At a Glance
- Tasks: Plan and deliver user research to understand needs and behaviours for digital transformation.
- Company: Hitachi Solutions Europe, a leading digital consultancy with a focus on user-centred design.
- Benefits: Flexible contract work, opportunity to shape innovative projects, and collaboration with diverse teams.
- Other info: Join a dynamic team and contribute to ethical, inclusive research practices.
- Why this job: Make a real impact by advocating for user insights in cutting-edge digital solutions.
- Qualifications: Experience in user research and strong communication skills are essential.
The predicted salary is between 50000 - 70000 € per year.
Hitachi Solutions Europe is a global Digital, Data and Technology consultancy, Microsoft Inner Circle and Cloud Services partner, specialising in end-to-end transformation. We build services that are user centred and accessible, designed by our brilliant agile teams, capable of harnessing the power of the latest technologies. We are committed to Microsoft technologies, with a mission to revolutionise modern businesses.
We are building a talent pool of experienced user research contractors to support increasing demand across a range of digital transformation initiatives.
Contract Type: Independent contractor
Key responsibilities
- Plan and deliver research activities that help teams understand user needs, behaviours and pain points
- Select appropriate research methods based on the problem being explored and the stage of delivery
- Contribute to shaping research strategies for complex products or services
- Ensure research activities support evidence-based decision making within delivery teams
- Conduct qualitative and quantitative research using a range of appropriate methods
- Analyse and synthesise research findings to generate meaningful insights
- Translate research findings into clear recommendations that support product and service decisions
- Help teams understand the implications of research insights for design and delivery
- Contribute to early problem exploration and discovery activities
- Support design and delivery teams in testing concepts and validating design decisions
- Ensure research insights continue to inform improvements once services are live
- Help teams develop an ongoing understanding of user needs as services evolve
- Work closely with designers, service designers, engineers, project and product managers in multidisciplinary teams
- Facilitate research activities with stakeholders and support teams in interpreting research findings
- Communicate insights clearly to both technical and non-technical audiences
- Support teams in making decisions grounded in evidence and user insight
- Advocate for user-centred and evidence-based approaches within delivery teams
- Promote ethical research practices and inclusive research approaches
- Support and mentor less experienced researchers where appropriate
- Contribute to improving research practices and knowledge sharing within the UCD team
Qualifications
- Experience planning and conducting user research for complex digital products or services
- Ability to select appropriate research methods and adapt them to different delivery contexts
- Experience analysing and synthesising research findings into clear insights and recommendations
- Strong communication skills and ability to present research findings clearly to diverse audiences
- Experience working within multidisciplinary teams alongside designers, engineers and product managers
- Understanding of inclusive research practices and accessibility considerations
- Experience supporting teams in making decisions informed by user insight
Preferred Experience
- Consulting or digital transformation environments
- Enterprise technology ecosystems
- UK Government or public sector services
- Designing experiences within complex organisational or regulatory environments
- Interest in how emerging technologies such as artificial intelligence are changing digital products and services
- Interest in how new tools and technologies can support research, synthesis and insight generation
- Interest in responsibly integrating emerging technologies into services that work for people
Senior User Researcher Contractor employer: Hitachi Solutions Germany
Hitachi Solutions Europe is an exceptional employer, offering a dynamic work culture that prioritises user-centred design and innovation. As a contractor, you will have the opportunity to collaborate with talented professionals in a supportive environment that fosters growth and encourages the exploration of emerging technologies. With a commitment to ethical research practices and a focus on continuous improvement, you'll find meaningful and rewarding employment that makes a real impact on digital transformation initiatives.
StudySmarter Expert Advice🤫
We think this is how you could land Senior User Researcher Contractor
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend meetups, and engage with online communities. The more people you know, the better your chances of landing that Senior User Researcher gig.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best research projects and insights. When you apply through our website, make sure to include links to your work so potential employers can see what you're capable of.
✨Tip Number 3
Prepare for interviews by practising common user research questions. Think about how you can demonstrate your experience with different research methods and your ability to communicate findings clearly. We want you to shine!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Plus, it shows your enthusiasm for the role and your commitment to user-centred design.
We think you need these skills to ace Senior User Researcher Contractor
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior User Researcher role. Highlight your experience with user research methods and how you've contributed to evidence-based decision making in past projects. We want to see how your skills align with our mission!
Showcase Your Communication Skills:Since you'll be presenting insights to both technical and non-technical audiences, it's crucial to demonstrate your strong communication skills. Use clear language and examples in your application to show us how you can translate complex research findings into actionable recommendations.
Highlight Team Collaboration:We love working in multidisciplinary teams, so make sure to mention your experience collaborating with designers, engineers, and product managers. Share specific examples of how you've supported teams in understanding user needs and improving services based on research insights.
Apply Through Our Website:Don't forget to submit your application through our website! This ensures that your application gets to the right people quickly. Plus, it shows us you're keen on joining our team at Hitachi Solutions Europe and ready to dive into exciting digital transformation initiatives.
How to prepare for a job interview at Hitachi Solutions Germany
✨Know Your Research Methods
Make sure you’re well-versed in various user research methods. Be ready to discuss which methods you would choose for different scenarios and why. This shows that you can adapt your approach based on the project needs, which is crucial for a Senior User Researcher.
✨Showcase Your Communication Skills
Prepare to explain your research findings clearly and concisely. Think about how you would present insights to both technical and non-technical audiences. Practising this will help you demonstrate your ability to bridge gaps between teams, which is key in a multidisciplinary environment.
✨Emphasise User-Centred Design
Be ready to advocate for user-centred approaches during your interview. Share examples of how you’ve successfully influenced teams to prioritise user needs in past projects. This will highlight your commitment to ethical research practices and inclusivity.
✨Prepare for Scenario Questions
Expect scenario-based questions where you’ll need to outline how you would handle specific research challenges. Think through potential problems and your strategies for addressing them. This will showcase your problem-solving skills and your ability to think on your feet.
