At a Glance
- Tasks: Supervise train presentation operations and ensure high-quality standards.
- Company: Join Hitachi Rail Europe, a leader in rail innovation.
- Benefits: Competitive salary, 25 days holiday, private medical insurance, and pension scheme.
- Other info: Dynamic team environment with opportunities for personal and professional growth.
- Why this job: Make a real impact in the rail industry while developing your career.
- Qualifications: Experience in service quality, strong communication skills, and knowledge of health and safety.
The predicted salary is between 34139 - 34139 € per year.
We are currently recruiting for a Train Presentation Supervisor to join our train maintenance facility in Stoke Gifford, Bristol. The successful candidate will be responsible for maintaining and improving the quality and delivery of train presentation operations. This permanent position is on a 4 on 4 off night shift basis.
Responsibilities
- Conduct and record daily KPI inspections in accordance with IEP contract (App A to Part C of Sch 6).
- Support internal and external KPI assessments and audits.
- Produce daily and periodic KPI reports for Operations Management team.
- Maintain KPI records in SAP and wider business systems.
- Work closely with Production teams to deliver allocated sets at the required train presentation standard, including the rectification of train presentation related defects.
- Oversee the delivery of cleaning services, cleaning operatives and cleaning contractors.
- Monitor train presentation teams to maintain standards and completion of assigned duties (including contractors).
- Responsible for control and distribution of cleaning material ensuring stock rotation and safety in storage.
- Take responsibility for developing and maintaining the procedures, systems and resources necessary for delivering cleaning, grounds and waste services on site.
- Ensure all statutory Safety, Health and Environmental licences/certificates relevant to areas of responsibility are available on site for audit and review.
- Conduct individual and collective KPI training and education.
- Ensure all statutory, health and safety and environmental licences, certificates and documentation relevant to areas of responsibility are available on site for audit and review.
- Be aware of and actively promote and implement Hitachi’s ethos, culture and values.
- Be involved in Hitachi Rail Europe’s staff development and training and participate in PDP procedures.
- Provide input on performance reviews and disciplinary issues.
- Undertake any other reasonable duties and responsibilities as may be required.
About you:
Essential
- Experience in delivery of service quality and audits.
- Good written and verbal communication skills, including report writing.
- Good knowledge of Microsoft Office Products (Word, Excel).
- Understanding of health and safety requirements of a working environment.
- Ability to manage resources to ensure compliance with HR policies and procedures, including recruitment, staff performance, training, development and appraisals.
- Experience of and commitment to effective implementation of equal opportunities and CSR policies.
- Ability to communicate effectively both orally and in writing.
Behavioural
- Excellent team management and good communication skills and effective customer service approach.
- Able to represent Hitachi in a professional manner at all times.
- Commitment to working as part of a team.
Desirable
- Knowledge and experience of heavy industrial vehicle cleaning practices.
- SAP and IT experience.
- IOSH.
- Management of Sub Contractors.
What We Offer
- Competitive salary.
- 25 days holiday.
- Potential opportunity for annual performance related bonus.
- Pension scheme with contributions up to 9%.
- Private medical insurance.
- Personal Accident insurance.
- Group Income protection.
- Group Life Insurance.
- Employee Assistance Programme.
Train Presentation Supervisor in Stoke Gifford employer: Hitachi Rail
Hitachi Rail Europe is an exceptional employer, offering a competitive salary and a comprehensive benefits package that includes private medical insurance and a generous pension scheme. Our work culture prioritises employee development and teamwork, providing ample opportunities for growth and training in a supportive environment. Located in Stoke Gifford, Bristol, we foster a commitment to safety and quality, ensuring our employees can thrive while contributing to the high standards of train presentation operations.
StudySmarter Expert Advice🤫
We think this is how you could land Train Presentation Supervisor in Stoke Gifford
✨Tip Number 1
Network like a pro! Reach out to current employees at Hitachi or in the rail industry on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Hitachi’s values and recent projects. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute.
✨Tip Number 3
Practice makes perfect! Get a mate to do a mock interview with you. Focus on those key skills they’re after, like team management and communication. The more comfortable you are, the better you’ll perform.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a thank-you email to express your appreciation for the opportunity. It shows you’re keen and professional, which can leave a lasting impression.
We think you need these skills to ace Train Presentation Supervisor in Stoke Gifford
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Train Presentation Supervisor role. Highlight your experience in service quality and audits, as well as your communication skills. We want to see how you fit into our team!
Show Off Your Skills:Don’t forget to mention your proficiency with Microsoft Office and any relevant experience with SAP. We love seeing candidates who can hit the ground running, so let us know what you bring to the table!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language and structure your thoughts logically. We appreciate a well-organised application that’s easy to read!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way to ensure we receive all your details correctly. Plus, it shows you’re keen on joining our team at Hitachi Rail Europe!
How to prepare for a job interview at Hitachi Rail
✨Know Your KPIs
Familiarise yourself with key performance indicators (KPIs) relevant to train presentation operations. Be ready to discuss how you’ve previously conducted inspections and supported audits, as this will show your understanding of the role's responsibilities.
✨Showcase Your Communication Skills
Since good written and verbal communication is essential, prepare examples of reports you've written or situations where you've effectively communicated with teams. This will demonstrate your ability to convey information clearly and professionally.
✨Demonstrate Team Management Experience
Be prepared to talk about your experience in managing teams and resources. Highlight any specific instances where you’ve improved service quality or handled staff performance issues, as this aligns with the job's requirements.
✨Understand Health and Safety Protocols
Brush up on health and safety regulations relevant to the train maintenance environment. Being able to discuss how you ensure compliance and promote safety will show that you take these responsibilities seriously.
