At a Glance
- Tasks: Plan and deliver user research to understand needs and behaviours for digital transformation.
- Company: Hitachi Solutions Europe, a leading digital consultancy with a focus on user-centred design.
- Benefits: Flexible contract work, opportunity to shape innovative projects, and collaborate with diverse teams.
- Other info: Join a dynamic team and contribute to improving research practices in a supportive environment.
- Why this job: Make a real impact by advocating for user insights in cutting-edge digital solutions.
- Qualifications: Experience in user research and strong communication skills are essential.
The predicted salary is between 50000 - 70000 € per year.
Hitachi Solutions Europe is a global Digital, Data and Technology consultancy, Microsoft Inner Circle and Cloud Services partner, specialising in end-to-end transformation. We build services that are user centred and accessible, designed by our brilliant agile teams, capable of harnessing the power of the latest technologies. We are committed to Microsoft technologies, with a mission to revolutionise modern businesses.
We are building a talent pool of experienced user research contractors to support increasing demand across a range of digital transformation initiatives.
Contract Type: Independent contractor
Key responsibilities
- Plan and deliver research activities that help teams understand user needs, behaviours and pain points.
- Select appropriate research methods based on the problem being explored and the stage of delivery.
- Contribute to shaping research strategies for complex products or services.
- Ensure research activities support evidence-based decision making within delivery teams.
- Conduct qualitative and quantitative research using a range of appropriate methods.
- Analyse and synthesise research findings to generate meaningful insights.
- Translate research findings into clear recommendations that support product and service decisions.
- Help teams understand the implications of research insights for design and delivery.
- Contribute to early problem exploration and discovery activities.
- Support design and delivery teams in testing concepts and validating design decisions.
- Ensure research insights continue to inform improvements once services are live.
- Help teams develop an ongoing understanding of user needs as services evolve.
- Work closely with designers, service designers, engineers, project and product managers in multidisciplinary teams.
- Facilitate research activities with stakeholders and support teams in interpreting research findings.
- Communicate insights clearly to both technical and non-technical audiences.
- Support teams in making decisions grounded in evidence and user insight.
- Advocate for user-centred and evidence-based approaches within delivery teams.
- Promote ethical research practices and inclusive research approaches.
- Support and mentor less experienced researchers where appropriate.
- Contribute to improving research practices and knowledge sharing within the UCD team.
Qualifications
- Experience planning and conducting user research for complex digital products or services.
- Ability to select appropriate research methods and adapt them to different delivery contexts.
- Experience analysing and synthesising research findings into clear insights and recommendations.
- Strong communication skills and ability to present research findings clearly to diverse audiences.
- Experience working within multidisciplinary teams alongside designers, engineers and product managers.
- Understanding of inclusive research practices and accessibility considerations.
- Experience supporting teams in making decisions informed by user insight.
Preferred Experience
- Consulting or digital transformation environments.
- Enterprise technology ecosystems.
- UK Government or public sector services.
- Designing experiences within complex organisational or regulatory environments.
- Interest in how emerging technologies such as artificial intelligence are changing digital products and services.
- Interest in how new tools and technologies can support research, synthesis and insight generation.
- Interest in responsibly integrating emerging technologies into services that work for people.
Senior User Researcher Contractor in London employer: Hitachi Solutions Germany
Hitachi Solutions Europe is an exceptional employer, offering a dynamic work culture that prioritises user-centred design and innovation. As a contractor, you will have the opportunity to collaborate with talented professionals in a supportive environment that fosters personal and professional growth, while working on impactful digital transformation projects. With a commitment to ethical research practices and inclusivity, you'll be part of a team that values your insights and contributions, making a meaningful difference in the technology landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Senior User Researcher Contractor in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend meetups, and engage with online communities. The more people you know, the better your chances of landing that Senior User Researcher gig.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best research projects and insights. When you apply through our website, make sure to include links to your work so potential employers can see what you're capable of.
✨Tip Number 3
Prepare for interviews by practising common user research questions. Think about how you can demonstrate your experience with different research methods and how you've contributed to multidisciplinary teams in the past.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Plus, it shows your enthusiasm for the role and your commitment to user-centred design.
We think you need these skills to ace Senior User Researcher Contractor in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior User Researcher role. Highlight your experience with user research methods and how they relate to the responsibilities listed in the job description. We want to see how you can bring your unique skills to our team!
Showcase Your Research Skills:In your application, don’t just list your skills—demonstrate them! Share specific examples of how you've planned and delivered user research activities in the past. We love seeing real-world applications of your expertise, especially when it comes to evidence-based decision making.
Communicate Clearly:Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and structure your documents well. We want to see that you can present complex insights in a way that’s easy to understand for both technical and non-technical audiences.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us that you’re genuinely interested in joining our team at Hitachi Solutions Europe!
How to prepare for a job interview at Hitachi Solutions Germany
✨Know Your Research Methods
Make sure you’re well-versed in various user research methods. Be ready to discuss which methods you would choose for different scenarios and why. This shows that you can adapt your approach based on the project needs, which is crucial for a Senior User Researcher.
✨Showcase Your Communication Skills
Prepare to demonstrate how you can present complex research findings to both technical and non-technical audiences. Use examples from your past experiences where you successfully communicated insights that influenced design or product decisions.
✨Emphasise Collaboration
Highlight your experience working in multidisciplinary teams. Share specific instances where you collaborated with designers, engineers, or product managers to ensure user insights were integrated into the development process. This will show that you value teamwork and understand its importance in user-centred design.
✨Discuss Ethical Research Practices
Be prepared to talk about your commitment to ethical research practices and inclusivity. Discuss how you’ve ensured diverse user perspectives are included in your research and how this has impacted your findings. This aligns with the company’s values and demonstrates your dedication to responsible research.
