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- Tasks: Manage global crisis communications and develop strategies to protect the company's reputation.
- Company: Join Hitachi Energy, a leader in technology and energy solutions.
- Benefits: Enjoy a dynamic work environment with opportunities for training and professional growth.
- Why this job: Be at the forefront of crisis management, making a real impact during critical situations.
- Qualifications: A degree in Communications or related field; experience in crisis communications is essential.
- Other info: This role requires a strong command of English and the ability to work under pressure.
The predicted salary is between 36000 - 60000 £ per year.
As the Global Crisis Communications Specialist / Manager for Hitachi Energy, you will be working in a hands-on and operational role with responsibility for handling communications related to incidents to mitigate potential impact for the company and affected stakeholders. You will also manage global crisis communications to safeguard the company's reputation in sensitive or crisis situations. Reporting to the Global Head of Public Relations and Content Strategy, you will work closely with the Crisis Management team and the Head of Crisis Management. Additionally, you will collaborate with the PR & Content team outside of crisis periods.
Responsibilities:
- Manage all global incident and crisis communications activities in collaboration with the crisis management team, including planning, execution, and follow-up.
- Coordinate communication efforts across departments and stakeholders during crises, ensuring consistent messaging and conducting post-crisis evaluations.
- Develop crisis communication plans, protocols, and identify potential risks.
- Stay informed on emerging trends related to crisis topics to inform response strategies.
- Manage crisis communication guidance, processes, activities, and build related tools, templates, and trainings.
- Provide crisis communication training to management and communication teams.
- Evaluate the effectiveness of crisis communication activities against KPIs and report outcomes.
- Write and review playbooks, statements, and QAs aligned with key messaging during high-pressure situations.
- Ensure clear information flow and alignment within the crisis team.
- Build and maintain relationships with internal and external stakeholders.
- Support daily PR & content activities outside of crisis situations.
Requirements:
- Masters or Bachelor’s degree in Communications, Business, Marketing, or related discipline.
- Proven experience in global communications with a focus on crisis, media, and content.
- Experience in the energy or technology sectors.
- Experience with cybersecurity crisis communications is preferred.
- Strong cross-functional communication skills.
- Knowledge of media and communication channels.
- Experience managing complex projects with multiple stakeholders under pressure.
- Exceptional English writing skills, with ability to research, write, fact-check, and edit communication pieces with minimal supervision.
Global Crisis Communications Specialist / Manager employer: Hitachi Energy Ltd.
Contact Detail:
Hitachi Energy Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Crisis Communications Specialist / Manager
✨Tip Number 1
Familiarise yourself with the latest trends in crisis communications, especially within the energy and technology sectors. This knowledge will not only help you during interviews but also demonstrate your proactive approach to staying informed about industry developments.
✨Tip Number 2
Network with professionals in crisis management and communications. Attend relevant industry events or webinars to connect with others in the field. Building these relationships can provide valuable insights and potentially lead to referrals for the position.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed crisis communications in the past. Highlight your ability to coordinate across departments and maintain clear messaging under pressure, as this is crucial for the role.
✨Tip Number 4
Research Hitachi Energy's recent projects and any crises they may have faced. Understanding their challenges and how they handled them will allow you to tailor your responses and show that you're genuinely interested in contributing to their success.
We think you need these skills to ace Global Crisis Communications Specialist / Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in crisis communications, especially in global contexts. Use specific examples that demonstrate your ability to manage complex projects and communicate effectively under pressure.
Craft a Compelling Cover Letter: In your cover letter, address how your background aligns with the responsibilities of the role. Emphasise your experience in developing crisis communication plans and your understanding of the energy or technology sectors.
Showcase Your Writing Skills: Since exceptional writing skills are crucial for this position, include samples of your previous work, such as press releases or crisis communication statements. Ensure these pieces reflect your ability to write clearly and concisely under pressure.
Highlight Relevant Training: If you have provided crisis communication training or developed related tools and templates, be sure to mention this in your application. It shows your proactive approach and expertise in the field.
How to prepare for a job interview at Hitachi Energy Ltd.
✨Understand Crisis Communication Fundamentals
Make sure you have a solid grasp of crisis communication principles. Be prepared to discuss how you would handle specific scenarios and the strategies you would employ to mitigate risks and protect the company's reputation.
✨Showcase Your Experience
Highlight your previous experience in global communications, especially in crisis situations. Be ready to provide examples of past crises you've managed and the outcomes of your actions, demonstrating your ability to work under pressure.
✨Familiarise Yourself with the Company
Research Hitachi Energy and its recent activities, particularly any crises they may have faced. Understanding the company’s values and communication style will help you tailor your responses and show that you're genuinely interested in the role.
✨Prepare for Role-Playing Scenarios
Expect to engage in role-playing exercises during the interview. Practising how you would respond to a crisis in real-time can showcase your quick thinking and communication skills, which are crucial for this position.