At a Glance
- Tasks: Lead and develop a high-performing HR Shared Services team while ensuring efficient HR service delivery.
- Company: Join Hitachi Rail, a leader in the rail transportation industry with a focus on innovation.
- Benefits: Enjoy a competitive salary, annual performance bonus, and flexible perks tailored to your lifestyle.
- Other info: Dynamic work environment with opportunities for professional growth and development.
- Why this job: Make a real impact by driving HR excellence and fostering a high-performance culture.
- Qualifications: CIPD Level 5 or equivalent experience in HR, with strong leadership and analytical skills.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Head of HR Shared Services role at Hitachi Rail. We currently have an exciting vacancy for a Head of HR Shared Services in our UK HR team. This role will lead the HR Shared Services function, ensuring efficient, compliant, and customer-focused delivery of HR services across HRIS, administration, travel, expenses, management information (MI), and employee relations (ER). This role also provides strategic leadership to the shared services team, fostering a high-performance culture and continuous improvement.
Key Responsibilities
- Leadership & Team Management: Lead, coach, and develop a high-performing HR Shared Services team. Set clear objectives, monitor performance, and support career development. Foster a culture of accountability, collaboration, and service excellence. Manage resource planning, workload distribution, and succession planning.
- HRIS & Data Management: Oversee the HRIS platform, ensuring data accuracy, system optimization, and user support. Lead system upgrades, integrations, and reporting enhancements. Ensure compliance with data protection regulations (e.g., GDPR).
- HR Administration: Manage core HR administrative processes including onboarding, offboarding, contract management, and personnel records. Ensure timely and accurate resolution of employee queries and requests.
- Travel & Expenses: Oversee administration of travel and expense policies and systems. Monitor compliance and identify opportunities for cost control and process improvement. Collaborate with Finance and Procurement to align policies and systems.
- Management Information (MI): Deliver HR dashboards, scorecards, and analytics to support strategic decision-making. Ensure timely and accurate reporting of HR metrics and KPIs. Provide insights and recommendations based on data trends.
- Employee Relations (ER): Oversee ER case management, ensuring fair and consistent handling of employee issues. Partner with the wider HR function and Legal on complex ER matters. Maintain documentation and ensure compliance with employment legislation.
- Operational Excellence: Drive continuous improvement across HR operations. Implement automation and self-service tools to enhance efficiency. Ensure service delivery meets agreed SLAs and KPIs.
About you
Key Skills & Experience: Strong leadership and team management skills, with experience developing HR professionals. In-depth knowledge of UK employment law and HR policies, particularly in unionised and industrial environments. Proven ability to manage complex employee relations cases with professionalism and discretion. Excellent communication, negotiation, and conflict resolution skills. Ability to build effective relationships with stakeholders at all levels, including trade unions and operational leaders. Strong analytical skills with the ability to interpret data and identify trends. Experience in managing change processes such as restructures, TUPE, and organisational development. Proficient in HR systems and case management tools. Commercially aware with a pragmatic approach to problem solving and decision making.
Qualifications: CIPD Level 5 or above, an equivalent HR qualification or equivalent experience. Evidence of continuous professional development in employee relations or employment law.
What we offer: Annual Performance bonus paid on discretionary basis. 25 days holiday. Pension scheme with contributions up to 9%. Private medical insurance. Group Income protection. Group Life Insurance. Employee Assistance Programme. We also offer additional perks for you to choose from within a flexible plan that will meet your specific needs and lifestyle.
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Human Resources
Industries: Rail Transportation
Head of HR Shared Services in England employer: Hitachi Rail
Hitachi Rail in Datchet, Slough is an exceptional employer that fosters a collaborative and innovative work culture, providing employees with the opportunity to lead impactful projects in the dynamic field of IT applications. With a strong focus on professional development, employees benefit from mentorship programs and the chance to work with cutting-edge technologies like SAP s/4 HANA, ensuring continuous growth and advancement in their careers. The company's commitment to employee well-being and a supportive environment makes it an attractive place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Head of HR Shared Services in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the HR field, especially those who work at Hitachi Rail or similar companies. A friendly chat can sometimes lead to insider info about the role and even a referral.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Make sure you can demonstrate how your leadership style aligns with fostering a high-performance culture and continuous improvement in HR services.
✨Tip Number 3
Show off your analytical skills! Be ready to discuss how you've used data to drive decisions in previous roles. Bring examples of HR dashboards or metrics you've implemented that led to positive outcomes.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Hitachi Rail.
We think you need these skills to ace Head of HR Shared Services in England
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Head of HR Shared Services role. Highlight your leadership experience and any relevant HRIS knowledge. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Share specific examples of your achievements in HR and how you can contribute to our mission at Hitachi Rail.
Showcase Your Data Skills:Since this role involves HRIS and data management, make sure to highlight your analytical skills. Talk about your experience with HR metrics and how you've used data to drive decisions in previous roles.
Apply Through Our Website:We encourage you to apply through our website for the best chance of being noticed. It’s super easy, and we’ll be able to track your application more efficiently. Don’t miss out on this opportunity!
How to prepare for a job interview at Hitachi Rail
✨Know Your HR Stuff
Make sure you brush up on UK employment law and HR policies, especially in unionised environments. Be ready to discuss how you've handled complex employee relations cases in the past, as this will show your expertise and confidence in the field.
✨Showcase Your Leadership Skills
Prepare examples of how you've led and developed high-performing teams. Think about specific situations where you set clear objectives, monitored performance, and fostered a culture of accountability. This will demonstrate your capability to lead the HR Shared Services function effectively.
✨Data is Key
Since the role involves overseeing HRIS and data management, be prepared to talk about your experience with HR systems and analytics. Highlight any instances where you've used data to drive decision-making or improve processes, as this will resonate well with the interviewers.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving and conflict resolution skills. Prepare for hypothetical scenarios related to employee relations or operational challenges, and think through how you would approach these situations. This will showcase your pragmatic approach and ability to handle real-world HR issues.
