Hitachi Rail is recruiting a Service Delivery Manager for the TfL Connect contract to lead the Operations & Maintenance services, ensuring contractual compliance and performance, cost, and margin targets while maintaining high customer satisfaction. The role requires coordinating a 100+ strong O&M organisation, working with TfL and internal stakeholders to drive improvements and governance.
The role is based at the Waterloo office with travel to London sites.
#J-18808-Ljbffr
Senior Service Delivery Lead - O&M & Client Ops employer: Hitachi, Ltd.
Hitachi Solutions Europe is an exceptional employer, offering a dynamic work culture that prioritises collaboration and innovation. With a strong focus on employee growth, we provide ample opportunities for professional development in the rapidly evolving field of cloud technology. Our hybrid working model allows for flexibility while ensuring that our team members are supported in their roles, making it a rewarding environment for those looking to make a meaningful impact.