence-based decision-making, employees have the opportunity to engage in meaningful projects across diverse sectors, including commercial and UK Government clients. The company promotes continuous learning and growth, ensuring that team members can develop their skills while contributing to transformative digital initiatives in a supportive and inclusive culture.
StudySmarter Expert Advice🤫
We think this is how you could land Senior User Researcher Contractor in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at Hitachi Solutions or similar companies. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your user research projects. Make sure it’s easy to navigate and showcases your best work, as this will help you stand out during interviews.
✨Tip Number 3
Prepare for interviews by practising common questions related to user research. Think about how you can demonstrate your experience with different research methods and how you've used insights to influence design decisions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team at Hitachi Solutions.
We think you need these skills to ace Senior User Researcher Contractor in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior User Researcher role. Highlight your experience with user research methods and how they relate to the projects we tackle at Hitachi Solutions.
Showcase Your Skills:Don’t just list your skills; demonstrate them! Use specific examples from your past work that show how you’ve successfully delivered user research outcomes and contributed to multidisciplinary teams.
Be Clear and Concise:When writing your application, keep it straightforward. We appreciate clarity, so make sure your insights and recommendations are easy to understand, even for non-technical audiences.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows your enthusiasm for joining our team!
How to prepare for a job interview at Hitachi Solutions
✨Know Your User Research Methods
Make sure you’re well-versed in various user research methods. Be ready to discuss which methods you would choose for different scenarios and why. This shows that you can adapt your approach based on the project needs, which is crucial for a Senior User Researcher.
✨Prepare to Share Insights
Think about how you would present your research findings to both technical and non-technical audiences. Practice summarising complex insights into clear, actionable recommendations. This will demonstrate your ability to communicate effectively, a key skill for this role.
✨Showcase Your Collaborative Spirit
Since you’ll be working with multidisciplinary teams, come prepared with examples of how you’ve successfully collaborated with designers, engineers, and product managers in the past. Highlighting your teamwork skills will show that you can thrive in their agile environment.
✨Emphasise Ethical and Inclusive Practices
Be ready to discuss your understanding of ethical research practices and how you ensure inclusivity in your research. This is particularly important for Hitachi Solutions, as they value user-centred approaches. Share specific examples of how you've implemented these practices in your previous work.
