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- Tasks: Lead and develop a high-performing service sales team while expanding customer relationships.
- Company: Hitachi Energy, a leader in innovative energy solutions.
- Benefits: Competitive salary, career growth opportunities, and a supportive work environment.
- Other info: Exciting growth phase with dynamic team collaboration.
- Why this job: Shape the future of service sales and make a real impact in the energy sector.
- Qualifications: Proven service sales experience and strong leadership skills required.
The predicted salary is between 60000 - 80000 £ per year.
Hitachi Energy is entering an exciting phase of growth in our UK Service organisation, and we’re looking for a Service Sales Team Lead who wants to shape the future of our service business while developing a high‑performing sales team. Reporting to the UK LSU Service Sales Manager, you’ll have the opportunity to build, lead and grow a newly formed customer‑facing service sales team. With strong support around you, you’ll play a key role in expanding our service customer base and strengthening long‑term relationships through the sale of service agreements, maintenance solutions, lifecycle services and digital offerings. This is a role for someone who enjoys leading people, influencing customers, and creating value over the full asset lifecycle—not just closing a single deal.
Please note we are unable to provide visa support on this position.
How You’ll Make An Impact
- Leading, coaching and developing a team of service sales professionals, creating a motivated, high‑performance culture.
- Visiting customer sites for face‑to‑face meetings, site surveys and relationship building.
- Executing a service sales plan, focused on growth, installed‑base penetration, renewals and new customer acquisition.
- Managing the CRM pipeline, ensuring strong opportunity qualification, healthy pipeline coverage and accurate reporting.
- Interpreting customer requirements and enquiry documentation, contributing to bid/no‑bid decisions and shaping winning service solutions.
- Building trusted, long‑term customer relationships, understanding their operational challenges and positioning Hitachi Energy as a lifecycle partner.
- Supporting your team in customer meetings and negotiations, providing commercial and technical guidance when needed.
- Working closely with Service Operations, Engineering, Supply Chain, Project Management and Commercial teams to ensure sellable, deliverable and profitable service solutions.
Your background
- A strong track record in service sales, particularly new service business and long‑term contract sales.
- Experience selling services or solutions rather than standalone products, ideally in energy, utilities, transmission, distribution or industrial environments.
- Proven experience as a people manager, with a passion for developing and coaching sales talent.
- An engineering background (minimum HNC preferred) and the credibility to engage confidently with technical customers.
- Knowledge of HV (400kV–132kV) and/or MV (66kV–11kV) systems and substation environments and Transformer Services (desirable).
- The ability to clearly articulate service value—reliability, performance, lifecycle cost and risk reduction.
- Strong communication, presentation and negotiation skills.
- Confidence using Office 365 tools, Salesforce CRM systems to manage performance and pipeline.
Service Sales Team Lead in London employer: Hitachi Energy
Contact Detail:
Hitachi Energy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Sales Team Lead in London
✨Tip Number 1
Get out there and network! Attend industry events, trade shows, or local meetups related to service sales. It's all about making connections and showing your face—people remember those who take the time to engage.
✨Tip Number 2
Don’t underestimate the power of a strong LinkedIn profile. Make sure it’s up-to-date and highlights your achievements in service sales. Connect with industry professionals and join relevant groups to stay in the loop.
✨Tip Number 3
Practice your pitch! Whether it's for a casual coffee chat or a formal interview, being able to clearly articulate your experience and how you can add value to a team is crucial. Role-play with a friend or use online resources to refine your approach.
✨Tip Number 4
Apply through our website! We’re always on the lookout for passionate individuals who want to make an impact. Plus, applying directly gives you a better chance of standing out in the crowd.
We think you need these skills to ace Service Sales Team Lead in London
Some tips for your application 🫡
Show Your Leadership Skills: As a Service Sales Team Lead, we want to see your knack for leading and developing teams. Highlight any past experiences where you've successfully coached or motivated a sales team to achieve their goals.
Tailor Your Application: Make sure to customise your application to reflect the specific skills and experiences mentioned in the job description. We love seeing how your background aligns with our needs, especially in service sales and customer relationship management.
Demonstrate Your Technical Knowledge: Since this role involves engaging with technical customers, don’t shy away from showcasing your engineering background and understanding of HV/MV systems. This will help us see your credibility in the field.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our growing service organisation.
How to prepare for a job interview at Hitachi Energy
✨Know Your Stuff
Make sure you understand the service sales landscape, especially in energy and utilities. Brush up on your knowledge of HV and MV systems, as well as the specific services Hitachi Energy offers. This will help you articulate how you can contribute to their growth.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading and developing sales teams. Think about times when you've motivated your team or turned around underperformance. This is crucial for a role focused on building a high-performing culture.
✨Build Rapport with the Interviewers
Since relationship-building is key in this role, practice your interpersonal skills. Be friendly, engage with your interviewers, and show genuine interest in their experiences at Hitachi Energy. This will demonstrate your ability to connect with customers.
✨Be Ready to Discuss Strategy
Think about how you would approach executing a service sales plan. Be prepared to discuss your strategies for customer acquisition, renewals, and managing a CRM pipeline. Showing that you have a clear vision for growth will set you apart.