Field Service Manager

Field Service Manager

Full-Time 48000 - 72000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead a dynamic team in delivering safe and effective services for high-voltage products.
  • Company: Join Hitachi Energy, a global leader in electrification and innovative power grid technologies.
  • Benefits: Remote work with travel opportunities, competitive salary, and a chance to make a real impact.
  • Why this job: Be at the forefront of sustainable energy solutions while developing your leadership skills.
  • Qualifications: Experience in field service management and knowledge of electrical standards required.
  • Other info: Exciting career growth in a supportive and safety-focused environment.

The predicted salary is between 48000 - 72000 £ per year.

As Field Service Manager for our Grid Connections (GC) and Transformer businesses, you will be dealing with all of our products for up to 400KV. You will be able to recruit, train, lead and develop a multi-disciplined team that is focused on delivering safe, effective, and productive services to our customers. You will be focused on providing technical advice to customers including commissioning, installing, and testing of products. Location - Remote with travel across the UK, Scotland and Ireland.

Responsibilities

  • Managing day-to-day operations for Service team and projects, ensuring delivery on time and within budget.
  • Ensure safe working practices are utilised in the course of maximising outputs and productivity levels; as well as ensure teams are competent, authorised and equipped.
  • Championing safety and compliance with HSQE policies and procedures.
  • Must integrate into our health and safety culture and also support and produce risk assessments, method statements and test plans.
  • Analyse business performance to ensure ongoing delivery of outputs are completed within unit and authorised prime costs, to required quality standards and within required timescales, identifying opportunities for future improvement.
  • Prepare and manage budgets and monitor appropriate cost information from relevant financial systems. Focus on minimising discretionary spend and ensuring proactive control of costs.
  • Respond appropriately to Customer Complaints, taking ownership and resolving as appropriate.
  • Provide technical support to our operation and project management teams.
  • Extensive experience as Field Service Manager working with switchgears and transformers.
  • Previous experience in the installation and commissioning of key elements of the substation project including: Substation equipment, Control & Protection system, Installation, Commissioning and Maintenance.
  • Be knowledgeable on international standards and 'best practice' in relation to construction, commissioning and field service.
  • Working Knowledge on environmental legislation, applicable standards and specifications associated with the electrical works construction.
  • Will be required to travel frequently to various project sites across the region and to offshore wind farm projects.
  • IT proficiency including collaborative platforms & tools.
  • Excellent communicator with the ability to build relationships at all levels.

About Hitachi Energy: Hitachi Energy is a global technology leader in electrification, powering a sustainable energy future through innovative power grid technologies with digital at the core. Over three billion people depend on our technologies to power their daily lives. With over a century in pioneering mission-critical technologies like high-voltage, transformers, automation, and power electronics, we are addressing the most urgent energy challenge of our time – balancing soaring electricity demand, while decarbonizing the power system. We are headquartered in Switzerland, employ over 50,000 people in 60 countries and generate revenues of around $16 billion USD. We welcome you to apply today.

Field Service Manager employer: Hitachi Energy Ltd.

At Hitachi Energy, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. As a Field Service Manager, you will have the opportunity to lead a talented team while enjoying the flexibility of remote work and travel across the UK, Scotland, and Ireland. We are committed to your professional growth, providing extensive training and development opportunities, all within a company dedicated to powering a sustainable energy future.
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Contact Detail:

Hitachi Energy Ltd. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Field Service Manager

✨Tip Number 1

Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Field Service Manager role.

✨Tip Number 2

Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your experience with switchgears and transformers. Share specific examples of how you've led teams and delivered projects on time and within budget.

✨Tip Number 3

Be ready for those tricky questions! Brush up on your knowledge of HSQE policies and environmental legislation. Employers love candidates who can demonstrate their commitment to safety and compliance, so be prepared to discuss how you've integrated these practices into your work.

✨Tip Number 4

Apply through our website! We want to see your application come through directly. It shows you're serious about joining our team at Hitachi Energy, and it gives us a chance to see your enthusiasm right from the start.

We think you need these skills to ace Field Service Manager

Team Leadership
Technical Support
Project Management
Budget Management
Risk Assessment
Method Statement Preparation
Customer Relationship Management
Field Service Management
Installation and Commissioning of Substation Equipment
Knowledge of HSQE Policies
Understanding of Environmental Legislation
IT Proficiency
Excellent Communication Skills
Analytical Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Field Service Manager role. Highlight your experience with switchgears and transformers, and don’t forget to mention any relevant technical skills or certifications that align with the job description.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. Talk about your leadership experience and how you’ve successfully managed teams in the past, especially in high-pressure environments.

Showcase Your Safety Knowledge: Since safety is a big deal in this role, make sure to emphasise your understanding of HSQE policies and your experience in producing risk assessments and method statements. This will show us that you take safety seriously!

Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Hitachi Energy Ltd.

✨Know Your Stuff

Make sure you brush up on your technical knowledge about switchgears and transformers. Be ready to discuss your experience with installation, commissioning, and maintenance of substation equipment. This will show that you’re not just familiar with the products but can also provide valuable insights.

✨Safety First

Since safety is a big deal in this role, be prepared to talk about your experience with HSQE policies and how you've implemented safe working practices in previous positions. Share specific examples where you’ve championed safety and compliance, as this will resonate well with the interviewers.

✨Budget Savvy

Get ready to discuss your experience with managing budgets and controlling costs. Think of examples where you successfully minimised discretionary spending while still delivering quality outputs. This will demonstrate your ability to manage resources effectively, which is crucial for the Field Service Manager role.

✨Communication is Key

As an excellent communicator, you’ll need to build relationships at all levels. Prepare to share examples of how you’ve handled customer complaints or resolved conflicts within your team. Highlighting your interpersonal skills will show that you can lead a multi-disciplined team effectively.

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