FinOps Solution Architect - Retail

Hitachi Solutions Europe is a global Digital, Data and Technology consultancy, Microsoft Gold partner and Cloud Services partner, specialising in end-to-end transformation. As a global consultancy firm working across the private and public sectors, we specialise in Dynamics 365 Business Applications, Power Platform, including Azure, Application Modernisation and Data & Analytics. Our highly skilled team help drive improvements, creating efficiency and growth within organisations. We are committed to Microsoft technologies, with a mission to revolutionise modern businesses. To achieve this we employ the best, most dedicated talent to deliver outstanding technology solutions to both our local and global clients.

We place value on collaboration, open communication, and transparency. We emphasise the importance of team spirit, cohesion, and appreciation – And through our talented people, innovative culture, and technical and business expertise, we deliver game changing outcomes every day. Our learning culture and flat hierarchy are our recipes for success.

What to expect, your benefits: Hitachi Solutions offers competitive compensation packages (incl. bonuses), pension and benefits plans. Work/Life balance is an essential part of our culture, and all our employees are home workers, although you will be expected to come into our or customer’s offices regularly. We operate a comprehensive career development programme that includes mentoring and training plans to ensure that you will continue to grow and develop your career at Hitachi.

We are expanding our FinOps consulting team and looking for a Solution Architect (Retail) to join us on this exciting journey and become part of the Hitachi Solutions family. As a Solution Architect, your main responsibilities will include:

• Client Engagement & Business Understanding: Working directly with clients to understand their business strategy, high‑level requirements, and processes. Demonstrating how the future state solution supports the client’s articulated business strategy within the Microsoft Dynamics 365 ecosystem and related technologies. Using specialist knowledge of business processes and the Microsoft Dynamics product suite (including related applications, AI, and technologies) to expand the solution footprint in line with client needs.
• Solution Design & Architecture: Providing solution propositions supported by clear and measurable business outcomes. Understanding and communicating the commercial impact of proposed solutions. Developing original approaches to improve or replace existing processes and procedures. Designing bespoke solutions tailored to client requirements. Documenting and taking accountability for all Solution Design deliverables. Reviewing high‑complexity functional specifications, including those involving significant module changes or complex integrations. Acting as the single point of design authority between functional and technical teams to enable successful solution development.
• Project Leadership & Collaboration: Guiding Client Programme Directors and Project Managers, serving as the primary contact between these teams and functional workstreams. Sharing knowledge with project teams and cross‑functional consulting teams to ensure consistent understanding and delivery. Ensuring all assigned responsibilities are executed in alignment with Hitachi Solutions Europe Ltd’s Quality Management Policy.
• Overall Accountability: Owning the functional and technical workstream solution design. Being responsible for the overall solution integration design across the project.

Qualifications: Deep functional knowledge of Microsoft Dynamics 365 solutions and integrations. The ability to understand clients’ strategic goals, challenges, and desired business outcomes. Experience in developing customised solutions to address complex business problems. Demonstrable long‑term Solution Architect experience, including completed full lifecycle implementations within the retail/commerce industry, or within manufacturing and supply chain. Strong working knowledge of Solution Design and Integration Design. Relevant Microsoft certifications. Excellent documentation and communication skills. A logical, structured approach to problem‑solving and introducing change into operational systems. Ability to multitask, prioritise, and work effectively under pressure. Strong interpersonal skills and a high level of attention to detail.