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For Companies At a Glance
- Tasks: Lead operational excellence and manage teams to deliver top-notch services.
- Company: Join Hitachi Rail, a leader in innovative transport solutions.
- Benefits: Enjoy competitive salary, bonuses, 25 days holiday, and flexible perks.
- Why this job: Make a real impact in the rail industry while developing your leadership skills.
- Qualifications: Degree or equivalent experience in management and engineering required.
- Other info: Inclusive workplace with great career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Location - Regional - can be based within: Edinburgh, Newcastle, Liverpool, Leeds, Doncaster, London, York (East Coast Main Line)
Your new role
Outstation Managers are responsible for delivering operational requirements as defined in Hitachi Train Service Agreements (TSA’s) and ensuring the delivery of all contracted 3rd party services to the required standard in-line with service level agreements contained within the Depot Access Agreements (DAA’s). Outstation managers will have line management responsibility for Outstation Team Leaders and provide operational support and engagement to our customers, inline with Hitachi Rail's vision and objectives.
- Ensure delivery of all contracted services in-line with the TSA & DAA’s.
- Monitor the outputs from third party depots to ensure that the standards associated with the Train Service Agreement (TSA) and subsequent schedules within each DAA is delivered.
- Develop the capabilities of the Outstation Team Leaders to enable them to manage and develop their local teams so they are able to achieve the standards required and deliver on our outstation operational requirements.
- Liaise with 3rd party depots and be the main point of contact for operations with our customers.
- Represent Hitachi Rail at performance review meetings with 3rd parties where DAA performance and delivery should be monitored.
- Ensure that 3rd parties have the required resources within their organisation in order to meet the DAA deliverables.
- Develop action plans with our suppliers/customers to improve performance.
- Regularly review outstation capabilities, always looking for areas to improve our operational delivery.
- Ensure all materials, tooling and equipment used are correctly specified to ensure a safe and compliant product is delivered in line with the TSA.
- Ensure all responsible locations are ready and able to respond effectively in the event that an incident occurs; this should be managed through regular reviews of Contingency Response Planning.
- Hold periodic meetings with key internal stakeholders from Materials, Quality, HSE, and Production to ensure that outstations are always able to deliver their operational requirements.
- Support the contracts and commercial teams in understanding and detailing operational challenges that result in none delivery of the DAA’s.
- Carry out audits as required by Hitachi processes and procedures.
- Support customer audits and act as the main point of contact with our suppliers.
- Assist in the development of SAP and SOROS (or other Maintenance Management Systems) for third party suppliers to deliver our DAA requirements.
- Learn new skills in accordance with Hitachi changes in business demands.
- Assist Head of Outstations as required.
About you
- Relevant Degree, HND or equivalent experience.
- Experience of managing 3rd party suppliers delivering contractual obligations.
- Experienced in Rolling Stock Maintenance Engineering.
- Familiar with Engineering and Logistics support systems such as Fleet Management, Maintenance Management Systems and rolling stock diagnostics systems.
- A sound understanding of Logistics Support and Supply Chain requirements.
- Able to build and manage budgets inline with contractual obligations and business requirements.
- Experience in auditing and developing audit schedules.
What we offer
- Competitive salary
- Annual Performance bonus paid on discretionary basis.
- 25 days holiday
- Pension scheme with contributions up to 9%
- Private medical insurance
- Personal Accident insurance
- Group Income protection
- Group Life Insurance
- Employee Assistance Programme
We also offer additional perks for you to choose from within a flexible plan that will meet your specific needs and lifestyle.
Thank you for your interest in Hitachi Rail. If your application is of interest, we will be in contact. Please do not hesitate to discover more about us and our latest jobs.
At Hitachi Rail, there is a place for everyone. We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. It is our commitment to create an inclusive environment - we are proud to be an equal opportunity employer.
Outstations Manager in Doncaster employer: HITACHI RAIL LIMITED
Contact Detail:
HITACHI RAIL LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outstations Manager in Doncaster
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Hitachi Rail or similar companies. A friendly chat can sometimes lead to job opportunities that aren't even advertised.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their vision and objectives, and think about how your experience aligns with their needs. This will help you stand out as a candidate who truly gets what they're about.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. Use the STAR method (Situation, Task, Action, Result) to structure your answers, especially when discussing your experience with managing teams and suppliers.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Outstations Manager in Doncaster
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Outstations Manager role. Highlight your experience with managing 3rd party suppliers and any relevant engineering background. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for Hitachi Rail. Share specific examples of how you've delivered on operational requirements in the past, and don’t forget to show your enthusiasm for the role.
Showcase Your Achievements: When detailing your experience, focus on your achievements rather than just responsibilities. Use numbers and specific outcomes to demonstrate how you’ve improved performance or managed budgets effectively. We love seeing results!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you can explore more about our company culture and values while you’re there!
How to prepare for a job interview at HITACHI RAIL LIMITED
✨Know Your Stuff
Make sure you understand the key responsibilities of an Outstations Manager. Familiarise yourself with the Train Service Agreements (TSA) and Depot Access Agreements (DAA). This will help you answer questions confidently and show that you're serious about the role.
✨Showcase Your Leadership Skills
Since you'll be managing Outstation Team Leaders, be prepared to discuss your leadership style. Think of examples where you've successfully developed a team or improved performance. Highlight your experience in managing third-party suppliers and how you ensured they met their contractual obligations.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific situations, like dealing with underperforming suppliers or responding to incidents. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your problem-solving skills.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Ask about the company's vision for the Outstations or how they measure success in this role. This shows your genuine interest and helps you assess if the company is the right fit for you.
