At a Glance
- Tasks: Be the welcoming face of our Global Headquarters and support office operations.
- Company: Join Hitachi Rail, a leader in digital transformation and innovation.
- Benefits: Enjoy competitive salary, 25 days holiday, and flexible perks tailored to you.
- Other info: Embrace a diverse and inclusive environment with excellent career growth opportunities.
- Why this job: Make your mark in a new office and enhance workplace experiences.
- Qualifications: Experience in corporate reception and strong communication skills required.
About Us
A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multicultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there's something for everyone to get stuck into. And that's where you come in.
Job Description
We're looking for a confident, professional and proactive Corporate Reception & Office Coordinator to become the face of our Global Headquarters in London.
This is much more than a traditional front-of-house position. As the first point of contact for visitors, customers and colleagues, you'll play a key role in creating an outstanding workplace experience while supporting a wide range of office, facilities and administrative activities.
It's an especially exciting time to join us. With our Global Headquarters due to relocate to a new London office, this role offers a unique opportunity for someone who enjoys taking ownership, improving processes and helping shape how a world-class corporate environment operates. We're looking for someone who wants to make the role their own and become a valued member of a highly visible and collaborative team.
If you're calm under pressure, naturally organised, enjoy building relationships and take pride in delivering exceptional service, we'd love to hear from you.
Some Key Responsibilities
- Deliver a professional, welcoming and seamless front-of-house experience for all visitors and colleagues.
- Manage visitor bookings, reception enquiries and meeting room coordination.
- Support the day-to-day operation of the office, ensuring meeting rooms, communal spaces and facilities are maintained to a high standard.
- Provide first-line support for office services, workplace queries and facilities-related requests.
- Assist with site access administration, visitor passes and security processes.
- Coordinate incoming and outgoing post, courier services and deliveries.
- Support health and safety activities, including emergency procedures, inspections and first aid administration.
- Manage office consumables and supplier orders, helping to ensure the workplace remains fully stocked and operational.
- Produce reports and administrative information to support the Facilities and Real Estate team.
- Contribute to workplace improvement initiatives and support the transition into our new Global Headquarters.
- Provide wider administrative and project support to the Facilities and Real Estate & Physical Security team as required.
About You
You'll already have experience working in a professional corporate reception or front-of-house environment and understand the importance of delivering a first-class customer experience.
You'll also bring:
- Previous corporate reception, front-of-house or workplace experience.
- Outstanding interpersonal and communication skills.
- A calm, professional and approachable manner.
- Excellent organisational skills with the ability to prioritise competing demands.
- A proactive mindset with the confidence to identify opportunities for improvement.
- Strong administrative and IT skills, including Microsoft Office applications.
- The ability to build relationships with colleagues, visitors, suppliers and stakeholders at all levels.
- A flexible, hands-on approach and willingness to support the wider office and facilities team.
- Experience in facilities, workplace services or real estate environments would be advantageous.
Most importantly, you'll be someone who enjoys creating a positive workplace experience, takes pride in delivering excellent service and is excited by the chance to leave your mark on a new chapter for our Global Headquarters.
What We Offer
- Competitive salary
- 25 days holiday
- Pension scheme with contributions up to 9%
- Private medical insurance
- Personal Accident insurance
- Group Income Protection
- Group Life Insurance
- Employee Assistance Programme
We also offer additional perks for you to choose from within a flexible plan that will meet your specific needs and lifestyle.
Equal Opportunity
At Hitachi Rail, there is a place for everyone.
We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. It is our commitment to create an inclusive environment - we are proud to be an equal opportunity employer.
Corporate Reception & Office Coordinator employer: Hitachi Rail
Hitachi Rail is an excellent employer, offering a dynamic work environment at the North Pole Train Maintenance Centre in London, where innovation meets safety in rail maintenance. Employees benefit from a competitive salary, comprehensive medical insurance, and pension contributions, alongside opportunities for professional growth in a supportive and diverse culture that values teamwork and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Corporate Reception & Office Coordinator
✨Get Involved in Industry Events
Jumping into industry events or leadership conferences can really help boost your visibility. Not only will you meet potential employers, but you’ll also get the chance to connect with other leaders in corporate management. Look for local or even virtual events that focus on leadership—every connection counts!
✨Engage in Professional Networks
Join professional management associations relevant to your career goals. These networks often host workshops, panels, and networking events that can put you in front of hiring managers. Plus, they can give you the scoop on upcoming roles, such as the full-time positions with companies like Hitachi Rail.
✨Showcase Your Leadership Skills
When reaching out to potential employers, particularly for leadership roles, demonstrate your leadership capabilities with real examples. Share stories from your previous positions that illustrate how you handled challenges and drove results. This will help you stand out when you apply to places like Hitachi Rail.
✨Tailor Your LinkedIn Presence
Ensure your LinkedIn profile is specifically tailored to corporate leadership. Highlight achievements, showcase relevant content and engage with posts in management groups. This not only builds your credibility but keeps you on the radar of companies looking for candidates like you as they post full-time opportunities.
We think you need these skills to ace Corporate Reception & Office Coordinator
Some tips for your application 🫡
Show Us Your Leadership Skills:In the corporate leadership and management field, it's essential to highlight your leadership experience. Use your CV to flesh out examples of how you've led teams to success or managed significant projects. We want to see specific instances where your actions made a tangible difference in your previous roles!
Quantify Your Achievements:Numbers talk, especially in management! When detailing your achievements in your CV or cover letter, don’t just say you improved team performance. Instead, say you boosted productivity by 30% over six months through effective strategy implementation. This makes your application pop and shows us what you can bring to Hitachi Rail.
Craft a Compelling Cover Letter:Your cover letter is your chance to narrate your professional journey. We’re looking for motivation and a clear understanding of what corporate leadership means to you. Dive into your aspirations and how they align with the values and vision of Hitachi Rail. Make it personal – we want to get to know you!
Tailor Your CV for Management Roles:Ensure your CV reflects the management skills that are essential for this role. Focus on competencies like strategic planning, team building, and problem-solving. Use a clean layout, and don’t forget to align your experiences with those keywords mentioned in the job listing. This will help you stand out from the crowd!
How to prepare for a job interview at Hitachi Rail
✨Showcase Your Leadership Style
You’ll want to thoroughly convey your unique approach to leadership. During the interview with Hitachi Rail, be ready to share real-life examples of how you've inspired and motivated teams in the past. Think about specific achievements that illustrate your strategic thinking and your ability to drive results.
✨Brush Up on Management Theories
Expect some technical questions related to management theories and practices. Brush up on concepts like transformational leadership, servant leadership, or situational leadership. Be prepared to discuss how you would apply these theories to the role at Hitachi Rail, especially in the specific context of the challenges they’re currently facing.
✨Craft Your Vision for the Company
Since this is a full-time leadership role, spending time thinking about your vision for Hitachi Rail could really set you apart. Consider potential strategies for growth and how you would lead teams towards achieving them. This shows not just enthusiasm, but also strategic foresight that they’ll likely be looking for in a candidate.
✨Emphasise Team Dynamics and Culture
In corporate leadership, team dynamics and organisational culture are everything. Be ready to discuss how you've fostered a positive work environment in previous roles. Bring up examples of how you've managed diverse teams effectively—this will resonate well at Hitachi Rail as they’re likely seeking a candidate who can enhance their workplace culture.
