At a Glance
- Tasks: Install, maintain, and troubleshoot electronic systems in rail services.
- Company: Join Hitachi Rail, a leader in innovative rail solutions.
- Benefits: Enjoy competitive salary, 25 days holiday, and flexible perks.
- Other info: Dynamic role with opportunities for growth and learning new technologies.
- Why this job: Make a real impact in the rail industry while travelling across the UK.
- Qualifications: Experience in electronics or engineering; strong problem-solving skills required.
The predicted salary is between 30000 - 40000 £ per year.
Here at Hitachi Rail we have an exciting opportunity for an experienced Field Engineer to join our team. Both electrical and mechanical backgrounds are welcomed. As a Field Engineer the role will encompass the installation, commissioning, maintenance, and support of digital and analogue electronic monitoring systems incorporated into rail services and passenger vehicles. The Field Engineer will provide and offer technical solutions to our customers by responding to inquiries and assisting in troubleshooting and resolving issues. The individual must evaluate and prioritise cases on an ongoing basis whilst ensuring the customer has regular, clear communications via email, phone, or face‑to‑face. This role involves some travel throughout the UK, generally Mondays to Fridays. Weekend and night work may be required, though infrequently.
Responsibilities
- Attend rail depots across the UK and occasionally worldwide to repair faulty train‑borne systems and commission new or existing systems or products.
- Track and manage work records using Atlassian Jira or similar fault‑tracking tools.
- Escalate key risks or concerns regarding in‑field performance.
- Collaborate with internal groups, including support, sales, engineering, product management, and health and safety.
- Prepare accurate and timely reports for internal use and external customers.
- Participate in an ‘On Call’ rota to support customer enquiries and system queries.
- Update and coordinate serviceable documentation improvement initiatives through existing revisions and evolution of general role tasks and daily activities.
About You
- Strong experience as a Field Engineer, Systems Support Engineer, or similar role.
- Formal qualification in electronics, electrical engineering, mechatronics, or an equivalent subject.
- Good understanding of electronics systems and electrical installations on rail vehicles or similar.
- Extensive experience installing, commissioning, and configuring large systems comprising electronic, electrical, mechanical, and PC elements.
- Strong understanding of Windows and Unix/Linux environments and adept at using a PC interface to configure software applications.
- Ability to build and configure workstation and server/computer systems and applications.
- Ability to read schematics and circuit diagrams, and produce and follow technical instructional documentation.
- Experience using test equipment, including multimeters and oscilloscopes.
- Knowledge of TCP/IP networking and serial communication protocols (RS232/RS422/RS485).
- Desirable knowledge of GPS/IMU/ accelerometer, laser, and camera technologies.
- Strong awareness of on‑site safety; previous experience in a rail depot environment or similar safety‑critical workplace.
- Previous PTS experience preferred but not essential.
- Ability to work under pressure and prioritise tasks based on urgency and importance with commitment to timely resolution.
- Critical thinker and problem‑solving skills with motivation and ability to learn new skills and technologies.
- Display company values and exhibit role‑model behaviours, leading by example.
- Good time‑management, interpersonal, and communication skills.
What We Offer
- Competitive salary
- 25 days holiday
- Pension scheme with contributions up to 9%
- Private medical insurance
- Personal Accident insurance
- Group Income protection
- Group Life Insurance
- Employee Assistance Programme
We also offer additional perks for you to choose from within a flexible plan that will meet your specific needs and lifestyle.
Technical Systems Engineer employer: Hitachi Rail
At Hitachi Rail, we pride ourselves on being an exceptional employer, offering a dynamic work environment where innovation meets collaboration. Our Field Engineers benefit from competitive salaries, comprehensive health and wellness packages, and opportunities for professional growth through hands-on experience in the rail industry. With a strong emphasis on safety and teamwork, our culture fosters continuous learning and development, making it an ideal place for those seeking meaningful and rewarding careers in a supportive setting.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Systems Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. We recommend practising common interview questions and even doing mock interviews with friends. The more prepared you are, the more confident you’ll feel when it’s time to shine!
✨Tip Number 3
Showcase your skills! Bring along a portfolio or examples of your previous work to interviews. We want to see how you’ve tackled challenges in the past and how you can bring that expertise to our team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Technical Systems Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Technical Systems Engineer role. Highlight your relevant experience in electronics and systems support, and don’t forget to mention any specific projects that showcase your skills in installation and troubleshooting.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. Mention your passion for rail services and how your background aligns with the responsibilities outlined in the job description.
Showcase Your Technical Skills:Be sure to highlight your technical skills, especially your experience with Windows and Unix/Linux environments. If you’ve worked with tools like Atlassian Jira or have knowledge of TCP/IP networking, make it known!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on board with our team at Hitachi Rail!
How to prepare for a job interview at Hitachi Rail
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of electronics systems and electrical installations, especially in rail vehicles. Be ready to discuss your experience with installing, commissioning, and troubleshooting these systems, as well as any relevant tools like multimeters and oscilloscopes.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled technical challenges in the past. Think about specific situations where you had to evaluate and prioritise issues, and be ready to explain your thought process and the solutions you implemented.
✨Communicate Clearly and Confidently
Since this role involves regular communication with customers and internal teams, practice articulating your thoughts clearly. Whether it's through email or face-to-face, demonstrate your ability to convey technical information in an understandable way.
✨Familiarise Yourself with Tools and Technologies
Get comfortable with Atlassian Jira or similar fault-tracking tools, as well as Windows and Unix/Linux environments. Being able to discuss your experience with these tools will show that you're prepared for the technical demands of the job.
