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- Tasks: Lead user research projects and guide teams to deliver impactful insights.
- Company: Join Hitachi Solutions, a global leader in digital transformation.
- Benefits: Flexible contracts, diverse projects, and opportunities for professional growth.
- Why this job: Make a difference by shaping user experiences in innovative digital services.
- Qualifications: Experience in user research and strong leadership skills required.
- Other info: Collaborate with talented teams and work on exciting public sector initiatives.
The predicted salary is between 36000 - 60000 £ per year.
We are building a talent pool of experienced user research contractors to support increasing demand across a range of digital transformation initiatives. Contractors in this pool will be engaged on delivery-focused project work across a mix of commercial and UK Government clients, supporting initiatives of varying scale and complexity. Engagements will differ in length and scope depending on project requirements and will be agreed on a project-by-project basis.
Responsibilities
- Delivering agreed user research outcomes within the scope of each project.
- Providing day-to-day research leadership within delivery teams.
- Coaching and supporting other researchers working on the same programme as part of delivery activities.
- Leading the definition and execution of user research activities aligned to relevant project phase objectives.
- Shaping research strategy and plans in response to project constraints, risks and decision needs.
- Selecting and applying appropriate qualitative and quantitative research methods to inform service and solution direction.
- Coordinating research activities across multidisciplinary delivery teams and partner organisations.
- Synthesising insights into clear, actionable findings that inform design, product, policy and technical decisions.
- Presenting research findings to senior stakeholders to support evidence-based decision making.
- Ensuring research activities meet accessibility, inclusion, and ethical standards.
The Successful Contractor Will Demonstrate
- Extensive experience leading user research on complex digital programmes, ideally within public sector or large enterprise environments.
- Strong judgement in planning and executing user research activities to support decision-making across Discovery, Alpha, Beta and Live phases.
- Practical expertise in selecting and applying a range of qualitative and quantitative research methods to inform service, product and solution design.
- Experience providing research leadership within multidisciplinary delivery teams, including coordinating the work of other researchers on the same programme (no formal line management responsibilities).
- Proven ability to translate research findings into actionable insights that influence decisions.
- Strong experience working to the GDS Service Standard.
- Demonstrated commitment to inclusive research practices, including recruiting diverse participants and advocating accessibility best practice.
- Ability to build effective working relationships with stakeholders and clearly articulate the value of user research in complex delivery contexts.
- A solid understanding of how modern digital services are built, and experience working closely with designers, engineers, product managers and delivery roles.
Hitachi Solutions Europe is a global Digital, Data and Technology consultancy, Microsoft Inner Circle and Cloud Services partner, specialising in end-to-end transformation. We build services that are user centred and accessible, designed by our brilliant agile teams, capable of harnessing the power of the latest technologies. We are committed to Microsoft technologies, with a mission to revolutionise modern businesses.
Lead User Researcher Contractor in Westminster employer: Hitachi, Ltd
Contact Detail:
Hitachi, Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead User Researcher Contractor in Westminster
✨Tip Number 1
Network like a pro! Reach out to your connections in the user research field and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Showcase your expertise! Create a portfolio that highlights your best user research projects. Make sure to include case studies that demonstrate how your insights led to actionable outcomes. This will make you stand out when chatting with potential clients.
✨Tip Number 3
Prepare for interviews by brushing up on your storytelling skills. Be ready to discuss your research methods and how you've influenced decisions in past projects. Remember, it's all about showing how you can add value to their team!
✨Tip Number 4
Don't forget to apply through our website! We’re always looking for talented user researchers, and applying directly gives you a better chance of being noticed. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Lead User Researcher Contractor in Westminster
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Lead User Researcher role. Highlight your experience with user research in complex digital programmes, especially within public sector environments. We want to see how your skills align with our needs!
Showcase Your Research Skills: When detailing your experience, focus on the qualitative and quantitative research methods you've used. We love seeing practical examples of how you've shaped research strategies and delivered actionable insights that influenced decisions.
Emphasise Collaboration: Since this role involves working with multidisciplinary teams, make sure to mention your experience in coordinating research activities and supporting other researchers. We value teamwork, so let us know how you’ve built effective relationships with stakeholders!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensure you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Hitachi, Ltd
✨Know Your Research Methods
Make sure you brush up on both qualitative and quantitative research methods. Be ready to discuss how you've applied these in past projects, especially in complex digital programmes. This will show your depth of knowledge and ability to adapt to different project needs.
✨Showcase Your Leadership Skills
As a Lead User Researcher, you'll need to demonstrate your experience in guiding teams. Prepare examples of how you've coached other researchers and led user research activities. Highlight your ability to coordinate across multidisciplinary teams and how you’ve influenced decisions with your insights.
✨Emphasise Inclusivity and Accessibility
Given the importance of inclusive research practices, be ready to discuss how you've ensured diversity in participant recruitment and adhered to accessibility standards. Share specific instances where your commitment to these principles made a difference in your research outcomes.
✨Prepare for Stakeholder Engagement
You’ll likely need to present findings to senior stakeholders, so practice articulating your insights clearly and concisely. Think about how you can convey the value of user research in a way that resonates with decision-makers, especially in complex delivery contexts.
