About Us A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multicultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there's something for everyone to get stuck into. And that's where you come in. Job Description Your New Role In this role you will be responsible for providing technical leadership for fleet safety, reliability and performance. You will also be leading the local Support Engineering team, coordinate engineering activities, drive investigations and continuous improvement programmes, and deputise for the Engineering Manager when required. What You'll Be Doing Lead, manage and develop the Shift Support Engineers at the TMC. Co-ordinate with Lead Support Engineers at other TMCs to balance shift engineering resource requirements and workload allocation. Represent Hitachi at Periodic Customer Meetings Act as an Engineering lead and focal point for TMC related engineering activity and support requirements. Lead technical investigations into fleet performance reliability and safety issues, driving root cause analysis, containment actions and permanent corrective actions. Analyse the output of remote condition monitoring systems to identify performance risks to the fleet. Ensure SoWs are in place and prioritised accordingly for safety, reliability and performance affecting defects. Ensure accurate and consistent root cause data is captured for KPI, availability and penalties. Assess, approve and manage concession requests. Own and monitor reliability performance
Lead Support Engineer in Edinburgh employer: HITACHI RAIL LIMITED
At Hitachi Rail, we pride ourselves on being an excellent employer, offering a supportive work culture that values diversity and inclusion. As a Driver/Refueller at our North Pole Train Maintenance Centre in London, you will benefit from a competitive salary, generous holiday allowance, and a comprehensive benefits package including private medical insurance and a pension scheme with substantial contributions. We are committed to your professional growth, providing opportunities for skill development and career advancement within a dynamic and innovative environment.