Senior Learning Consultant in London

Hitachi Solutions Europe is a global Digital, Data and Technology consultancy, Microsoft Inner Circle and Cloud Services partner, specialising in end-to-end transformation. We build services that are user centred and accessible, designed by our brilliant agile teams, capable of harnessing the power of the latest technologies.

Our capabilities include Microsoft Dynamics 365, Power Platform and Azure, Application Modernisation, Modern Data Platform, Performance & Analytics, Fraud and Error, Grants, User Centred Design, Accessibility and Agile DevOps. Our highly skilled team help drive improvements, creating efficiency and growth within organisations. We are committed to Microsoft technologies, with a mission to revolutionise modern businesses. To achieve this we employ the best, most dedicated talent to deliver outstanding technology solutions to both our local and global clients.

We place value on collaboration, open communication, and transparency. We emphasise the importance of team spirit, cohesion, and appreciation – And through our talented people, innovative culture, and technical and business expertise, we deliver game changing outcomes every day. Our learning culture and flat hierarchy are our recipes for success.

Hitachi Solutions offers competitive compensation packages (incl. bonuses), pension and benefits plans. Work/Life balance is an essential part of our culture, and all our employees are home workers, although you will be expected to come into our or customer’s offices regularly. We operate a comprehensive career development programme that includes mentoring and training plans to ensure that you will continue to grow and develop your career at Hitachi.

We are growing our Change Adoption and Learning team and looking for a Senior Learning Consultant to join us on our exciting journey and be part of the Hitachi Solutions family. This role will report to our Head of Change and Learning and will be responsible for translating learning and adoption strategies into practical, high-quality learning solutions for clients. The role combines hands-on learning design and delivery with consulting judgement, stakeholder influence, quality assurance, and the ability to adapt approaches to suit different client environments, project constraints and organisational cultures.

As an experienced Senior Learning Consultant, you’ll:

• Provide specialist learning and adoption expertise across client projects, from Training Needs Analysis and curriculum design through to delivery, evaluation and impact assessment.
• Translate learning and adoption strategies into practical delivery plans that support business readiness, user adoption and client outcomes.
• Advise clients and project teams on learning approaches, delivery methods, learner engagement, adoption risks and governance requirements.
• Design and develop accessible, user-centred blended learning solutions using appropriate tools, technologies and instructional design principles.
• Build trusted relationships with stakeholders and subject matter experts to gather requirements, influence decisions and ensure solutions meet business needs.
• Assure learning deliverables, manage delivery risks and support continuous improvement across learning methodologies, templates, tools and best practices.

As an experienced Senior Learning Consultant, you have:

• 3+ years’ ERP training experience, preferably with Dynamics 365 and Microsoft applications such as F&O, CRM, Projects and SCM.
• Experience delivering learning solutions for large-scale transformation programmes, including Training Needs Analysis, curriculum design and blended learning approaches.
• Strong consulting judgement, with the ability to advise stakeholders, analyse needs, constructively challenge and shape practical learning recommendations.
• Confidence working across multiple workstreams, priorities and client environments, including remote, hybrid and on-site delivery.
• Experience managing learning risks, issues, assumptions and dependencies, and reviewing deliverables for quality, accuracy and relevance.
• Strong presentation, facilitation, stakeholder management and written/verbal English communication skills.
• A results-focused mindset, with sound business acumen and a clear understanding of how learning supports adoption, readiness and business outcomes.

Advantageous: confident use of AI tools, experience with Articulate, Camtasia or Lemon Learning, fluency in Spanish, French or German, TAP qualification or Microsoft Certified Trainer status.

You are passionate about helping people adapt and thrive through change. You bring curiosity, empathy, and structure to every engagement, building trusted relationships with clients and colleagues alike. You’re comfortable working across complex programmes and enjoy translating strategy into practical, human-centred actions that make a difference day-to-day.

You’ll demonstrate:

• A consultative mindset, balancing challenge with support.
• Confidence in facilitating groups and driving meaningful conversations.
• A desire to continuously learn, share knowledge, and innovate.

At Hitachi Solutions, we are more than technology experts, we are transformation partners. You’ll join a collaborative and values-driven team where we Listen, Understand, Challenge, Deliver, Take Ownership, and Work Together to help our clients succeed.

We invest in your professional growth through access to our continuous learning programmes, and opportunities to lead in high-impact, purpose-driven transformation initiatives across public and private sectors.

If you’re ready to help organisations embrace change and shape a better, more connected future, we’d love to hear from you.