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- Tasks: Lead user research projects and guide teams to deliver impactful insights.
- Company: Hitachi Solutions Europe, a global leader in digital transformation.
- Benefits: Flexible contract work with opportunities across diverse projects.
- Why this job: Shape the future of digital services while working with innovative teams.
- Qualifications: Extensive user research experience and strong leadership skills.
- Other info: Join a dynamic environment focused on accessibility and inclusion.
The predicted salary is between 48000 - 72000 £ per year.
Hitachi Solutions Europe is a global Digital, Data and Technology consultancy, Microsoft Inner Circle and Cloud Services partner, specialising in end-to-end transformation. We build services that are user centred and accessible, designed by our brilliant agile teams, capable of harnessing the power of the latest technologies. We are committed to Microsoft technologies, with a mission to revolutionise modern businesses.
We are building a talent pool of experienced user research contractors to support increasing demand across a range of digital transformation initiatives. Contractors in this pool will be engaged on delivery-focused project work across a mix of commercial and UK Government clients, supporting initiatives of varying scale and complexity. Engagements will differ in length and scope depending on project requirements and will be agreed on a project-by-project basis.
Contract Type: Independent contractor - outside IR35
Responsibilities:
- The Lead User Researcher contractor will be accountable for delivering agreed user research outcomes within the scope of each project, which may include:
- Providing day-to-day research leadership within delivery teams
- Coaching and supporting other researchers working on the same programme as part of delivery activities
- Leading the definition and execution of user research activities aligned to relevant project phase objectives
- Shaping research strategy and plans in response to project constraints, risks and decision needs
- Selecting and applying appropriate qualitative and quantitative research methods to inform service and solution direction
- Coordinating research activities across multidisciplinary delivery teams and partner organisations
- Synthesising insights into clear, actionable findings that inform design, product, policy and technical decisions
- Presenting research findings to senior stakeholders to support evidence-based decision making
- Ensuring research activities meet accessibility, inclusion, and ethical standards
Qualifications:
- Extensive experience leading user research on complex digital programmes, ideally within public sector or large enterprise environments.
- Strong judgement in planning and executing user research activities to support decision-making across Discovery, Alpha, Beta and Live phases.
- Practical expertise in selecting and applying a range of qualitative and quantitative research methods to inform service, product and solution design.
- Experience providing research leadership within multidisciplinary delivery teams, including coordinating the work of other researchers on the same programme (no formal line management responsibilities)
- Proven ability to translate research findings into actionable insights that influence decisions.
- Strong experience working to the GDS Service Standard.
- Demonstrated commitment to inclusive research practices, including recruiting diverse participants and advocating accessibility best practice.
- Ability to build effective working relationships with stakeholders and clearly articulate the value of user research in complex delivery contexts.
- A solid understanding of how modern digital services are built, and experience working closely with designers, engineers, product managers and delivery roles.
Lead User Researcher Contractor in London employer: Hitachi Solutions Germany
Contact Detail:
Hitachi Solutions Germany Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead User Researcher Contractor in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant meetups, and engage with online communities. You never know who might have a lead on a user research role or can put in a good word for you.
✨Tip Number 2
Showcase your expertise! Create a portfolio that highlights your best user research projects. Make sure to include case studies that demonstrate your ability to translate findings into actionable insights, as this will really impress potential employers.
✨Tip Number 3
Prepare for interviews by practising common questions related to user research. Be ready to discuss your experience with different research methods and how you've led teams in the past. Confidence is key, so rehearse your answers until they feel natural!
✨Tip Number 4
Apply through our website! We’ve got a range of exciting opportunities at Hitachi Solutions Europe. By applying directly, you’ll ensure your application gets the attention it deserves, and you’ll be one step closer to landing that Lead User Researcher role.
We think you need these skills to ace Lead User Researcher Contractor in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Lead User Researcher role. Highlight your experience in user research, especially in complex digital programmes, and show how it aligns with our mission at Hitachi Solutions.
Showcase Your Skills: Don’t just list your skills; demonstrate them! Use specific examples from your past work that illustrate your ability to lead user research and deliver actionable insights. We want to see how you’ve made a difference in previous projects.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon where possible. We appreciate a well-structured application that gets straight to the point while still showcasing your personality.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at Hitachi Solutions Germany
✨Know Your User Research Inside Out
Make sure you’re well-versed in the latest user research methodologies, especially those relevant to digital transformation. Be ready to discuss how you've applied qualitative and quantitative methods in past projects, and have examples at hand that showcase your ability to lead research activities effectively.
✨Showcase Your Leadership Skills
As a Lead User Researcher, you'll need to demonstrate your capability in guiding teams. Prepare to talk about your experience in coaching other researchers and how you've coordinated multidisciplinary teams. Highlight specific instances where your leadership made a difference in project outcomes.
✨Prepare for Stakeholder Engagement
You’ll be presenting findings to senior stakeholders, so practice articulating your insights clearly and concisely. Think about how you can translate complex research data into actionable recommendations that resonate with decision-makers. Tailor your examples to show how your research has influenced design and policy decisions.
✨Emphasise Inclusivity and Accessibility
Hitachi Solutions values inclusive research practices, so be prepared to discuss how you’ve ensured diversity in participant recruitment and adhered to accessibility standards. Share your commitment to ethical research and how it has shaped your approach in previous roles.
